Name: Kimpton Journeyman Hotel by IHG
Address: 310 E Chicago Street, Milwaukee, WI 53202
Telephone: +1 414-291-3970
Rating: 9

Kimpton Journeyman Hotel by IHG, Milwaukee | Member Rates | Dyme

WiFi availableFree WiFiParkingValet parkingPrivate parkingAccessible parking

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Milwaukee, us

Rooftop Bar and Lounge Area

Experience luxury at its finest with our rooftop bar offering stunning views and a relaxing lounge area for you to unwind and enjoy a refreshing drink.

On-Site Restaurant and Fitness Centre

Indulge in exquisite culinary delights at our on-site restaurant or stay active at our state-of-the-art fitness centre, ensuring a well-rounded and enjoyable stay.

Complimentary Bicycles and 24-Hour Front Desk

Explore the city at your own pace with our free bicycle rentals and rest assured with our attentive 24-hour front desk staff always ready to assist you.

Book your stay at The Kimpton Journeyman Hotel now and elevate your travel experience with our top-notch amenities and exceptional service.

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

9.0

Exceptional

406 reviews

Highlights

+Exceptional staff
+Beautiful hotel
+Great location

Could Improve

–Cleaning issues
–Service inconsistencies

Cleanliness6.9

Rooms were not clean and the cleaning service was inadequate.

Service9.9

Great customer service from staff, although check-in experience was impersonal.

Location9.9

Great location; easy access to the Milwaukee Art Museum and other attractions.

Room Quality9.3

Beautiful and spacious rooms highlighted in positive reviews.

Amenities9.4

Standard amenities found, but some service issues with food and drink availability.

Value for Money8.3

Price/Performance ratio questioned due to cleanliness and service issues.

Food and Beverage8.9

Food was great, especially the cheese curds, but service availability was lacking.

Overall Experience9.4

Overall, the experience was positive despite some setbacks.

alexasR4831WP

Solo Travel · Jul 2026

Valet Experience

Liked:Nick from valet was extremely helpful and attentive!

via tripadvisor

Topolobopo

Couples · Jul 2026

Terrifying experience and awful management.

Liked:Terrifying experience and awful management. I'll start with the terrifying - we woke up at 3AM because of the smell of smoke. I looked out the window, quiet street, I checked our hallway, clear. I called the front desk and the person on duty repeatedly mumbled that "something was being shredded and maybe some paper got caught, but there is no fire." The smell got stronger and stronger (we were on the 6th floor in a room with windows that were sealed shut). Needless to say, we never went back to sleep. When we checked out the next morning I mentioned this to the people at the desk, they had no idea and nothing on record about the incident. Another guest at the desk stated they also woke from the smoke, on the 3rd floor. The desk people just shrugged and ignored the concern. We should have known this would be a lousy hotel when we checked in. My husband and I arrived at the hotel having booked through the American Express Platinum Travel platform. We had requested a late check-out upon booking and the hotel immediately responded "if available." When I asked about the late checkout, the desk clerk, said "you booked through Expedia, so that's not an option." I showed him the email that the hotel sent, via Amex, and he said that Amex books through Expedia - Not true! VERY INEXPERIENCED staff on every level. I do NOT recommend staying - EVER.

via tripadvisor

jonathanf490

Family · Jun 2026

Almost the best out of the worst choices….

Liked:This place is weird. The hotel is relatively clean so I can’t give it 2 stars….the staff is a little odd, aside from Yesenia and CJ in the restaurant and Luis and Matt at the bell desk/front entry everyone else is pretty odd and lacking real customer service. The roof top bartenders are pretty rude….not to mention incredibly slow. It’s nearly impossible to find any type of snacks near by. It was even impossible to get a bottle of sparkling water in the hotel after 8pm, the front desk didn’t know San Pellegrino is a sparkling water. So I wouldn’t really recommend even coming to Milwaukee as it seems like the town is completely vacant so I guess if you were forced to have to be here the kimpton would be acceptable to stay it. Don’t even come to Milwaukee though, strange place, the entire town is dead, almost every service employee including most the kimpton seem to be a bit put out when it comes to actually providing customer service.

via tripadvisor

Stephanie_GC15

Family · Jun 2026

Great service and location. Very clean!

Liked:Beautiful boutique hotel, perfect location, easy walk to a lot of restaurants! Very professional and friendly staff. We will definitely come back!

via tripadvisor

Location

How to Find Us

310 E Chicago Street

Milwaukee · us

+1 414-291-3970

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Kimpton Hotels considers 10 or more rooms a group. Kimpton Hotels reserves the right to cancel 10 or more rooms booked online. Please contact the hotel directly if you are booking 10 or more rooms.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

9.0

Exceptional

406 reviews

Highlights

+Exceptional staff
+Beautiful hotel
+Great location

Could Improve

–Cleaning issues
–Service inconsistencies

Cleanliness6.9

Rooms were not clean and the cleaning service was inadequate.

Service9.9

Great customer service from staff, although check-in experience was impersonal.

Location9.9

Great location; easy access to the Milwaukee Art Museum and other attractions.

Room Quality9.3

Beautiful and spacious rooms highlighted in positive reviews.

Amenities9.4

Standard amenities found, but some service issues with food and drink availability.

Value for Money8.3

Price/Performance ratio questioned due to cleanliness and service issues.

Food and Beverage8.9

Food was great, especially the cheese curds, but service availability was lacking.

Overall Experience9.4

Overall, the experience was positive despite some setbacks.

alexasR4831WP

Solo Travel · Jul 2026

Valet Experience

Liked:Nick from valet was extremely helpful and attentive!

via tripadvisor

Topolobopo

Couples · Jul 2026

Terrifying experience and awful management.

via tripadvisor

jonathanf490

Family · Jun 2026

Almost the best out of the worst choices….

via tripadvisor

Stephanie_GC15

Family · Jun 2026

Great service and location. Very clean!

Liked:Beautiful boutique hotel, perfect location, easy walk to a lot of restaurants! Very professional and friendly staff. We will definitely come back!

via tripadvisor