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Grand Fiesta Americana Chapultepec

Mexico City · mx

Grand Fiesta Americana Chapultepec

9.1
Exceptional628 reviews
  1. Hotel Collection
  2. /Hotels in Mexico City
  3. /Grand Fiesta Americana Chapultepec
ParkingSelf parking (surcharge)Secured parkingRestaurantHealth or beauty spa nearbySpa/wellness center services

Check-in / Check-out

From 03:00 PM · Until 01:00 PM

Classification

5-Star Hotel

Amenities

Health or beauty spa nearby, Electric bicycle charging station, Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning

Location

Mexico City, mx

Luxurious Spa Services and Gourmet Dining - Indulge in massages with unique ingredients like gold and chocolate at Spa 19th, followed by a delightful dining experience at Salammbô Restaurant.

Breathtaking Views and Modern Comfort - Relax in spacious rooms with air-conditioning and modern décor, all while enjoying stunning views of Chapultepec Castle.

Convenient Location for Business and Leisure - Located in a prime neighborhood overlooking Chapultepec Park, the hotel is just minutes away from the city's main business, commercial, and entertainment districts.

Book now to experience the ultimate blend of luxury and convenience at Grand Fiesta Americana Chapultepec!

Loading rooms and rates...

Location

How to Find Us

Hotel Mariano Escobedo 756 Colonia Anzures

Mexico City · mx

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 01:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Please note that the property offers guest access with a guide dog. 25 percent off on food and beverage. Discount does not apply for breakfast. Discounts are non cumulative. Other restrictions may apply. Not combinable with any other promo unless specified. Please note that, in compliance with Mexico City tourism regulations, all guests, including children, need to provide a valid ID/government-issued ID/passport/student ID and contact number at check-in. Minors must present a document that allows for their identification (passport, school ID, CURP, or birth certificate) and indicate their relationship to the accompanying adult.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian.

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GRAND FIESTA AMERICANA CHAPULTEPEC

Guest Reviews

What Guests Say

9.1

Exceptional

628 reviews

Highlights

  • +Great service
  • +Delicious food

Could Improve

  • –Some amenities cost extra
  • –Outdated decor in rooms
Cleanliness9.2

Guests consistently mention immaculate cleanliness in their rooms.

Service9.5

Exceptional service noted throughout reviews, with specific mentions of attentive staff.

Location9.2

Convenient location, easily accessible and well-rated.

Room Quality8.7

Rooms are described as comfortable but the decor is noted as somewhat outdated.

Amenities8.7

Good amenities mentioned but some disappointment with club level offerings.

Value for Money8.7

Good value overall, though some amenities require additional payment.

Food and Beverage9.4

Highly praised restaurant and breakfast options, with excellent food quality.

Overall Experience9.4

Guests had fantastic experiences overall, with many expressing a desire to return.

deelee168

Business · May 2026

10

Mexican Hospitality

Liked:It was my first time in Mexico City and I don't think I would have stayed anywhere else other than Grand Fiesta Americana Chapultepec. The staff was so friendly. The GM and sales manager remembered my name and were so attentive. It is the type of service that comes from the heart. Imagine being exhausted from traveling in to being welcomed by an amazing team from the front drive all the way through. The view of the castle from my room was so amazing! Truly an unforgettable first stay in Mexico City. Won't be my last!

via tripadvisor

James

Couple · Apr 2026

10
Liked:Great location. Great facilities, breakfast and staff
Disliked:Nothing

via Nuitee

TravellingMamaYYZ

Family · Apr 2026

10

Spacious Suite with Stunning Views & Unbeatable Location

Liked:Our “junior suite” at the Grand Fiesta Americana Chapultepec was a wonderful surprise and truly the highlight of our stay. It felt more like a full one-bedroom apartment than a junior suite—very spacious, with a living area, kitchenette, and even an extra powder room. The standout feature was the breathtaking view of Chapultepec Castle through the floor-to-ceiling curved windows—absolutely stunning. The bathroom amenities were excellent, and the bed was very comfortable, making our stay restful. While the hotel has a business feel, it worked well for our family. The location is exceptional—right by Chapultepec Park, with easy walking access to the castle and museums. We could even walk to Condesa, Roma, and Polanco in about 20 minutes. We also found it easy to Uber to places like Teotihuacán and Coyoacán. The lounge was pleasant and uncrowded, with basic but satisfying offerings. The gym had small snacks and water, and housekeeping was excellent. A small downside: the kids’ play area mentioned online wasn’t there. Also, we heard street noise on the lower floor, while the top floors have party noise—so mid-level floors may be best. Overall, this hotel offers a fantastic mix of space, comfort, and location—great for both business travelers and families exploring Mexico City!

via tripadvisor

Gonzalez

Family With Children · Apr 2026

8

Great service from the bar and bell staff, but marred by a rocky check-in & poor window views

Liked:The bar was a highlight — we enjoyed drinks and a light dinner there, and the staff did an excellent job. The bellmen were also outstanding.
Disliked:At check-in, we were told our room wasn't ready and to return in an hour. After 90 minutes — during which we went to lunch — the same staff member asked us to wait yet another hour. After expressing my frustration, a colleague at the front desk stepped in and arranged an alternative room, which I appreciated. Overall, the staff were pleasant and the hotel was decent, but the windows throughout were noticeably faded, making it difficult to enjoy what should be a nice park view.

via Nuitee