Sheraton Maria Isabel Mexico City Reforma | Member Rates

Name: Sheraton Maria Isabel Mexico City Reforma
Address: Paseo de la Reforma 325, Mexico City, 06500
Telephone: +52 55 5242 5555
Rating: 8.7

Sheraton Maria Isabel Mexico City Reforma | Member Rates | Dyme

WiFi availablePaid WiFiParkingRestaurantSwimming poolOutdoor pool

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

WiFi available, Parking, Non-smoking rooms, Air conditioning, Fitness center, Swimming pool

Location

Mexico City, mx

Walkability

100

Walk

Luxurious Accommodations

Experience comfort and elegance in every room at Sheraton Maria Isabel Hotel Towers. Enjoy custom-designed plush mattresses, spacious bathrooms, and modern amenities including air conditioning and cable channels.

Exceptional Facilities

Indulge in a variety of facilities such as an outdoor pool, fitness center, and tennis court during your stay. Unwind at Jorongo bar with live mariachi music or savor award-winning Italian cuisine at Ristorante Amici.

Prime Location

Conveniently situated in Mexico City's financial district on Paseo de la Reforma Avenue, our hotel offers easy access to iconic landmarks like the Angel de la Independencia Monument and the U.S. Embassy. Explore the city's attractions with the Historic Centre just a short drive away.

Book your stay at Sheraton Maria Isabel Hotel Towers for a memorable and luxurious experience.

Neighbourhood

What’s Nearby

Insurgentes

10 min walk

A major metro station on Line 1, recently modernized and reopened, providing easy access to various parts of the city.

Sevilla

12 min walk

Another key metro station on Line 1, offering convenient transportation and recently reopened after modernization.

Ángel de la Independencia

2 min walk

An iconic victory column and a prominent landmark on Paseo de la Reforma, often a focal point for celebrations and protests.

4.8

Palacio de Bellas Artes

35 min walk

A stunning cultural center and opera house, known for its Art Nouveau and Art Deco architecture and murals by famous Mexican artists.

4.8

Bosque de Chapultepec

20 min walk

One of the largest city parks in the Western Hemisphere, offering museums, a zoo, and vast green spaces for recreation.

4.8

Contramar

20 min walk

A celebrated seafood restaurant in Roma Norte, renowned for its fresh, vibrant Mexican coastal cuisine and a Bib Gourmand recipient in the 2025 Michelin Guide.

4.7

La Casa de Toño Zona Rosa

8 min walk

A popular and affordable Mexican restaurant, famous for its pozole and open 24 hours, making it a convenient choice for any time of day.

4.6

Museo de Cera de la Ciudad de México

12 min walk

A wax museum housed in a beautiful historic mansion, featuring hyperrealistic figures of celebrities, historical figures, and cultural icons.

4.4

Handshake Speakeasy

10 min walk

An acclaimed speakeasy bar, ranked as North America's Best Bar for 2025, known for its innovative and meticulously crafted cocktails.

4.7

Licorería Limantour

20 min walk

A globally recognized cocktail bar, consistently ranked among the world's best, offering inventive drinks in a stylish Art Deco setting.

4.4

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.7

Excellent

2,293 reviews

Highlights

+Great Location
+Excellent Service

Could Improve

–Rooms need renovation
–Limited breakfast choices for vegetarians

Cleanliness8.6

Most reviews mentioned cleanliness positively, with some suggesting it could improve.

Service9.1

Service was consistently praised across multiple reviews, indicating high satisfaction.

Location9.1

Location received strong positive feedback, being a major draw for many guests.

Room Quality8.1

Room quality was noted as needing renovation in some reviews, reflecting a need for improvement.

Amenities8.6

Amenities were mentioned positively, although some specific amenities could imply a need for updates.

Value for Money8.8

Value was seen as dependent on deals, indicating mixed feelings but overall decent impressions.

Food and Beverage8.6

Food quality was positively highlighted, though breakfast options were limited for certain diets.

Overall Experience8.6

Overall experience was very positive, with some minor suggestions for improvement.

Mario

Couple · Aug 2026

A good stay overall, but the check-in experience and inconsistent communication at reception could be significantly impr

Liked:Overall, we had a good stay. The hotel was comfortable and the service from the staff was generally very good. We also had a positive experience with room service and the other services we used during our stay.

Disliked:Our main issue was the check-in experience at the front desk. We arrived at the hotel at around 10:00 AM and asked whether an early check-in would be possible. We were told that it was already being processed and that our room should be ready in about an hour. When we returned, after waiting in line again, a different staff member told us to wait another 40 minutes. We came back once more, again having to wait in a long line due to the busy season, only to eventually be told that early check-in was actually not available and that we would have to wait until 3:00 PM. We completely understand that rooms may not be available before the official check-in time. Our frustration was with the inconsistent information. Had we been told from the beginning that the room would not be available until 3:00 PM, we would have simply left our luggage with the hotel and used the morning and early afternoon for our activities instead of repeatedly returning to reception and spending a significant amount of time waiting in line. Better and more consistent communication from the front desk would have made a big difference.

via Nuitee

Marcel

Couple · Aug 2026

Not a five-star, a three-stat at best

Liked:Central location

Disliked:A lot of things were broken, not restocked, worn down. Clearly a place that it past its glory.

via Nuitee

Dalila

Family With Children · Jul 2026

No bad at all just a few things that I would change maybe location next time.

Liked:The noise was loud, I stayed on the 6th floor, and at times it was hard to sleep during the daytime to take a nap, so I was not able to do so. Take Uber; taxis are too pricey, and hotel transportation is up the room on price.

Disliked:Some facilities look as if they were updated, like the pool needs to be redone for the kind of hotel that it is. Also, disappointed there was no jacuzzi.

via Nuitee

Ana

Extended Group · Jul 2026

Comfortable and welcoming

Liked:Location is great

Disliked:Premises look very old

via Nuitee

FAQs

Common Questions

Check-in is from 03:00 PM and check-out is by 12:00 PM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers swimming pool, spa, fitness center for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available throughout the hotel.

Yes, the hotel has an on-site restaurant for guests.

The nearest station is Insurgentes, 10 min walk from the hotel.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons

CO₂ Avoided Annually

~271,000

Equivalent Mature Trees Per Year

15 Central Parks

Of Mature Trees Equivalent

Sustainability at Sheraton Maria Isabel Mexico City Reforma

LowHigh

High Carbon

Sheraton Maria Isabel Mexico City Reforma holds a Green Key certification, demonstrating its commitment to environmental responsibility. The hotel also implements several operational practices, such as providing an electric car charging station and guest room recycling. [Note: Practices reported but not independently verified.]

The property has an electric car charging station

Guest room recycling is available

The hotel has a carbon footprint of 20.30 kg per room night

The hotel has a water footprint of 499.82 liters per room night

The hotel implements a strategy for the elimination and diversion of waste, including paper, newspaper, aluminum, other metals, plastic, glass, and cooking oil

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

Paseo de la Reforma 325

Mexico City · mx

+52 55 5242 5555

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. For any prepaid reservations, guests are required to present the credit card that was used for payment upon check-in. If the credit card and / or the credit card holder are not staying at the hotel, they are required to fill in a credit card authorization form by contacting the hotel. Please consider that all payments in cash, must be in Mexican pesos, we cannot accept USD because of a government regulation. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.7

Excellent

2,293 reviews

Highlights

+Great Location
+Excellent Service

Could Improve

–Rooms need renovation
–Limited breakfast choices for vegetarians

Cleanliness8.6

Most reviews mentioned cleanliness positively, with some suggesting it could improve.

Service9.1

Service was consistently praised across multiple reviews, indicating high satisfaction.

Location9.1

Location received strong positive feedback, being a major draw for many guests.

Room Quality8.1

Room quality was noted as needing renovation in some reviews, reflecting a need for improvement.

Amenities8.6

Amenities were mentioned positively, although some specific amenities could imply a need for updates.

Value for Money8.8

Value was seen as dependent on deals, indicating mixed feelings but overall decent impressions.

Food and Beverage8.6

Food quality was positively highlighted, though breakfast options were limited for certain diets.

Overall Experience8.6

Overall experience was very positive, with some minor suggestions for improvement.

Mario

Couple · Aug 2026

A good stay overall, but the check-in experience and inconsistent communication at reception could be significantly impr

via Nuitee

Marcel

Couple · Aug 2026

Not a five-star, a three-stat at best

Liked:Central location

Disliked:A lot of things were broken, not restocked, worn down. Clearly a place that it past its glory.

via Nuitee

Dalila

Family With Children · Jul 2026

No bad at all just a few things that I would change maybe location next time.

Disliked:Some facilities look as if they were updated, like the pool needs to be redone for the kind of hotel that it is. Also, disappointed there was no jacuzzi.

via Nuitee

Ana

Extended Group · Jul 2026

Comfortable and welcoming

Liked:Location is great

Disliked:Premises look very old

via Nuitee