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Ginger Mumbai Airport

Mumbai · IN

Ginger Mumbai Airport

9
Exceptional241 reviews
  1. Hotel Collection
  2. /Hotels in Mumbai
  3. /Ginger Mumbai Airport
Free WiFiFree self parkingCovered parkingWheelchair-accessible on-site restaurantHealth or beauty spa nearbyHealth or beauty spa nearby

Check-in / Check-out

From 02:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

Elevator, Breakfast available (surcharge), Meeting rooms, Smoke-free property, Free self parking, Airport transportation - pickup (surcharge)

Location

Mumbai, IN

Dining Options - Indulge in culinary delights at the restaurant, QMIN, or enjoy a casual coffee at the cafe, and unwind with a drink at the bar/lounge.

Convenient Amenities - Benefit from services like a business center, 24-hour front desk, and luggage storage. Enjoy the ease of a roundtrip airport shuttle and free self-parking.

Comfortable Stay - Relax in one of the 371 uniquely furnished guestrooms with modern amenities. Stay connected with complimentary Wi-Fi, watch your favorite shows on LED televisions, and rejuvenate in the private bathroom with premium toiletries.

With a prime location in Mumbai, Ginger Mumbai Airport offers easy access to major attractions like Juhu Beach and the U.S. Consulate General. Book now for a memorable stay!

Loading rooms and rates...

Location

How to Find Us

Western Express Hwy Terminal 1, Plot no 10,11, Mumbai, MH, 400099

Mumbai · IN

877-9319034

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

  • Only registered guests are allowed in the guestrooms.
  • A deposit may be required at the property.

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Guest Reviews

What Guests Say

9.0

Exceptional

241 reviews

Highlights

  • +Good location
  • +Clean rooms

Could Improve

  • –Poor customer service
  • –Rude staff behavior
Cleanliness8.5

Clean and well-maintained rooms, but some inconsistencies in service led to complaints.

Service7.5

Negative feedback on staff behavior significantly impacted the rating. Rude interactions noted.

Location9.5

Ideal location in Mumbai, well-connected to attractions and the airport.

Room Quality9.5

Rooms are clean, adequately sized for a budget hotel, and well-maintained.

Amenities9.0

Amenities are standard and meet expectations for a 3-star hotel.

Value for Money9.0

Economical stay relative to location and facilities offered.

Food and Beverage9.5

Breakfast and dining service received positive mentions from guests.

Overall Experience9.5

Most guests had a great stay, despite some service issues.

vikasb328

Family · Dec 2025

10

Excellent experience

Liked:Good hotel and great location with excellent hospitality. Economical and value for money in Mumbai at prime location well connected to major attractions

via tripadvisor

FrequentFlier706270

Solo Travel · Dec 2025

10

Excellent experience with over the top customer service

Liked:It was a very good experience to stay in Ginger Hotel Mumbai near Airport.i will recommend my family n friends to stay im Ginger Mumbai

via tripadvisor

Scenic33205868573

Family · Dec 2025

2

Extremely Poor Service, Rude Staff & Shocking Behavior & Very Disappointing Stay

Liked:I had a very bad experience at Ginger Vile Parle, Mumbai, mainly due to the unprofessional and unacceptable behavior of the staff during checkout. While reminding me about the checkout time, Ms. Rushita was extremely rude. Instead of politely informing me, she threatened that if I did not check out within 15 minutes, I would be charged double the overstay amount. Her tone and manner were highly disrespectful and showed no basic customer-handling skills. Since I do not remember staff names easily, I informed them that I was taking a photo for reference purposes only. At that moment, the situation escalated unnecessarily. Floor supervisor Ms. Vartika suddenly came towards me and held my hands, which was completely inappropriate and shocking. This made me extremely uncomfortable. When I asked Ms. Rushita to call her manager, she did not do so. Instead, Ms. Vartika intervened and later only offered a verbal apology, stating that Ms. Rushita needs training. This makes me question why such staff who lack basic professionalism and customer etiquette are allowed to handle guests at all. I have stayed at many hotels, including Ginger properties, but this was by far one of the worst experiences I have had. Guests deserve respect, polite communication, and personal space none of which were provided here. Very disappointing experience. I will seriously reconsider staying at this property again.

via tripadvisor

Excursion00462997888

Business · Dec 2025

10

Value for the money

Liked:Professional staff. Decent location and rooms, though but small in size. For the size of rooms it should not cost more than 5,000/- INR per night per couple inclusive of BF and taxes.

via tripadvisor

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