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Hilton Mexico City Reforma

Mexico City · mx

Hilton Mexico City Reforma

9
Exceptional1,093 reviews
  1. Hotel Collection
  2. /Hotels in Mexico City
  3. /Hilton Mexico City Reforma
ParkingSelf parking (surcharge)Secured parkingRestaurantSwimming poolAccess to nearby indoor pool

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Health or beauty spa nearby, Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning, Swimming pool

Location

Mexico City, mx

Luxurious Accommodations

The Hilton Mexico City Reforma offers stylish rooms and suites with elegant contemporary décor, many boasting city views. Each room features cable TV, a work desk, and a modern bathroom with premium toiletries.

Premium Amenities

Guests can enjoy indoor and outdoor swimming pools, a hot tub, and a well-equipped gym during their stay at the hotel. The luxurious amenities provide the perfect opportunity for relaxation and rejuvenation.

Prime Location

Situated near Alameda Central and Reforma Avenue, the hotel is conveniently located for exploring Mexico City's historic center, architectural landmarks, and vibrant art scene. The main financial district and the airport are also easily accessible from the hotel.

Book your stay at Hilton Mexico City Reforma for a luxurious and convenient experience in the heart of Mexico City!

Loading rooms and rates...

Location

How to Find Us

Avenida Juarez, 70

Mexico City · mx

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. When booking more than 10 rooms, different policies and additional supplements may apply. Please contact the property for more information.

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HILTON MEXICO CITY REFORMA

Guest Reviews

What Guests Say

9.0

Exceptional

1,093 reviews

Highlights

  • +Friendly and helpful staff
  • +Excellent location
  • +Comfortable rooms

Could Improve

  • –Some cleanliness concerns
  • –High pricing
  • –Limited breakfast variety
Cleanliness8.4

Some reviews mention cleanliness issues, particularly with cleaning staff behavior.

Service9.9

High praise for staff hospitality and helpfulness, especially in challenging situations.

Location9.4

Excellent location with easy access to cafes and restaurants.

Room Quality8.8

Rooms were generally comfortable and some were well-renovated, despite some issues with bathtubs.

Amenities8.4

Amenities are good, but there are some comments about the need for maintenance.

Value for Money8.8

Prices are noted as a bit high but overall value seems justified based on service and experience.

Food and Beverage8.9

Breakfast received good reviews, though there were mentions of limited variety.

Overall Experience9.4

Overall, guests had a positive experience, with some minor issues.

Michael

Couple · Apr 2026

10

All good Great view comfortable good staff

Liked:Room location staff all good
Disliked:Out door pool closed

via Nuitee

BrianNYC

Business · Apr 2026

10

Exceeded my expectations

Liked:Staying at the Hilton Reforma for a conference and this Hilton exceeded my expectations. All the staff are very gracious & accommodating. The food is also very good with an expansive breakfast buffet. Also enjoyed dinner in one of the restaurants as well as room service. The recently renovated rooms are also comfortable & stylish. The location also can't be beat as you can walk to many of the major tourist sites. The views of the city from the rooms are also spectacular.

via tripadvisor

Andres

Family With Children · Apr 2026

10

Good location, clean rooms and amazing view.

Liked:Good location, clean rooms, and good service.
Disliked:All was fine

via Nuitee

DoctorEd711

Business · Mar 2026

10

NOTHING LIKE IT

Liked:After being a loyal customer to the Mexico City Hilton Reforma way back to the COVID pandemic, I must say that there were times that I doubted of their reliability of what Hilton standards expect from their properties. Such is the case that this week I went into what I call a Hilton Mexico City Run. I stayed at the Umbral Curio, Hampton Inn, and Santa Fe Doubletree and there is no doubt in my mind and experience as a future Lifetime Diamond that no one will get close to the exclusive customer service and exclusivity in all hospitality aspects than the Hilton Reforma. It all starts with the great job of all the bell boys and Concierge as soon as you arrive there. Alex and Brandon are one of a kind. Needless to say, that when you arrive to the reception desk Ian is there to greet you and welcome you to your home away from home and if you are lucky enough and he’s not busy taking care of other clients, Benjamin the reservations and front desk manager will greet you and make you feel that you’ve just arrived home. If you happen to be a loyal Diamond member or have reserved an executive lounge room, you’ll have the honor to be welcomed by the one and only Lorena on the 26th floor, where you’ll be personally escorted from the lobby. Lorena will personally take care of you and offer you a beverage as she looks for your room. Her dedication surpasses any expectations. As a loyal Diamond member you could rest assured upon availability that you will be upgraded to the next category or higher. If you happen to hit the lotto and you get a Master Suite upgrade you will be amazed if their exclusivity and magnificent taste of luxury in your own newly refurbished suites. There will be nothing like it. I must say that their junior suites or any room you get are top notch and you’ll see nothing like it in the Mexico City vicinity. But that is just the beginning of a luxurious stay awaiting you. Wait until you get the opportunity to experience their new executive lounge and have opportunity to be waited by Ulises, Manuel, or Grecia. No one is unknown. You will be treated with an unique level of service so high that you feel that you’re not in a hotel. Their cocktails are exquisite and you won’t go wrong starting with a tequila shot as a pure Mexican will do. Don’t get me wrong either, their shots are huge and the lime wedge will be there to make your first Mexican experience be authentic. Let’s not forget that their evening executive lounge buffet is outstanding. It ranges from buffalo wings, beef in green sauce, chicken or pork and for all vegetarians can also count on a superb hot dish. But this is just the beginning as there will be many other salads, desserts and snacks on display for you to choose from depending on he day of the week. Their executive lounge buffet is also unbeatable. If you wish to have breakfast on your own, Los Dones is your best bet. Not only does it have the best breakfast buffet in Mexico City but I know it’s also the most affordable. The quality of food is outstanding. It has a salad bar, a waffle and pancake station , a bacon, sausage, and other goodies as tamales, and another huge station with omelettes, eggs your way, quesadillas, beans, two types of meat and much more. There’s even an organic gluten free station. But what really makes the difference is how you are welcomed by Vladir, the captain and his friendly and professional way of conducting himself. He really makes a great difference. But he’s not alone because his wait staff is the créme of la créme. You will always count on great service from Javier, Leo, and the greatest of all , Abraham. You would never go wrong with Abraham. He has been there for countless years and it reflects on how he executes his job with unique skills and the willingness to make his customers feel like Royalty. He’s a great asset for the Hilton Reforma. I have to attest that every single person on the wait staff is superb. I would not end my review without the mastermind behind all that delicious food. Jorge makes that big difference. You can see how he comes out of his comfort zone to make sure that all the stations are in order and stacked to its fullest and appetizing to all. I want to express my sincere gratitude to all the employees of the Mexico City Hilton Reforma to have made such a landmark “ Your home away from home.”

via tripadvisor