Name: Medellin Marriott Hotel
Address: Calle 1a Sur #43a-83, Medellín, 050001
Telephone: +57 604 4443636
Rating: 8.4

Medellin Marriott Hotel, Medellín | Member Rates | Dyme

WiFi availableFree WiFiParkingFree ParkingPrivate parkingAccessible parking

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Medellín, co

Luxurious Accommodation with Spectacular Views

Top-notch Amenities: Enjoy free bikes, private parking, an outdoor pool, and a fitness center during your stay. The hotel also offers evening entertainment, room service, and a garden terrace for relaxation.

Gourmet Dining Options: Indulge in a variety of culinary delights at the on-site restaurant, serving Japanese, Sushi, and local cuisine. Special dietary requests can be accommodated, including vegetarian, dairy-free, and vegan options.

Convenience and Comfort: Air-conditioned rooms feature modern amenities such as a coffee machine, fridge, and flat-screen TV. With a 24-hour front desk catering to your needs and practical guidance in English and Spanish, your stay is guaranteed to be stress-free and enjoyable.

Book now for an unforgettable experience at Medellin Marriott Hotel.

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

8.4

Excellent

194 reviews

Highlights

+Friendly staff
+Good location

Could Improve

–Inappropriate situation in lounge
–Room smaller than expected

Cleanliness8.2

General sentiment was good, but there were specific incidents that highlighted concerns regarding the restroom in the executive lounge.

Service9.2

The staff was consistently friendly, professional, and accommodating, with special mentions of staff members going above and beyond.

Location9.2

The hotel is well-located with many restaurants and shops within walking distance.

Room Quality7.7

Some reviews mentioned the room sizes were smaller than expected for a five-star hotel.

Amenities8.7

The hotel offers good amenities, including an M Club Lounge with unexpected dining options.

Value for Money7.7

Not entirely perceived as a five-star experience, indicating potential concerns regarding value.

Food and Beverage8.2

While the restaurant options were generally good, there were suggestions for more variety at breakfast.

Overall Experience8.7

Despite some issues, many guests enjoyed their stay and mentioned positive experiences overall.

Ricardo

Couple · Apr 2026

Good

Liked:Breakfast was good! Hotel clean and OK!

Disliked:I expected much higher standards for the price paid compared to other hotels in the area. The price was almost double, and Marriott is unfortunately not a lot more that the other hotels.

via Nuitee

Darsh1110

Business · Apr 2026

Terrible customer service for Gold member

Liked:Terrible customer service. I needed a conference room for an important meeting. I went to the hotel desk the night before to book a conference room. They never got back to me and when I called they said, come in and it will be no problem. But when I arrived, they didn’t have the room ready, charged me an outrageous price to use the room and didn’t seem to care at all. Front desk was understaffed. You can much better places for less money in Medellin.

via tripadvisor

G5591TCgregb

Couples · Mar 2026

Mediocre Medellín Marriott

Liked:Just a mediocre hotel that isn’t really worthy of the Marriott brand. The hotel hallways are dark, towels are thin and scratchy, and the lobby is uninspired. Whatever you do, avoid eating here. The hotel food is ridiculously overpriced. Crepes and Waffles is a nine minute walk away and Alambique is an excellent restaurant at about a 15 minute walk. My wife is a titanium member and she would rate this hotel at about the 25th percentile for Marriott

via tripadvisor

Zigett

Couples · Mar 2026

Nice location but poor service levels

Liked:The hotel is well located in the leafy El Poblado neighbourhood. It's about a 20min walk to the metro station and 15mins to the Parque de El Poblado where a lot of tours start and finish. After some debate with the reception staff, we were given a complimentary upgrade to a 4th floor room with direct access to the pool from our terrace. We had Elite status but the receptionist insisted there were no upgrade rooms available until we showed her on the booking system...then miraculously a room became available! Our upgraded room came with an average size bath and shower, and showed some signs of wear and tear. It also lacked modern conveniences (e.g. USB sockets, soft close toilet lids). It could have been cleaner too, especially the drawers. And the bath drain plug was faulty so water continually drained from the bath. The small pool opened between 9am-10pm. We never saw anyone use it but it was fine for a quick dip. The gym on the 3rd floor was large and airy with a good selection of equipment. The 11th floor Executive Lounge served food and drinks between 5:30-7:30pm. It essentially consisted of various salads plus one hot dish. There was no beer one night as the hotel had apparently run out, but wine was readily available. However, only two drinks were allowed per person after which you were charged (spirits were also available but chargeable from the outset). On the plus side, service in the lounge was friendly and helpful. Breakfast was served in the main restaurant on the 1st floor and was an adequate buffet spread with egg station...no complaints here. Housekeeping was generally poor. We had only been allocated one robe and pair of slippers. We raised multiple requests for a second set, but nothing ever turned up. Worse still, they left us with only one small towel one day after refreshing our room and took away the hair dryer (sharing it with other rooms?). When it came to check-out, we discovered that the they had charged us for the full stay upfront even though we were categorically informed at check-in that our card would only be used for holding purposes. We later found out that it's common practice for Colombian hotels to charge upfront. Not a major issue, we were just annoyed that they did not inform us correctly as we had planned to use a different card for the final payment. The duty manager was totally indifferent when we explained this. Unsurprisngly, they also failed to post our Bonvoy points following our stay (which Marriott customer service quickly sorted out). Overall, we were left quite disappointed with our stay. The hotel and especially the levels of service were below expectations.

via tripadvisor

Location

How to Find Us

Calle 1a Sur #43a-83

Medellín · co

+57 604 4443636

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

As per Colombia's tax laws Foreign visitors and Colombian citizens currently living outside Colombia are tax-exempt (19% VAT) when receive a PIP3, PIP5, PIP6, PIP10, TP7, TP11 stamp or TP12 visa upon entry to the country. Exemption only applies to room package rates (accommodations plus service). Permit must be shown upon arrival. This tax is not automatically calculated in the total cost of the reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.4

Excellent

194 reviews

Highlights

+Friendly staff
+Good location

Could Improve

–Inappropriate situation in lounge
–Room smaller than expected

Cleanliness8.2

General sentiment was good, but there were specific incidents that highlighted concerns regarding the restroom in the executive lounge.

Service9.2

The staff was consistently friendly, professional, and accommodating, with special mentions of staff members going above and beyond.

Location9.2

The hotel is well-located with many restaurants and shops within walking distance.

Room Quality7.7

Some reviews mentioned the room sizes were smaller than expected for a five-star hotel.

Amenities8.7

The hotel offers good amenities, including an M Club Lounge with unexpected dining options.

Value for Money7.7

Not entirely perceived as a five-star experience, indicating potential concerns regarding value.

Food and Beverage8.2

While the restaurant options were generally good, there were suggestions for more variety at breakfast.

Overall Experience8.7

Despite some issues, many guests enjoyed their stay and mentioned positive experiences overall.

Ricardo

Couple · Apr 2026

Good

Liked:Breakfast was good! Hotel clean and OK!

Disliked:I expected much higher standards for the price paid compared to other hotels in the area. The price was almost double, and Marriott is unfortunately not a lot more that the other hotels.

via Nuitee

Darsh1110

Business · Apr 2026

Terrible customer service for Gold member

via tripadvisor

G5591TCgregb

Couples · Mar 2026

Mediocre Medellín Marriott

via tripadvisor

Zigett

Couples · Mar 2026

Nice location but poor service levels

via tripadvisor