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Best Western Plus Riviera

Menlo Park, United States

Best Western Plus Riviera

7.5
Very Good238 reviews

15 El Camino Real

15 El Camino Real

  1. Hotels
  2. /Hotels in Menlo Park
  3. /Best Western Plus Riviera
WiFi availableFree WiFiParkingFree ParkingSwimming poolOutdoor pool

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Menlo Park, United States

Walkability

Walk Score® by Redfin
84
Walk
97
Bike

Convenient Location near Stanford University and Medical Center

Comfortable Rooms with Modern Amenities

Enjoy a stay in our rooms featuring Cable TV, a small refrigerator, microwave, and coffee-making facilities. Stay connected with free Wi-Fi in all rooms.

Fitness Center and Nearby Attractions

Take advantage of our on-site fitness center at Riviera Best Western Plus. Explore the nearby Stanford Shopping Center and various dining options just a short drive away.

Ready to experience comfort and convenience near Stanford University? Book your stay at Best Western Plus Riviera today!

Loading rooms and rates...

Location

How to Find Us

15 El Camino Real

Menlo Park, United States

+1 650-321-8772

The Neighbourhood

What’s Nearby

Parks
  • El Palo Alto Park1.9 kilometersA narrow, creekside park surrounding its namesake towering sequoia tree and boasting a trail.
  • Burgess Park2.2 kilometersA recreation area featuring a pool, skateboard park, athletic fields, and a family-friendly gym.
  • Nealon Park1.4 kilometersThis park features tennis courts, a softball field, a dog-friendly area, a playground, and a picnic area with tables.
Dining
  • Menlo Tavern1.4 kilometersThis restaurant serves American comfort food all day in a warm space with dark-wood floors and leather banquettes.
  • Cafe Borrone1.8 kilometersA European-style cafe offering organic and locally sourced fare, coffee, tea, beer, and wine.
  • RH Rooftop Restaurant at RH Palo Alto512 metersThis restaurant, set in an airy space with a fountain and chandeliers, offers American eats, beer, wine, and cocktails.
  • True Food Kitchen534 metersA relaxed, eco-chic chain serving health-conscious fare, including vegan options and cocktails.
Markets & shops
  • Stanford Shopping Center641 metersAn open-air, garden-lined mall featuring high-end department stores, boutiques, specialty shops, and eateries.

Straight-line distance from the hotel. Each place opens in Google Maps.

FAQs

Common Questions

Check-in is from 03:00 PM and check-out is by 11:00 AM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers swimming pool, fitness center for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available throughout the hotel.

Yes, the hotel has an on-site restaurant for guests.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons
CO₂ Avoided Annually
~271,000
Equivalent Mature Trees Per Year
15 Central Parks
Of Mature Trees Equivalent

Sustainability at Best Western Plus Riviera

LowHigh
Local grid: Low carbon

The electricity grid in this region, not a rating of the hotel.

No specific sustainability information is publicly available for this property. [Note: Practices reported but not independently verified.]

The hotel is 100% smoke-free
The hotel offers complimentary full breakfast
The hotel has an outdoor pool
The hotel has an on-site fitness center
The hotel offers free in-room wireless internet access
The hotel offers free parking

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

7.5

Very Good

238 reviews

Highlights

  • +Friendly and helpful staff
  • +Great central location (near Caltrain/Stanford/shops)
  • +Comfortable beds
  • +Rooms often clean/spotless
  • +Easy check-in/check-out and accommodating staff

Could Improve

  • –Noise from nearby road/rail and upstairs neighbors
  • –Bathroom design issues (fixed shower head, no floor drain)
  • –Limited/repetitive or low-quality breakfast
  • –Wi‑Fi connectivity problems
  • –Pool availability issues and fridge not cooling well
  • –Inconsistent housekeeping (missing towels/soap) and occasional unfriendly front desk
Cleanliness7.8

Many guests described rooms as very clean or spotless, though a few reviews reported dirty bathroom/ floors and inconsistent housekeeping (e.g., missing soap/towels).

Service8.8

Multiple reports of friendly, helpful and attentive staff (urgent help for a family, helpful evening staff); some front-desk complaints exist but overall service is a clear strength.

Location8.2

Consistently praised for central location (near Caltrain, Stanford Shopping Center, stadium) though proximity to busy roads/rail causes notable noise for some guests.

Room Quality7.0

Beds frequently described as comfortable and rooms generally clean; several guests noted problematic bathroom design (fixed shower head, no floor drain), noisy upstairs neighbors, and fridge issues.

Amenities6.2

Basic in-room amenities (fridge, microwave) present but with issues (fridge not keeping food cold); pool was unavailable for some; Wi‑Fi problems reported.

Value for Money7.0

Mixed: some guests find it a cheap, acceptable option for saving money; others criticize price-performance and call it overpriced or poor value.

Food and Beverage6.0

Breakfast is available but described as limited/repetitive and sometimes low on items or low quality; a few guests specifically called it 'lousy'.

Overall Experience9.0

Overall impressions skew positive due to helpful staff, cleanliness in many rooms and excellent location; noise, breakfast and some facility issues temper the experience for some guests.

Kristaq

Extended Group · Sep 2026

10

Excellent stay

Liked:Great service and location
Disliked:Location

jing

Solo Traveller · Sep 2026

10

good

Liked:good
Disliked:good

George

Family With Children · Aug 2026

9
Liked:The beds were very comfortable and provided a good night’s sleep. The staff was also very friendly, helpful, and attentive throughout our stay, always willing to assist whenever we needed anything.
Disliked:The main drawback was the bathroom design. The fixed shower head was quite uncomfortable and impractical to use. In addition, there was no floor drain in the area around the shower and washbasin, so any water that splashed onto the floor had nowhere to drain, which was rather inconvenient.

Ye

Solo Traveller · Aug 2026

5
Disliked:Too noisy till 12:30 late-night

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