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The Ritz-Carlton, Mexico City

Mexico City · mx

The Ritz-Carlton, Mexico City

9
Exceptional205 reviews
  1. Hotel Collection
  2. /Hotels in Mexico City
  3. /The Ritz-Carlton, Mexico City
Secured parkingRestaurantSwimming poolHeated poolAccess to nearby indoor poolPool sun loungers

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Health or beauty spa nearby, Electric bicycle charging station, Fitness facilities (surcharge), Non-smoking rooms, Air conditioning, Swimming pool

Location

Mexico City, mx

Luxurious Amenities

Experience unparalleled luxury at The Ritz-Carlton, Mexico City with a fitness centre, terrace, indoor pool, and concierge service.

Exquisite Dining

Indulge in culinary delights at the hotel's restaurant and bar, offering an à la carte or American breakfast for a delightful start to your day.

Prime Location

Conveniently located near iconic landmarks such as The Angel of Independence and Chapultepec Castle, The Ritz-Carlton, Mexico City is the perfect choice for discerning travelers.

To experience the epitome of luxury and hospitality at The Ritz-Carlton, Mexico City, book your stay now!

Loading rooms and rates...

Location

How to Find Us

Avenida Paseo de la Reforma 509, Cuauhtemoc

Mexico City · mx

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

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THE RITZ-CARLTON, MEXICO CITY

Guest Reviews

What Guests Say

9.0

Exceptional

205 reviews

Highlights

  • +Friendly and helpful staff
  • +Great views from rooms

Could Improve

  • –High cost of stay
  • –Need to change elevators to access rooms
Cleanliness8.5

Mention of bad experience with the environment and regular service indicates some concerns.

Service9.9

Staff received high praise for their friendliness and professionalism.

Location9.5

Located in a safe area with easy access to attractions, but there are mentions of needing to travel to prime areas.

Room Quality8.4

Positive comments on comfort and views, but some noted that rooms felt incomplete.

Amenities8.9

Amenities like lounge access were appreciated; though concerns were raised about the breakfast setup.

Value for Money8.4

High price point mentioned, leading to concerns about value compared to the experience.

Food and Beverage9.0

Great dining experience highlighted, but there are comments suggesting high costs.

Overall Experience9.4

Overall satisfaction expressed in the reviews, with specific mentions of returning.

Edna

Couple · Apr 2026

10
Liked:Great service, beautiful and spacious rooms and spectacular city views. Everything was perfect .

via Nuitee

Sunil

Solo Traveller · Apr 2026

6

Not worth the price and location away from central

Liked:The view from the balcony is spectacular!
Disliked:This hotel elevators are a maze. I had to change 3 sets of elevators to get to my 43 floor room! Its ridiculous and confusing. The price for room is ridiculous for a mediocre room! The building is shared by SAP office goers who frequently stare at you. The restaurant is over priced and mediocre again. Not the Ritz Carlton style at all

via Nuitee

Lior

Couple · Mar 2026

10

Perfect stay at the Ritz-Carlton

Liked:Excellent location, exceptional service, comfortable room and great facilities
Disliked:Lots of elevators

via Nuitee

lindy

Couple · Mar 2026

8
Liked:Lovely staff; great location; clean spacious suite; Had a fabulous driver , Noe , who showed us around and was the quintessential professional and gentleman Housekeeping very kind and efficient
Disliked:Food at breakfast (in room) was mediocre. Chia dish was ok. Weak coffee Phone broke down . Hassle, but they fixed later

via Nuitee