Name: CASA LUCIANA Condesa
Address: 416 Campeche Hipodromo Condesa, Cuauhtémoc, Mexico City, 06170
Telephone: +52 56 3957 0170
Rating: 9

CASA LUCIANA Condesa, Mexico City | Member Rates | Dyme

WiFi availableFree WiFiSpa/wellness centerSnack barLaundryLaundry washed per local authority guidelines

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

WiFi available, Free WiFi, Non-smoking rooms, 24-hour front desk, Room service, Terrace

Location

Mexico City, mx

Luxurious Accommodations

Indulge in the comfort of allergy-free rooms, each equipped with modern amenities and a private terrace overlooking the city. Enjoy a restful night's sleep surrounded by plush bed linen and unwind in front of a flat-screen TV.

Gastronomic Delights

Savor a delightful array of culinary options, from Italian to Mexican cuisine, at our on-site restaurant. Start your day with a delicious breakfast offering continental and American choices. Special dietary needs are catered to with vegetarian, dairy-free, and vegan selections.

Convenient Location and Services

Explore nearby attractions like Chapultepec Castle and the Angel of Independence, with our 24-hour front desk and tour desk ready to assist you. After a day of sightseeing, relax in the hot tub or take advantage of our free WiFi throughout the property.

Book your stay at CASA LUCIANA Condesa for an unforgettable experience in Mexico City.

Accommodations

Rooms & Suites

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Guests

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Guest Reviews

What Guests Say

9.0

Exceptional

481 reviews

Highlights

+Clean and comfortable rooms
+Friendly and accommodating staff

Could Improve

–Noise from adjacent rooms
–Issues with the jacuzzi and shower pressure

Cleanliness8.5

Many reviews praised cleanliness, but a negative mention of a spider impacted the score.

Service9.4

Frequent positive remarks on staff helpfulness and accommodation.

Location9.5

Consistently praised for its excellent location.

Room Quality8.9

Generally positive feedback on room comfort and design.

Amenities8.9

Good mentions of the rooftop and hot tub, but some negative feedback about noise.

Value for Money8.4

Some reviews mentioned higher prices relative to offerings.

Food and Beverage9.0

Positive remarks on breakfast and food quality.

Overall Experience9.4

Overall stay was frequently described as excellent.

Marjorie

Solo Traveller · Aug 2026

Nice stay but staff was not understanding with this situation.

Liked:Location and comfortable rooms.

Disliked:I am extremely disappointed with my stay. During my visit, a small glass soap dispenser accidentally broke while I was taking a bath. The bottle had been placed on the edge of the bathtub, and as I reached for a towel, it was accidentally brushed off and shattered. This was clearly an accident, not negligence. The hotel immediately attempted to charge me 850 MXN for the broken dispenser. I reviewed the agreement I signed, and it did not clearly state that guests would be charged this amount for accidental damage. When I asked to see the specific policy or waiver authorizing this charge, the staff could not provide it. What made the situation even more concerning was that an employee privately approached me and suggested that if I paid him half of the amount directly, he would replace the bottle himself and speak to the manager. That interaction made me feel extremely uncomfortable and raised serious concerns about the hotel’s professionalism and integrity. Accidents happen in hotels, and many reputable properties understand the difference between intentional damage and an honest mistake. Instead of handling the situation with understanding, I felt pressured, taken advantage of, and treated unfairly. The room itself was fine, but the way management handled this incident completely overshadowed my experience. I cannot recommend staying here based on how guests are treated when an accidental situation occurs. I hope management reviews its policies and focuses on customer service rather than penalizing guests for genuine accidents.

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Fernando

Couple · Jul 2026

Liked:Great location and amazing friendly staff Berenice was amazing she makes you fell like home :)

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Jatinder

Solo Traveller · Jul 2026

Would stay again!

Liked:This boutique hotel stay completely exceeded my expectation. The location is in a popular area making it easy to walk to lovely cafes, restaurants and bars. The room was spotless and fresh, it is clear the housekeeping team takes great pride in their work. The hosts and team were kind, polite, and always ready to help.

Disliked:N/A

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Jaylin

Solo Traveller · Jul 2026

Liked:Breakfast was great and the staff was so friendly.

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Location

How to Find Us

416 Campeche Hipodromo Condesa, Cuauhtémoc

Mexico City · mx

+52 56 3957 0170

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.