Mazatlán · mx
The Palms Resort of Mazatlan
8.7
Excellent1,690 reviews
Mazatlán · mx
Check-in / Check-out
From 03:00 PM · Until 12:00 PM
Classification
4-Star Hotel
Amenities
Health or beauty spa nearby, Offsite parking discounted rates available, Parking, Non-smoking rooms, Air conditioning, Swimming pool
Location
Mazatlán, mx
Beachfront Paradise with Ocean Views
Luxurious Rooms with Spectacular Views
Indulge in comfort and style in our air-conditioned rooms, each equipped with a cable TV, coffee maker, and safe. Choose between a balcony overlooking the serene ocean or the bustling city.
Convenient Amenities and Prime Location
Relax by the outdoor pool with breathtaking ocean views, stay connected with free WiFi, and explore the area with ease using our car hire services. Located in the vibrant Golden Zone, The Palms Resort is just minutes away from El Cid Marina and the city centre.
Experience the perfect blend of relaxation and convenience at The Palms Resort of Mazatlan. Book your stay now for an unforgettable beachfront getaway.
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Location
Policies
Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.
Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.
All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.
Please note that for reservations including 6 rooms or more, special conditions may apply, the hotel will contact you directly. A deposit may be required at the property.
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Accommodations
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Guest Reviews
Excellent
1,690 reviews
Highlights
Could Improve
Noted issues with water on floors and presence of pests in some rooms.
Guests appreciated friendly and helpful staff, though there were complaints regarding check-in assistance.
Excellent views and access to the beach, though parking was inconvenient.
Room amenities were generally comfortable, with some complaints about air conditioning.
The pool area and view received positive feedback, but some desired more all-inclusive options.
Overall considered reasonable for the offerings, despite some issues.
The quality of food at the restaurant was poor, with limited service hours.
Positive experiences overall despite some noted concerns.
marco
Solo Traveller · Jun 2026
via Nuitee
Gage
Solo Traveller · May 2026
In a Word: Ah-h-h-h-h.
via Nuitee
Varela
Family With Children · May 2026
I will be coming back soon
via Nuitee
Karla
Solo Traveller · May 2026
via Nuitee
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