Homewood Suites Memphis Germantown

There were multiple complaints about cleanliness issues, including dirty rooms and visible mold.

Most staff were friendly and helpful, although there were reports of a rude staff member during check-in.

Many reviewers praised the location as great and convenient.

Mixed feedback on room quality; some rooms are clean and spacious, while others had issues such as musty smells.

Amenities were noted but with issues such as cold breakfast and limited offerings due to construction.

Some guests felt it was a good value for location while others were disappointed given room conditions.

Breakfast options were limited and not satisfactory according to some reviews.

Overall experiences varied greatly; some guests loved the stay while others had significant complaints.