
Mexico City · mx

Mexico City · mx
Check-in / Check-out
From 03:00 PM · Until 12:00 PM
Classification
5-Star Hotel
Amenities
Parking, Non-smoking rooms, Air conditioning, Room service, Terrace, Luggage storage
Location
Mexico City, mx
Luxurious Accommodation
Discover the epitome of luxury at Orchid House Polanco, a 5-star hotel in the heart of Mexico City. Enjoy elegantly designed air-conditioned rooms with top-notch amenities like a coffee machine, minibar, and flat-screen TV.
Convenient Location
Situated just steps away from the National Museum of Anthropology and a short distance from iconic landmarks such as Chapultepec Castle and The Angel of Independence, Orchid House Polanco offers the perfect base for exploring the vibrant city of Mexico.
Exceptional Services
Indulge in a continental breakfast every morning, relax in the beautiful garden or on the terrace, and take advantage of services like room service and a 24-hour front desk. Experience comfort and sophistication at Orchid House Polanco – book your stay now for an unforgettable getaway.
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Location
Policies
Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.
Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.
All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.
We would like to inform that we are integrating new rooms and an Artist Residency towards the back of the hotel. It is important to highlight that this adaptation is happening outside the building in order to minimize dust that could affect daily operations. These modifications take place from 10am to 7pm, so your daily nocturnal rest at Orchid House is guaranteed. We would also like to communicate that our restaurant and rooms function in entire normality. This will finish at the end of April. (April 30th, 2020). If you have any concerns or questions, please let us know.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
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Guest Reviews
Excellent
275 reviews
Highlights
Could Improve
The rooms were noted as clean, but some reviews mentioned issues with the pressure of the shower and small room sizes.
Staff were frequently described as kind, friendly, and accommodating.
Many reviews highlighted the hotel's excellent location in Polanco with easy access to restaurants and attractions.
Some rooms were noted as small and lacking amenities, with specific mention of limited space for luggage.
Breakfast was included and generally well-received, but some amenities had room for improvement.
Some reviews criticized the perceived value with respect to room size and quality for the price.
Breakfast received positive mentions, but there were concerns regarding gluten-free offerings.
Overall reviews were very positive, describing it as a good boutique hotel.
Lüders
Couple · Jun 2026
Lovely place to stay if you don’t want the branded type of hotel. But over priced by $100 per night
via Nuitee
Nicole
Solo Traveller · May 2026
via Nuitee
Jeff
Solo Traveller · May 2026
Close to everything, far enough away to be peaceful and relaxing.
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Pedro
Couple · Apr 2026
Good stay for vacation in a great location with very little luggage.
via Nuitee