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Presidente InterContinental Mexico City by IHG

Mexico City · mx

Presidente InterContinental Mexico City by IHG

9
Exceptional1,906 reviews
  1. Hotel Collection
  2. /Hotels in Mexico City
  3. /Presidente InterContinental Mexico City by IHG
ParkingSecured parkingRestaurantHealth or beauty spa nearbyHealth or beauty spa nearbyScreens / Barriers between staff and guests for safety

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Health or beauty spa nearby, Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning, Restaurant

Location

Mexico City, mx

Walkability

99
Walk

Luxurious Accommodation in Polanco District

State-of-the-Art Fitness Center with Breathtaking Views

Experience a workout like never before at the Intercontinental Presidente Mexico City's fitness center, offering panoramic views of Chapultepec Park. Unwind post-workout with an indulgent in-room massage or a refreshing beverage from the room's minibar.

Culinary Delights from Around the World

Indulge in a culinary journey with six on-site restaurants featuring diverse cuisines including French, Italian, Chinese, and local Mexican flavors. After a delicious meal, sip on cocktails and enjoy live music at the elegant Lobby Bar.

Immerse yourself in the vibrant Polanco district and explore nearby attractions such as the National Museum of Anthropology, just minutes away. Book your stay at InterContinental Presidente Mexico City for a truly unforgettable experience.

Neighbourhood

What’s Nearby

Auditorio (Metro Station)

5 min walk

A major metro gateway to Polanco and Chapultepec Park, known for its London Underground-themed makeover.

4.4

Polanco (Metro Station)

15 min walk

Serves the affluent Polanco neighborhood, known for its upscale shopping and proximity to Lincoln Park.

4.3

Pujol

15 min walk

A world-renowned restaurant by Chef Enrique Olvera, offering innovative Mexican fine dining with two Michelin stars.

4.6

Quintonil

15 min walk

A highly acclaimed restaurant by Chef Jorge Vallejo, known for its avant-garde Mexican cuisine and focus on fresh, local ingredients, holding two Michelin stars.

4.7

El Califa (Masaryk)

10 min walk

A popular taqueria offering a variety of traditional Mexican tacos and other dishes in a contemporary setting.

4.4

Contramar

10 min drive

A celebrated seafood restaurant in Roma Norte, known for its fresh ingredients and vibrant atmosphere.

4.6

Museo Nacional de Antropología

10 min walk

The largest and most visited museum in Mexico, housing an extensive collection of pre-Hispanic artifacts and ethnographic exhibits.

4.8

Castillo de Chapultepec

20 min walk

A historic castle serving as the National History Museum, offering panoramic city views and showcasing Mexican history.

4.8

Museo Soumaya

10 min drive

An architecturally striking museum housing a vast private art collection, including works by Rodin, Dalí, and Mexican artists, with free admission.

4.7

Parque Lincoln

10 min walk

A beautiful urban park in Polanco featuring a clock tower, aviary, and reflecting pools for model boat racing.

4.6

Antara Fashion Hall

10 min drive

An upscale open-air shopping mall featuring global brands, local boutiques, and a variety of dining options.

4.7

Loading rooms and rates...

FAQs

Common Questions

Check-in is from 03:00 PM and check-out is by 12:00 PM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers spa, fitness center for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available throughout the hotel.

Yes, the hotel has an on-site restaurant for guests.

The nearest station is Auditorio (Metro Station), 5 min walk from the hotel.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons
CO₂ Avoided Annually
~271,000
Equivalent Mature Trees Per Year
15 Central Parks
Of Mature Trees Equivalent

Sustainability at Presidente InterContinental Mexico City by IHG

LowHigh
High Carbon

Presidente InterContinental Mexico City by IHG engages in carbon offsetting, provides EV charging stations, and has a towel and linen reuse program. The hotel also participates in various brand-wide sustainability initiatives by IHG and Grupo Presidente. [Note: Practices reported but not independently verified.]

The hotel has acquired a carbon footprint compensation certificate and invests in projects to offset its emissions
Tesla chargers for electric cars are available at the hotel
The hotel implements a towel and linen reuse program, encouraging guests to opt out of daily changes through in-room cards

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

Campos Eliseos, 218

Mexico City · mx

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

In case you book a rate with breakfast included, keep in mind that due to the current situation and in response to your safety to combat COVID 19, the property offers breakfast à la carte. Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

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PRESIDENTE INTERCONTINENTAL MEXICO CITY BY IHG

Guest Reviews

What Guests Say

9.0

Exceptional

1,906 reviews

Highlights

  • +Friendly staff
  • +Great location
  • +Comfortable rooms
  • +Good amenities

Could Improve

  • –Cleanliness issues noted
  • –Food quality concerns
  • –Room sizes may be small
Cleanliness8.6

Some issues noted during check-in regarding cleanliness.

Service10.0

Staff was incredibly friendly and professional throughout the stay.

Location10.0

Unbeatable location near restaurants, cafés, and shopping.

Room Quality8.6

Rooms described as comfortable but some mentioned small sizes.

Amenities8.6

Amenities like gym were noted, but some wished for a pool or sauna.

Value for Money8.6

Value questioned due to extra charges for certain items.

Food and Beverage8.1

Mixed reviews on food quality; some found the restaurant subpar.

Overall Experience9.6

Overall a positive experience with many highlights.

MooshLA

Business · Apr 2026

6

I would not stay here again

Liked:I was hoping for so much more from this property after reviewing the materials online; however, overall, I was very disappointed and would never stay here again. It felt like an airport hotel from a more luxurious class/brand (which doesn't mean much). For ease of reading, I've broken my review down into two categories: THE GOOD: *The location is prime as Polanco is just a beautiful, well-maintained, and secure area of Mexico City featuring dynamic and fun restaurants, cafes, and shops with in steps of the lobby. *The view on the higher floors (I'd say over floor 15) is gorgeous as CDMX is fairly flat in the center. You also get a great view of the air quality (which is usually quite poor) THE NEEDS ATTENTION/NOT SO GOOD: *The hotel seems quite old - it really begs for a full refurbishment, and you can see this throughout the property on most levels. *There is ZERO follow-through on any service needs. I had a running toilet (24x7) and called down, and I was told it would be taken care of - not only was it not, but they never communicated back with any update. I had other maintenance needs that were not followed up on, even though the special check-in desk for members assured me they would be handled. Again, zero follow-up or communication, and every time I discussed it, it was as if it were new. None were ever fixed, which is not acceptable. *The HVAC unit is locked for your usage. You can adjust the temperature, but that's it - no control of the fan or anything else, which is an absolute first time I experienced at a hotel. They seemed clueless. *The guest rooms are quite small and appointed with older furnishings. *Noise is a major issue here. The guest room walls are super thin - no joke, I heard 100% of everything from both sides of my room as if the people were in MY room. I'm a deep sleeper, but I continually got woken up by noise from adjacent rooms and from the street level, even though I was in the high 30's. *The bathroom is tiny and unfortunately has mold in key areas, which makes me wonder how clean and well-maintained things are kept. *The Do Not Disturb sign apparently means nothing - even on my check out day, I received knocks as early as 8A asking when I would be checking out (I guess), even though the check out is at 12noon and everyone should know this on staff. Then, an hour later, I get another knock with someone trying to open the door to service the HVAC unit. Totally bizarre. *The breakfast - it's a buffet in a very small dining room, therefore guests are literally sitting within 2' of the food, which had no coverings. I witnessed guests coughing and sneezing near or over the food, which is why I didn't return after the second morning. The options are very sparse and low quality, and the food itself was not flavorful at all. Above all, when I asked for a latte (a standard at any hotel breakfast), I was told there would be an additional charge. I ordered it the first morning and wound up tossing it out and walking x to Starbucks. *The concierge level lounge on 39 was fairly small, and again, with people sitting right next to uncovered food. No thanks. *The room's Wi-Fi was a joke - you couldn't remain connected if in bed. This was tried with multiple devices, by the way, with the same results. *The staff didn't really seem to care about my experience - and I'm a top-tier IHG member. They were not very welcoming at the start - not even a 'welcome' was mentioned. They sent me a text survey to rate how my stay was going, to which I responded with a 3 (out of 5), and nobody followed up to even care why not a 5 (which is what they should strive for), and lastly, when I checked out, there was not even a question about how I enjoyed my stay. Epic fail for a hotel team, and it's pretty clear they need to train their staff - especially front desk! I think they need to give this property some legit attention, as it really needs it.

via tripadvisor

zapata

Couple · Apr 2026

10

Comfortable, nice and clean

Liked:Good location
Disliked:They don’t do the bathroom unless you ask everyday

via Nuitee

Ivanovsky

Business · Apr 2026

10

Great choice

Liked:Very nice room Location is great in Polanco area Many restaurants and things to do close Always a good option for Polanco

via tripadvisor

Mounaim

Solo Traveller · Apr 2026

10

Recommended top restaurants and service

Liked:Perfect service

via Nuitee