Hotel Laureles Plaza

Rooms generally described as clean and well kept; a few reports of bathroom items not being replenished and occasional housekeeping noise from staff/terrace.

Consistently praised staff — 'muy amable', 'great personnel', excellent front desk (Richard); one notable negative report of an unfriendly receptionist/ID incident.

Multiple comments highlight a perfect, safe and very convenient location near restaurants, malls and nightlife; some noise issues from nearby terrace and delivery activity at night.

Mixed room quality: several guests mention rooms and bathrooms are small, one report of a broken bed and a non-working bathroom extractor, though some rooms are described as new and comfortable.

Positive notes on jacuzzi, air conditioning and basic amenities; breakfast and common facilities well regarded; occasional missing bathroom supplies reported.

Mixed perceptions of value: early check-in appreciated, but complaints about misleading room photos and unexpected charges for in-room drinks/minibar reduce perceived value.

Breakfast repeatedly described as good or delicious and food praised by some; a few guests found the breakfast limited or not to their taste.

Overall mixed experience: many guests report excellent staff, location and cleanliness leading to positive stays, while small rooms, noise, and isolated service or room issues lowered some guests' overall satisfaction.