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Orchid House Mexico City

Mexico City · mx

Orchid House Mexico City

8.8
Excellent269 reviews
  1. Hotel Collection
  2. /Hotels in Mexico City
  3. /Orchid House Mexico City
ParkingSnack bar/deliNon-smoking roomsAir conditioningRoom serviceTerrace

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Parking, Non-smoking rooms, Air conditioning, Room service, Terrace, Luggage storage

Location

Mexico City, mx

Luxurious Accommodation

Discover the epitome of luxury at Orchid House Polanco, a 5-star hotel in the heart of Mexico City. Enjoy elegantly designed air-conditioned rooms with top-notch amenities like a coffee machine, minibar, and flat-screen TV.

Convenient Location

Situated just steps away from the National Museum of Anthropology and a short distance from iconic landmarks such as Chapultepec Castle and The Angel of Independence, Orchid House Polanco offers the perfect base for exploring the vibrant city of Mexico.

Exceptional Services

Indulge in a continental breakfast every morning, relax in the beautiful garden or on the terrace, and take advantage of services like room service and a 24-hour front desk. Experience comfort and sophistication at Orchid House Polanco – book your stay now for an unforgettable getaway.

Loading rooms and rates...

Location

How to Find Us

76 Campos Elíseos

Mexico City · mx

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

We would like to inform that we are integrating new rooms and an Artist Residency towards the back of the hotel. It is important to highlight that this adaptation is happening outside the building in order to minimize dust that could affect daily operations. These modifications take place from 10am to 7pm, so your daily nocturnal rest at Orchid House is guaranteed. We would also like to communicate that our restaurant and rooms function in entire normality. This will finish at the end of April. (April 30th, 2020). If you have any concerns or questions, please let us know.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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ORCHID HOUSE MEXICO CITY

Guest Reviews

What Guests Say

8.8

Excellent

269 reviews

Highlights

  • +Great location
  • +Friendly staff
  • +Beautiful decor

Could Improve

  • –Room comfort could improve
  • –Some amenities lacking
Cleanliness8.6

The rooms were noted as clean, but some reviews mentioned issues with the pressure of the shower and small room sizes.

Service9.6

Staff were frequently described as kind, friendly, and accommodating.

Location9.6

Many reviews highlighted the hotel's excellent location in Polanco with easy access to restaurants and attractions.

Room Quality8.1

Some rooms were noted as small and lacking amenities, with specific mention of limited space for luggage.

Amenities8.6

Breakfast was included and generally well-received, but some amenities had room for improvement.

Value for Money8.1

Some reviews criticized the perceived value with respect to room size and quality for the price.

Food and Beverage8.6

Breakfast received positive mentions, but there were concerns regarding gluten-free offerings.

Overall Experience9.1

Overall reviews were very positive, describing it as a good boutique hotel.

Jeff

Solo Traveller · May 2026

10

Close to everything, far enough away to be peaceful and relaxing.

Liked:Great location.
Disliked:Nothing.

via Nuitee

GERASIMOS

Couple · Apr 2026

7
Liked:LOCATION
Disliked:NO LOUNGE, BREAKFAST IN THE OPEN AIR

via Nuitee

Pedro

Couple · Apr 2026

6

Good stay for vacation in a great location with very little luggage.

Liked:Location and decoration
Disliked:It was not clean and very small room which wasn’t very clean, I know that boutique hotels are like this but if you’re for work maybe choose a better option.

via Nuitee

Apere193

Solo Traveller · Apr 2026

10

Beautiful hotel

Liked:Beautiful decoration. It backs up his name. Service great. The standard room still was amazing
Disliked:Breakfast just fruit coffee and a piece of bread

via Nuitee