Menaggio · IT

Grand Hotel Victoria concept & spa, by R Collection Hotels

Name: Grand Hotel Victoria concept & spa, by R Collection Hotels
Address: Via Benedetto Castelli 9/13, Menaggio, 22017
Rating: 9.6

9.6

Exceptional290 reviews

WiFi availableFree WiFiParkingFree ParkingValet parkingPrivate parking

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Menaggio, IT

Stunning Lake Como Views

Luxurious Amenities

Experience the elegance of Art-Nouveau design and lush gardens at Grand Hotel Victoria. Enjoy the large swimming pool, free WiFi, and comfortable rooms with air conditioning. Indulge in regional and international cuisine at the à la carte restaurant with a panoramic terrace. Take advantage of modern conference facilities and special rates at the nearby golf course.

Convenient Location

Overlooking Lake Como and close to Menaggio's pedestrian centre, the hotel offers breathtaking views of Bellagio and Varenna. Whether for leisure or business, Grand Hotel Victoria promises a memorable stay.

Book your stay now to elevate your Lake Como experience at Grand Hotel Victoria!

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Location

How to Find Us

Via Benedetto Castelli 9/13

Menaggio · IT

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

From April 1, 2014, the front desk will be open 24 hours a day. A deposit may be required at the property.

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Menaggio · IT

Grand Hotel Victoria concept & spa, by R Collection Hotels

9.6

Exceptional290 reviews

WiFi availableFree WiFiParkingFree ParkingValet parkingPrivate parking

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Menaggio, IT

Stunning Lake Como Views

Luxurious Amenities

Convenient Location

Book your stay now to elevate your Lake Como experience at Grand Hotel Victoria!

Loading rooms and rates...

Guest Reviews

What Guests Say

9.6

Exceptional

290 reviews

Highlights

+Modern, remodeled high-tech rooms
+Exceptional and attentive staff (manager Lorena mentioned)
+Excellent breakfast
+Beach club and good facilities
+Clean and well-maintained property
+Great location

Could Improve

–Higher price / expensive
–Limited closet/storage space in some rooms
–Bathroom lighting control could be improved
–Evening meal less memorable; at least one poor off-site restaurant recommendation

Cleanliness9.7

Reviews specifically praise cleanliness and honesty of housekeeping (found and returned money); overall described as a new, well-maintained property.

Service10.0

Exceptional service cited repeatedly (friendly, polite staff; manager Lorena named; staff remembered guests and resolved requests instantly).

Location9.9

Multiple mentions of good location and facilities; beach club and easy access to amenities highlighted.

Room Quality9.7

Rooms described as modern, remodeled and high-tech; minor negatives noted (limited closet/storage space, bathroom lighting control could be improved).

Amenities9.7

Amenities such as the beach club and hotel facilities received strong positive comments; overall well-equipped property.

Value for Money8.8

Several guests note the hotel is expensive and very upscale; recommended despite higher price, so value scores slightly lower than other categories.

Food and Beverage9.0

Breakfast consistently praised as excellent; evening meal less memorable and one poor local restaurant recommendation noted, yielding a generally positive but mixed F&B impression.

Overall Experience10.0

Overall sentiment is highly positive — guests call the stay lovely/unforgettable and state they will return; strong recommendations across reviews.

Eric

Couple · Sep 2026

Our time at the Grand Hotel Victoria Concept & Spa was flawless and the staff were phenomenal.

Liked:The breakfast was an all-inclusive, buffet-style layout with a gorgeous backdrop and very aesthetically pleasing organization. Things were clearly labeled, the food was of the highest quality, and the staff moved to help expeditiously. The room was beautiful with up-to-date technology, a spacious layout, and all the amenities one would need and then some. The shower system is surprisingly the most standout feature with a overhead waterfall system that provided more of a mist which felt extremely refreshing. The room was always made and looked even better than the pictures. The hotel itself is beautiful-- great color scheme, fine luxury accents everywhere, unbelievable amenities; it truly holds up to the 5-star-lusso classification. Of course, it is on the water and has its own private entrance and exits. Now the most stand-out portion of my entire experience there: the staff. I notified them of my plans to propose ahead of time and requested to be discreet about it to keep it a surprise. Not only did the staff accommodate, they treated us like royalty including upgrades, gifts, and spa access. They'd arrange transport (transport is very difficult depending on time of year and road closures in that area), always checked in with me to see if there was anything else they could do, were extremely responsive, and they truly elevated the entire experience to another level.

Disliked:My only regret is that I only had a few days to spend in the Lake Como area and at the Grand Hotel Victoria Concept and Spa. I will be sure to have an extended stay the next time I am there, which will definitely be in the near future.

via Nuitee

Domenica

Couple · Sep 2026

Outstanding!!

Liked:Loved this hotel its top level customer service, location, restaurant, bar, music, atmosphere, comfort, concerige .. can’t say enough about the excellent hospitality and experience!

Disliked:Nothing

via Nuitee

Saleem

Couple · Sep 2026

Charming Hotel, excellent location, awesome ambiance especially in the evenings. Quality of service beyond expectation.

Liked:The location was amazing. The layout, gardens, spa, restaurants everything was outstanding.

Disliked:Rooms could be a bit bigger, AC cooler, room rate high.

via Nuitee

WeiqunC

Family · Aug 2026

Grand Hotel Victoria richly deserves every bit of its two Michelin Keys.

Liked:Reborn in 2021, the 2-Michelin-Key Grand Hotel Victoria Concept & Spa is a premier lakefront retreat featuring 81 luxury rooms and suites, along with an expansive 1,200 m² spa facility. Our stay here was truly exceptional. From the moment we pulled up, the valet team welcomed us warmly, what a privilege not to have to worry about parking in Menaggio on a busy summer day! At check-in, we were graciously offered a choice of prosecco, wine, or water. The reception team was extremely warm, hospitable, and knowledgeable; after a smooth check-in, they gave us a detailed tour of the property, including the beautiful pool area. Upon learning we were celebrating our anniversary, they surprised us with a lovely cake in our room, where a bottle of prosecco and fresh fruit were already waiting for us. We thoroughly enjoyed the magnificent spa: complete with a hydromassage pool, saunas, and hot/cold foot reflexology area. One of us booked a massage, and the feedback was superb. Dining at the lakefront restaurant was equally romantic, with exquisite presentation and fantastic flavors. As guests who prefer a firm mattress, we found the bed to be absolute perfection, guaranteeing a deep, high-quality sleep. The thoughtful touch on our departure day truly set them apart: after checking out to explore Varenna, we returned at 4:00 PM and were immediately greeted with ice-cold mineral water, an absolute life-saver in the summer heat! The team even placed two fresh canned waters in our car for the drive home. Overall, the service is impeccable, warm, and defined by an extraordinary attention to detail. Grand Hotel Victoria richly deserves every bit of its two Michelin Keys.

via tripadvisor

Location

How to Find Us

Via Benedetto Castelli 9/13

Menaggio · IT

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.