ibis Mumbai Vikhroli - An Accor Brand

Generally praised for excellent cleanliness and neat rooms; isolated reports of stains on duvet/sofas and litter outside the hotel.

Many guests described staff as friendly, helpful and courteous (including bar and restaurant staff), but there are repeated complaints about slow or inattentive front-desk service, booking/payment issues and poor response to in-room problems (e.g., AC).

Consistently highlighted as an excellent, convenient location (near airport/relatives/venues) and easy taxi access.

Rooms are frequently described as very small/basic; some are well designed despite size, but recurring issues include non-working AC, small bathrooms, stains and strong room freshener smells.

Mixed amenities: positive items like restaurant/bar and glass water bottles, but complaints about a small gym, only one working lift at times and limited in-room facilities.

Multiple guests noted the hotel is affordable and offers good value for money.

Breakfast is frequently praised (variety and compliments to the chef); however a few guests found food or dining quality mediocre.

Overall generally comfortable and pleasant stays with helpful staff and good breakfast, tempered by small rooms and occasional service/AC problems.