Name: Sites Hotel
Address: Carrera 45 No. 5 - 15, Medellín, 000105
Telephone: +57 604 6050006
Rating: 8.8

Sites Hotel, Medellín | Member Rates | Dyme

WiFi availableFree WiFiParkingFree ParkingPrivate parkingAccessible parking

Check-in / Check-out

From 03:00 PM · Until 01:00 PM

Classification

5-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Medellín, co

Modern Building with Terrace

The hotel, Sites, boasts a modern building with a terrace featuring a hot tub and BBQ facilities, offering a perfect spot to relax and unwind.

Comfortable and Well-Equipped Rooms

The bright rooms at Sites are elegantly furnished with modern amenities, including plasma TVs and self-catering facilities. The seating areas with sofa beds provide extra comfort, and daily cleaning service ensures a pleasant stay.

Convenient Location and Accessible Facilities

Situated in a quiet residential area, Sites provides easy access to the city's main attractions. With a fitness centre on-site and proximity to Poblado metro station, guests can explore Medellin with ease.

Book now to experience the perfect blend of comfort and convenience at Sites in Medellin.

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

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Guest Reviews

What Guests Say

8.8

Excellent

1,398 reviews

Highlights

+Friendly staff
+Clean rooms
+Great location
+Comfortable beds

Could Improve

–Pool not suitable for swimming
–Small fitness center
–Breakfast quality inconsistent

Cleanliness8.5

Most reviews emphasize clean rooms and friendly staff, but one review pointed out issues with bathroom drainage.

Service9.3

Numerous positive comments about staff friendliness and efficiency, indicating high service standards.

Location9.3

Several guests highlighted the perfect location for first-time travelers with easy access to amenities.

Room Quality8.7

General consensus about spacious and comfortable rooms, although some mentioned specific shortcomings.

Amenities8.6

Amenities generally praised, though some guests noted limitations such as a small fitness center.

Value for Money8.7

Fairly good value mentioned by guests, though some perceived discrepancies based on the star rating.

Food and Beverage8.3

Breakfast variety noted positively; however, some complaints about quality and variety.

Overall Experience9.1

Overall guest reactions are largely positive, with high satisfaction aside from a few specific complaints.

Sharon

Solo Traveller · Aug 2026

Great location, nice staff but some details made it a 'just ok' stay

Liked:Helpful and accommodating staff at the reception and at the restaurant. Good location for us, near to some restaurants and the éxito supermarket nearby.

Disliked:The room is very dark and needs extra lighting. We booked a two-bedroom room, but Wi-Fi didn't work in either bedroom because they are at the far end of the hotel and the signal doesn't reach. Maintenance and reception told us that's just how it is. For Wi-Fi, we (all) had to sit in the living room. We had a room right under the restaurant, and the dragging of chairs started at 5 a.m. and ends at 10 p.m. We were wide awake at 5 a.m every morning 😐

via Nuitee

Lucy

Couple · Jul 2026

We did not stay at Sites Hotel due to the bad odor. We informed the receptionist immediately.

Liked:Nothing. The room wreaked of raw sewage. The hotel was undergoing major renovations. There were construction workers doing some construction work on and around the Lobby counter near the receptionist area and where the customers enter.

Disliked:Upon arrival at Sites Hotel around 1:00 pm, we noticed there was some active construction and renovations in progress. We were told that the room would be ready at 3:00 pm, which we expected. My card was then requested and charged. We checked our luggage for them to hold, called for a Ride Share, and left to get lunch. Upon our return, we were checked in and given a room keycard. Immediately when we opened the room door, there was an extreme smell of sewage. We looked around, opened the sliding door for fresh air, then closed it. We left the room immediately, went to the upper level to watch the Final FIFA soccer match on tv. There were other families and staff present watching the soccer match also. Once we returned to the room, the odor was still as pungent. I began coughing, then we proceeded to the Lobby front desk. There were two families in front of us. The receptionist was listening to the first family complaining loudly of the same unbearable sewage odor. Next, the second family had the same complaint and they left the hotel with their luggage also. Once the receptionist heard our complaint, she was hesitant to offer any refund. She requested my card again in order to charge for one night. I refused and requested a refund. She called her manager and insisted I had to pay and to give her my card. I refused because I had already initially given her my card and got a printed receipt. I asked to speak to the manager, but then she stated that she would refund the entire amount for the two night stay that we booked. We got our luggage from the room, confirmed a Ride Share to our previous hotel. The Sites charge was pending on July 24, 2026. The Sites charge posted on July 25, 2026 for a two night stay. We never stayed at Sites nor disturbed anything in the room as stated to the receptionist.

via Nuitee

Gibson

Family With Children · Jun 2026

Loved my stay staff friendly and always willing to help hotel and surroundings always clean

Liked:The breakfast was great when it was located inside because it didn't get cold fast and you never had to worry about bugs bothering you or your food. In the new location upstairs on the 12th floor the view is spectacular but your food got very cold quickly and there flying bugs you had to contend with along with the outdoor elements like rain and wind. No cover is provided. There is however, a cover for the pool that is located on the top floor before you reach the restaurant.

Disliked:The restaurant they stated in a information sheet that was placed under the door stated it would be worth it. In my opinion the view is fantastic but the food not up to par. First there was no English translation as to what is being offered on the menu and no one to translate in English for what you were saying and asking for. I also did not like how the big classic hamburger with fries was removed from the menu and replaced with 3 little miniatures sliders with no french fries for a price that was too much. French fries should be a must on a menu because it is loved by most people worldwide. I and my family preferred the first classic hamburger that was on the old menu. Because of the new menu not being in English and the omitting of the big hamburger I ended up using Rappi and other carriers to deliver food to the hotel for us to eat. I was not happy with the menu and the relocation to the top roof would be better and nice if it were enclosed because when we were there we couldn't be seated anywhere near the window so to speak because it was wet and rain was coming in to wet you. Therefore, you couldn't take pictures of the magnificent view and that was disappointing.

via Nuitee

Carlos

Solo Traveller · May 2026

Liked:Design, ample space, confortable, location, staff, food

Disliked:Lights not enough for working, in the rooms and coworking. Also few electric outlets

via Nuitee

Location

How to Find Us

Carrera 45 No. 5 - 15

Medellín · co

+57 604 6050006

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 01:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note that breakfast is not included for any additional children under 12 years old which has a surcharge. If guests are traveling with a child the property may require to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.8

Excellent

1,398 reviews

Highlights

+Friendly staff
+Clean rooms
+Great location
+Comfortable beds

Could Improve

–Pool not suitable for swimming
–Small fitness center
–Breakfast quality inconsistent

Cleanliness8.5

Most reviews emphasize clean rooms and friendly staff, but one review pointed out issues with bathroom drainage.

Service9.3

Numerous positive comments about staff friendliness and efficiency, indicating high service standards.

Location9.3

Several guests highlighted the perfect location for first-time travelers with easy access to amenities.

Room Quality8.7

General consensus about spacious and comfortable rooms, although some mentioned specific shortcomings.

Amenities8.6

Amenities generally praised, though some guests noted limitations such as a small fitness center.

Value for Money8.7

Fairly good value mentioned by guests, though some perceived discrepancies based on the star rating.

Food and Beverage8.3

Breakfast variety noted positively; however, some complaints about quality and variety.

Overall Experience9.1

Overall guest reactions are largely positive, with high satisfaction aside from a few specific complaints.

Sharon

Solo Traveller · Aug 2026

Great location, nice staff but some details made it a 'just ok' stay

Liked:Helpful and accommodating staff at the reception and at the restaurant. Good location for us, near to some restaurants and the éxito supermarket nearby.

via Nuitee

Lucy

Couple · Jul 2026

We did not stay at Sites Hotel due to the bad odor. We informed the receptionist immediately.

via Nuitee

Gibson

Family With Children · Jun 2026

Loved my stay staff friendly and always willing to help hotel and surroundings always clean

via Nuitee

Carlos

Solo Traveller · May 2026

Liked:Design, ample space, confortable, location, staff, food

Disliked:Lights not enough for working, in the rooms and coworking. Also few electric outlets

via Nuitee