Hampton Inn Glendale Milwaukee, Wi

Multiple guests report the hotel and rooms as clean; however there are isolated issues (housekeeping missed an item, and a shower leaked after use requiring towels to dry the floor).

Staff are described as friendly, hardworking and helpful (resolved an incorrect charge), though there are service failures (sold out on arrival/cancelled reservation, limited knowledge of third-party bookings, understaffed breakfast). Overall service is attentive despite occasional problems.

Multiple positive mentions: 'perfect location for the wedding', 'right off the freeway', 'safe and convenient' — location is consistently praised.

Rooms are generally clean and presentable, but some issues with room fixtures (sliding-door shower leaked, causing water on the floor).

Gym is praised, coffee and hot water are reliably available, and guests liked the added shampoo/conditioner/shower gel and pleasant aroma — amenities are a strong point.

Some guests felt the hotel is 'very expensive' and one guest experienced a major value failure (reservation cancelled on arrival), which lowers perceived value.

Mixed feedback: some guests enjoyed the breakfast and waffles, while others criticized food quality and the use of styrofoam/plastic servingware and lack of recycling/separation.

Most stays were positive (clean, peaceful, helpful staff, good amenities), but notable negatives (booking/cancellation issues, breakfast service/quality, isolated housekeeping/room issues) moderate the overall impression.