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citizenM Menlo Park

Menlo Park · US

citizenM Menlo Park

8.9
Excellent165 reviews
  1. Hotel Collection
  2. /Hotels in Menlo Park
  3. /citizenM Menlo Park
WiFi availableFree WiFiParkingFree ParkingPrivate parkingRestaurant

Check-in / Check-out

From 02:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Menlo Park, US

Modern Amenities

With air-conditioned rooms, flat-screen TVs, and free WiFi, the hotel offers a comfortable stay for guests.

Convenient Location

Situated just 13 km from the Shoreline Amphitheatre and with easy access to San Jose Convention Center, the hotel is perfect for travelers attending events.

Delicious Dining Options

Guests can enjoy buffet and continental breakfast options daily at the on-site restaurant and bar.

Book your stay at citizenM Menlo Park today for a luxurious and convenient experience.

Loading rooms and rates...

Location

How to Find Us

2 Meta Way

Menlo Park · US

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

When booking 10 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property does not accommodate bachelor(ette) or similar parties. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.9

Excellent

165 reviews

Highlights

  • +Clean hotel
  • +Friendly staff
  • +Good value

Could Improve

  • –Small rooms
  • –Limited food choices
  • –Missing amenities
Cleanliness9.1

Consistently noted as clean in multiple reviews.

Service9.6

Staff described as kind and friendly, contributing positively to the experience.

Location9.1

While convenient, some comments about distance from restaurants.

Room Quality8.1

Rooms described as small and lacking basic amenities such as coffee.

Amenities9.1

Generally good amenities, although some food prices noted as high.

Value for Money9.1

Good value mentioned, but some complaints about missing standard items.

Food and Beverage8.1

Limited food options and high prices mentioned.

Overall Experience9.1

Overall satisfaction reflected with some criticisms on specifics.

Aline

Solo Traveller · Aug 2026

7

Good but not great. Other than the staff, who were terrific.

Liked:Great wifi (which I expected). Comfortable bed. Comfortable desk and chair to work in. The staff were serious about asking what I liked and didn't like when I checked out in the morning. I appreciated that.
Disliked:The floor of the shower was slippery and there was no mat to mitigate the chance of falling. The lighting was great in terms of visibility, but I either had to turn everything off (total blackness) and crawl to a couple of lights to turn them back on or have too much light for sleeping. They provided two bottles of water, but the caps were so stiff I couldn't open them and there was no cup for me to get water from the tap. I chose to have breakfast ($22) and it wasn't worth it.

via Nuitee

Antonietta

Couple · Aug 2026

6

Not worth the money. Rooms tiny and can’t even fit luggage

Liked:Location despite of busy road. Lobby area.
Disliked:The room was a hole in the wall . No coffee or hot water in the room. I had to pay $6 for a watery coffee because they only offer free coffee within a certain time range.

via Nuitee

Pamela

Couple · Aug 2026

7

Modern dorm room accommodation.

Liked:Helpful staff, comfortable bed
Disliked:No refrigerator, very small room

via Nuitee

Melissa

Family With Children · Aug 2026

1

Poor value, small and cramped with poor design, unfriendly and unhelpful staff

Liked:Games in the lobby
Disliked:Extremely small rooms for the price. Toilet and shower are in a tight glass box in the central part of the room. The bed is bordered on three sides by walls, so the person sleeping near the window has to climb over their partner. Supposedly tech-forward, but the iPads didn't work in one of our rooms (and for many other patrons as judged by how many asked the humans in the lobby to schedule housekeeping because their tablets didn't work). We were dissatisfied and wanted to cancel the rest of our stay, but were required to stay for one of the three nights we booked. But they charged us for 50% of the total cost. We booked more spacious rooms at the Westin for the same nightly rate. The service at the Westin was of higher quality. I will never book citizenM again.

via Nuitee

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