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Hotel Diligencias

Mexico City · mx

Hotel Diligencias

8.2
Excellent3,100 reviews
  1. Hotel Collection
  2. /Hotels in Mexico City
  3. /Hotel Diligencias
ParkingRestaurantScreens / Barriers between staff and guests for safetyNon-smoking roomsRoom serviceFamily rooms

Check-in / Check-out

From 03:00 PM · Until 01:00 PM

Classification

3-Star Hotel

Amenities

Parking, Non-smoking rooms, Restaurant, Room service, Family rooms, Lift / Elevator

Location

Mexico City, mx

Central Location

Hotel Diligencias is conveniently situated in central Mexico City, only steps away from Plaza Garibaldi Square and Reforma Avenue. Explore the vibrant city with ease from our prime location.

Comfortable Rooms

Relax in our cozy rooms equipped with cable TV, free Wi-Fi, and city views. Each room features a sofa, fan, and desk for your convenience, along with a private bathroom including a hairdryer and toiletries.

Dining and Entertainment

Indulge in a mix of Mexican and international cuisine at our on-site restaurant, or unwind with a snack and drink at the bar. Enjoy a culinary journey without leaving the hotel premises.

Experience the best of Mexico City at Hotel Diligencias. Book your stay now for a memorable and convenient visit.

Loading rooms and rates...

Location

How to Find Us

Belisario Dominguez 6

Mexico City · mx

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 01:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note that this property does not accept more than 3 rooms for group bookings.Contact the property for more information. Please note that minors under 18 years of age traveling with you will present an ID.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian.

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HOTEL DILIGENCIAS

Guest Reviews

What Guests Say

8.2

Excellent

3,100 reviews

Highlights

  • +Clean rooms
  • +Helpful staff
  • +Excellent location

Could Improve

  • –Noise disturbances
  • –Issues with service
  • –Safety concerns in the area
Cleanliness8.2

Mostly positive comments on cleanliness, but some issues cited with external factors.

Service8.7

Generally praised for helpful staff members, though there are some mentions of rudeness.

Location8.7

Conveniently located near the city center, though some concerns about safety.

Room Quality7.7

Mixed feedback with issues regarding noise and amenities, but some comfort noted.

Amenities7.7

Facilities mentioned positively, but noise insulation and room features were criticized.

Value for Money8.1

Considered somewhat overpriced compared to quality by some guests.

Food and Beverage8.2

Food service received mixed feedback, with some praising breakfast, others pointing out issues.

Overall Experience8.4

Overall positive experiences with significant drawbacks noted in comfort and service.

Youssra

Couple · Apr 2026

7
Disliked:One of the staff members was extremely rude to us

via Nuitee

Heidy

Solo Traveller · Apr 2026

5
Liked:The only thing I liked was the location.
Disliked:The only thing I asked for when I booked was to have a good view—and I ended up with the worst one. The towels and blankets were incredibly hard and scratchy. We arrived back from our event in the early hours of the morning, and they kept us waiting outside for a long time; no one would open the door for us. I also requested water for the room, but they never brought it.

via Nuitee

Delgado Lopez

Extended Group · Apr 2026

10

I enjoyed it, the hotel is right next to a bakery that’s open 24hrs which is awesome.

Liked:Very nice and friendly staff specially Mr. Olegario, very kind gentleman. Overall everything was excellent.
Disliked:There’s no AC only ceiling fans but they did the work.

via Nuitee

Bodhana

Solo Traveller · Apr 2026

3

Suitable for a short stay if being in the city center is important.

Liked:I would give strong credit to the staff – everything in communication was smooth, and I felt well taken care of in that regard. If you’re someone who wants to stay very close to the city center, this place definitely offers that. When using public transport, the metrobuses stop right in front of the hotel. And considering that this is rather an older hotel (and could definitely use some updating), it was clean.
Disliked:I chose this hotel based on both its location and previous guest reviews, which described it as calm and quiet. This is absolutely not true. The low rating is mainly due to the fact that during the 8 nights I stayed there, there was not a single quiet night. The building itself, by its construction, creates an effect like an echo chamber where every sound seems amplified. I stayed in room 201 and could hear everything from my neighbors — snoring, brushing teeth, and more. It felt as if the walls were made of paper. On top of that, there is also noise coming from outside the hotel. A proper night’s rest simply does not exist here.

via Nuitee