Name: Hotel Zelva Negra
Address: 10-38 Carrera 43B, Medellín, 050021
Rating: 8

Hotel Zelva Negra, Medellín | Member Rates | Dyme

WiFi availableFree WiFiRestaurantSwimming poolIndoor poolPlunge pool

Check-in / Check-out

From 03:00 PM · Until 01:00 PM

Classification

4-Star Hotel

Amenities

WiFi available, Free WiFi, Non-smoking rooms, Air conditioning, Swimming pool, 24-hour front desk

Location

Medellín, co

Luxurious Accommodation

Hotel Zelva Negra, nestled in the heart of El Poblado, offers 4-star luxury just steps away from El Poblado Park and Lleras Park. The air-conditioned rooms with free WiFi and private bathrooms ensure a comfortable stay for guests.

Dining and Relaxation

Indulge in delectable American dishes at the on-site restaurant or unwind with a refreshing cocktail at the bar. Wake up to an enticing American breakfast served daily. For relaxation, guests can take advantage of the indoor swimming pool.

Convenient Amenities

Each room at Hotel Zelva Negra is thoughtfully equipped with modern amenities like a flat-screen TV, safety deposit box, and cozy bedding. Some rooms even offer balconies with city views. The multilingual staff at the reception are always ready to assist, ensuring a pleasant stay for every guest.

Book your stay at Hotel Zelva Negra for a luxurious and convenient experience in Medellín!

Accommodations

Rooms & Suites

Check-in

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Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.0

Excellent

1,325 reviews

Highlights

+Great location
+Friendly staff
+Spacious rooms

Could Improve

–Small toilet
–Noise issues
–Cleanliness concerns

Cleanliness7.6

Mixed sentiments; some cleanliness issues mentioned such as black mold and stains.

Service9.1

General positivity towards staff service; particularly friendly and professional.

Location9.1

Excellent location with good access to attractions and safety.

Room Quality7.5

Some feedback on room design shortcomings; small toilet and layout issues.

Amenities7.6

Mixed feedback; while amenities like the pool were appreciated, there were complaints on the lack of a dining table and poor soundproofing.

Value for Money8.0

Generally viewed as good value, but some issues affect perception.

Food and Beverage7.1

Concerns about the quality and presentation of breakfast.

Overall Experience8.1

Overall positive experience despite the mentioned shortcomings.

Jack

Couple · Aug 2026

Don’t stay at this hotel. For the money you will pay, and the service you receive in return, you are better off staying

Liked:Relatively comfortable bed and large fridge. TV in room was also big and allowed us to stream online shows.

Disliked:I want to make it clear that as someone from the UK who speaks limited Spanish, I completely understand that I do not expect staff in a hotel in Colombia to all speak to me in English, what I cannot tolerate however is that most staff at this hotel made us feel deliberately belittled for not speaking fluent Spanish. As an example, each morning at breakfast, the staff member serving us would make absolutely no effort to try and communicate with us other than speaking very quickly in Spanish and staring at us for a response, then looking puzzled when my limited Spanish did not do the job. There was no menu to point at as breakfast is clearly ordered by choosing an option verbally a bit like on a plane. The breakfast is also not a buffet so we were unable to get up and just get this ourselves. Again, I’m not expecting staff to miraculously learn a language, but when working in the hospitality sector at a hotel we were paying good money to stay in, I do not expect to be scoffed at and to have no assistance whatsoever. We had this same experience 5 mornings in a row at breakfast. I used translator apps on my phone, used little Spanish I had and even pointed at other tables food, each time I was met with the same reaction, to be responded to in fast paced Spanish and then stared at again. It was uncomfortable. Aside from this specific issue, the other issues we encountered were as follows: our room was not cleaned for 2 days in a row. We were even without toilet roll and had to approach staff who gave us some. When the room was cleaned, the cleaning staff knocked on the door at around 5-6pm. This being a time when many are in their rooms before heading out for dinner. When staff knocked on the door and asked if we wanted the room cleaned, despite the fact we were trying to get ready to leave for dinner, we opted to vacate the room and sit downstairs for 20 minutes just so we could atleast have a clean room to return to.

via Nuitee

Karen Lorena

Couple · Jul 2026

The hotel is overrated, poorly maintained, noisy, and lacking privacy, soundproofing, and adequate facilities, making th

Liked:Location is okay but people in the surrounding area aren’t safe for a women travelling solo.

Disliked:The property is overrated because of its location, but the facilities are nothing special. The rooms have no soundproof windows—you can hear absolutely everything, even someone sneezing in a room on the same floor. There are street vendors on both sides of the property, which negatively affects the sense of safety. The rooftop is very disappointing, and the pool is extremely small. Inside the room, the bathroom has no exhaust fan or ventilation system. The bathroom design also offers no privacy at all—the shower is fully exposed, so anyone sharing the room can see you while you’re showering. If you’re travelling with a family member or a friend, it’s incredibly uncomfortable. Several bathroom tiles had already fallen off inside the shower, which reflects poor maintenance. Overall, the hotel is very noisy. You constantly hear people, traffic, and motorcycles. It’s unacceptable that a hotel charging these rates doesn’t even provide proper soundproofing. Overall, it was a very disappointing experience.

via Nuitee

Tomas

Solo Traveller · Jul 2026

Liked:Thanks for such a nice stay

via Nuitee

Choi

Solo Traveller · Jun 2026

Liked:Nice room and view

Disliked:I couldn't find front door and sign clearly

via Nuitee

Location

How to Find Us

10-38 Carrera 43B

Medellín · co

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 01:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Children are allowed only with their parents or legal guardiansThis property does not accommodate bachelor(ette) or similar parties. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.0

Excellent

1,325 reviews

Highlights

+Great location
+Friendly staff
+Spacious rooms

Could Improve

–Small toilet
–Noise issues
–Cleanliness concerns

Cleanliness7.6

Mixed sentiments; some cleanliness issues mentioned such as black mold and stains.

Service9.1

General positivity towards staff service; particularly friendly and professional.

Location9.1

Excellent location with good access to attractions and safety.

Room Quality7.5

Some feedback on room design shortcomings; small toilet and layout issues.

Amenities7.6

Mixed feedback; while amenities like the pool were appreciated, there were complaints on the lack of a dining table and poor soundproofing.

Value for Money8.0

Generally viewed as good value, but some issues affect perception.

Food and Beverage7.1

Concerns about the quality and presentation of breakfast.

Overall Experience8.1

Overall positive experience despite the mentioned shortcomings.

Jack

Couple · Aug 2026

Don’t stay at this hotel. For the money you will pay, and the service you receive in return, you are better off staying

Liked:Relatively comfortable bed and large fridge. TV in room was also big and allowed us to stream online shows.

via Nuitee

Karen Lorena

Couple · Jul 2026

The hotel is overrated, poorly maintained, noisy, and lacking privacy, soundproofing, and adequate facilities, making th

Liked:Location is okay but people in the surrounding area aren’t safe for a women travelling solo.

via Nuitee

Tomas

Solo Traveller · Jul 2026

Liked:Thanks for such a nice stay

via Nuitee

Choi

Solo Traveller · Jun 2026

Liked:Nice room and view

Disliked:I couldn't find front door and sign clearly

via Nuitee