Name: Exe Alameda Reforma
Address: Av. México-Tenochtitlán 22, Tabacelera, Mexico City, Mexico City, 06030, Mexico City, 06030
Telephone: 52-55-97-0277
Rating: 8.6

Exe Alameda Reforma, Mexico City | Member Rates | Dyme

Free WiFiWheelchair accessible parkingFree self parkingWheelchair-accessible van parkingWheelchair-accessible on-site restaurantWheelchair-accessible pool

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Meeting rooms, No single-use plastic straws, Comprehensive recycling policy, No single-use plastic stirrers, No single-use plastic water bottles, No single-use plastic soda bottles

Location

Mexico City, MX

Discover a delightful haven in the heart of Mexico City, where comfort meets convenience.

Recreational Amenities

Unwind in our inviting indoor pool or soak up the city views from our stunning terrace. Whether you’re looking to energize or relax, we have the perfect space for you.

Gourmet Dining

Savor delectable meals at our on-site restaurant or enjoy room service during limited hours. Cap off your day with a refreshing drink at our bar or the unique swim-up bar, ensuring relaxation at every turn.

Business and Event Facilities

Ideal for both leisure and business travelers, our 10,764-square-foot conference space caters to your professional needs, while our 24-hour front desk and laundry services ensure all your requirements are met seamlessly.

Book your stay at Exe Alameda Reforma and experience the vibrant culture and comforts of Mexico City!

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

8.6

Excellent

156 reviews

Highlights

+Clean
+Friendly staff
+Good location
+Nice amenities

Could Improve

–Safety concerns outside
–Cleanliness issues reported

Cleanliness7.7

Several reviews mentioned issues with cleanliness, affecting the overall sentiment.

Service9.7

Many reviews praised the staff for being helpful and friendly.

Location8.7

Close to attractions but concerns about safety in the surrounding area.

Room Quality8.1

Clean rooms but some issues reported with amenities and maintenance.

Amenities8.7

Amenities well-received; the pool area was highlighted positively.

Value for Money8.1

Considering the location and hotel quality, perceived as fair value.

Food and Beverage8.7

Food quality mentioned positively, contributing to a good overall experience.

Overall Experience9.2

General sentiment was positive, with a high likelihood of returning.

Sightseer57599466508

Solo Travel · Apr 2025

Awesome hotel located in middle of everything

Liked:Very responsive, friendly and extremely quiet and restful. In middle of everything which made this hotel amazing. My shower had a leak that squirted on the light in shower. Notified front desk was fixed immediately. I stayed 9 nights and I had the most amazing housekeeper who made my room spotless everyday. The 2 days she was off the rooms trash was taken out and bed made. Counters dirty and no water and turned off ac and left tv on. It was so loud it scared me. Other this place was fantastic and I highly recommend. One bad employee is a good thing. I would definitely stay here again

via tripadvisor

caramel62

Couples · Feb 2025

Handy location for historical center!

Liked:Stayed here for nearly two weeks as a couple. Staff are friendly & helpful. They even prepared a "takeaway" breakfast for us upon request - as we had two days when we had very early departures for tours. The breakfast buffet is pretty standard hotel fare. Tasty & available. The location is extremely convenient. We were barely a few minutes walk from all the excitement of the Three Kings festival/celebrations (Mexico's semi equivalence to Xmas) so we went exploring the fair around the monument too. The Bellas Artes is probably a 15min walk away, most of it running alongside the Alameda Central park. The Zocalo (main square) is probably closer to a 20-30min walk but we still did it multiple times. The room was clean & tidy & comfortable. It took us a while to remember that you're not supporting to flush toilet paper in most places in Mexico really... (Pipe sizes are different than a lot of places so use the dustbin. Soaps & shampoo are all available in refill bottles in the showers. Rooms are cleaned (& beds made) daily and they always left a small bottle of water per person every day. Handy for brushing our teeth! There are a couple of Oxxo shops (one just across the road) if you need snacks & water bottles too. And they had a luggage storage room where we left our bags on the day we checked out (but our flight wasn't until the evening). A couple of handy "lavanderias" (laundrettes) nearby too if you're there for a longer trip and need fresh clothes without breaking the bank. Overall we had such a great stay we forgot to even TRY the swimming pool lol..

via tripadvisor

33jct

Family · Dec 2024

Spend your money somewhere else. This place is not worthy.

Liked:Everything started with the check-in, our room was not ready, we understood that and they held the baggage for us. We left to do an excursion, we came back really late at night, got elevator walked to our room that was a presidential room, the key didn't work, have to go down to get a new one, then wanted to get in shower and no hot water, they didn't have anyone to fix it, so have to take a cat shower because the water was so cold, the next day same thing no hot water, called and they sent someone to fix it. The Tvs are not smart so there is not netflix, so if you don't speak Spanish sorry that's all the channels they got. The refrigerator doesn't work , they said they were removing all of them from the rooms, not idea why but that's what they said, then we decided to get in the jacuzzi, turn in the water and dark orange/brown water came out, got to open the drainage which is damage and you must use a knife or something to get it out, let water run out for a while because that rust can hurt your skin, by the time the water is to the right level there is not more hot water, so the water is warm no hot, means you need to get out quick, unless you enjoy cold showers. Since the drainage handle didn't work it was so hard to see the bottom for all the bubbles and I decided to let it stay like that until the bubbles were gone to be able to release the water, it was probably 3 hits when I went to the bathroom and it was water everywhere, not idea how it got out, but the floor was so wet and cold that I need to dry with towels, the shower when you turn on the water smells so bad like pee, so if you stay there take shower sandals before you get an infection, and to finished we paid all inclusive, we went to breakfast and since I have a small procedure with all the medication, that i need to put in the refrigerator (which we have one but not working) I don't feel that hungry so I didn't eat much breakfast but I decided to get a yogurt to take with me and a waiter stopped me and said it loud that ppl turned the head thinking( there is a theft) you can't take that we you, you must pay that, I was OK. So I left it in the place and went to talk to the manager of the hotel, he said sorry but you have to consume your breakfast in the restaurant, but yet he told me I could order to my room and I can order from the pool area.. doesn't make sense to me that I can have anything in 2 areas, but I couldn't take it from the restaurant. Please do yourself a favor and go somewhere else that appreciates your money.

via tripadvisor

Location

How to Find Us

Av. México-Tenochtitlán 22, Tabacelera, Mexico City, Mexico City, 06030

Mexico City · MX

52-55-97-0277

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

<ul> <li>The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. </li> <li>Cashless payment methods are available for all transactions.</li><li>Contactless check-out is available.</li> </ul>

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