Mexico City · mx

Grand Polanco Residencial

Name: Grand Polanco Residencial
Address: Isaac Newton 119 Colonia Polanco, Mexico City, 11570
Rating: 9

Exceptional927 reviews

ParkingSelf parking (surcharge)Secured parkingScreens / Barriers between staff and guests for safetyConcierge serviceFitness facilities (surcharge)

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning, Terrace, Family rooms

Location

Mexico City, mx

Luxurious Accommodation

Indulge in the comfort of a flat-screen TV, air conditioning, and a fully equipped kitchen in each unit. The private bathrooms are stocked with all essentials, ensuring a relaxing stay.

Convenient Amenities

Stay connected with free WiFi throughout the property and enjoy the convenience of a fridge, coffee machine, microwave, and toaster in your room. Towels are readily available, making your travel experience hassle-free.

Fitness and Recreation

Keep up with your fitness routine at the on-site fitness centre. After a workout session, unwind in the garden or on the terrace, offering a tranquil escape in the bustling city.

Experience luxury, convenience, and relaxation at Grand Polanco Residencial. Book now for an unforgettable stay in Mexico City.

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Location

How to Find Us

Isaac Newton 119 Colonia Polanco

Mexico City · mx

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

A surcharge of 50 USD applies for early check-in and late check-out When traveling with pets, please note that an extra charge of 100 USD per pet, per stay applies.This property does not accommodate bachelor(ette) or similar parties.

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Mexico City · mx

Grand Polanco Residencial

Exceptional927 reviews

ParkingSelf parking (surcharge)Secured parkingScreens / Barriers between staff and guests for safetyConcierge serviceFitness facilities (surcharge)

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning, Terrace, Family rooms

Location

Mexico City, mx

Luxurious Accommodation

Indulge in the comfort of a flat-screen TV, air conditioning, and a fully equipped kitchen in each unit. The private bathrooms are stocked with all essentials, ensuring a relaxing stay.

Convenient Amenities

Fitness and Recreation

Keep up with your fitness routine at the on-site fitness centre. After a workout session, unwind in the garden or on the terrace, offering a tranquil escape in the bustling city.

Experience luxury, convenience, and relaxation at Grand Polanco Residencial. Book now for an unforgettable stay in Mexico City.

Loading rooms and rates...

Guest Reviews

What Guests Say

9.0

Exceptional

927 reviews

Highlights

+Great location
+Clean and comfortable rooms
+Friendly service

Could Improve

–Noisy rooms due to thin walls
–Inconsistent amenities like the washing machine

Cleanliness9.3

The property was very clean with comfortable beds and nice views. Several comments praised the cleanliness throughout the reviews.

Service9.3

Everyone I dealt with at the hotel was very nice, indicating a positive sentiment towards service.

Location9.8

Great location near Polanco Metro station and various attractions, consistently highlighted in multiple reviews.

Room Quality8.3

Some reviews mentioned issues like thin walls and uncomfortable sofa beds.

Amenities8.8

Mostly positive feedback, although some reviews indicate a lack of certain amenities like breakfast options.

Value for Money8.8

While some felt the price was a bit elevated, overall good value was acknowledged.

Food and Beverage8.3

No specific comments on food quality were found, thus rated standard for this hotel tier.

Overall Experience9.3

Overall positive stay indicated by several reviewers, highlighting a great experience.

Gus

Extended Group · May 2026

Liked:How clean it was

Disliked:no

via Nuitee

LeeAnn

Couple · May 2026

Comfortably appointed facility in a great location requiring some Spanish.

Liked:Tastefully furnished with well supplied kitchen. The location was convenient and beautifully quiet with loads of restaurants and shopping close by.

Disliked:No English speaking staff, the Bicycles were not maintained well and unusable

via Nuitee

Daxa

Couple · May 2026

We enjoyed our straight near to the museum, the castle and the park, it’s a safe area. I would recommend it.

Liked:Good location, and very clean apartment, very spacious. The apartment was big enough for 2 people. Continental breakfast provided which we were unaware of as it was not included at the time of booking.

Disliked:The apartment didn’t provide a kettle as we enjoy our tea and hot drinks: our room was located on the 1st floor on the road side, good view when you look out but can get noisy as night, which we got used to and enjoyed our room.

via Nuitee

Pedro

Couple · May 2026

From check-in to checkout—if you even get in—this place is a disaster. Stay away!

Liked:This place is a complete disaster. What used to be a decent hotel is now run by people who clearly have no control over their staff. Security guards are handling guests’ credit card information and somehow that information ends up being used for unauthorized charges. Let that sink in. This is not just bad service—it’s a serious security issue. It gets worse. I had a confirmed reservation and was still denied entry by the same guards, left outside in the rain like I didn’t belong there. No explanation, no accountability, nothing. When I escalated the situation, management did absolutely nothing. No urgency, no ownership—just complete indifference. At this point, it doesn’t feel like incompetence, it feels like they tolerate this behavior. Stay away from this hotel. If they can’t protect your basic safety or even honor a reservation, you’re better off anywhere else.

Disliked:I did not like I was Robbed and locked out with a legitimate reservation. That tells you everything you need to know. This hotel doesn’t respect or protect its guests—whether local or international. Do yourself a favor and don’t stay here.

via Nuitee

Location

How to Find Us

Isaac Newton 119 Colonia Polanco

Mexico City · mx

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Why Dyme

Travel Smarter. Make an Impact.

Every trip you book through Dyme funds renewable energy projects around the world. Same hotels, better prices, real change.

Save up to 35%

Exclusive member rates on 2M+ hotels worldwide

Fund Clean Energy

Your booking directly finances renewable electricity

Price Guarantee

Find a lower rate anywhere and we'll match it

Stay in the loop

Travel deals, sustainability updates, and no spam. Ever.