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The Palms Resort of Mazatlan

Mazatlán, Mexico

The Palms Resort of Mazatlan

8.7
Excellent1,867 reviews

Avenida Camaron Sabalo, 696. Zona Dorada

Avenida Camaron Sabalo, 696. Zona Dorada

  1. Hotels
  2. /Hotels in Mazatlán
  3. /The Palms Resort of Mazatlan
WiFi availableFree WiFiParkingFree ParkingValet parkingPrivate parking

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Mazatlán, Mexico

Beachfront Paradise with Ocean Views

Luxurious Rooms with Spectacular Views

Indulge in comfort and style in our air-conditioned rooms, each equipped with a cable TV, coffee maker, and safe. Choose between a balcony overlooking the serene ocean or the bustling city.

Convenient Amenities and Prime Location

Relax by the outdoor pool with breathtaking ocean views, stay connected with free WiFi, and explore the area with ease using our car hire services. Located in the vibrant Golden Zone, The Palms Resort is just minutes away from El Cid Marina and the city centre.

Experience the perfect blend of relaxation and convenience at The Palms Resort of Mazatlan. Book your stay now for an unforgettable beachfront getaway.

Loading rooms and rates...

Location

How to Find Us

Avenida Camaron Sabalo, 696. Zona Dorada

Mazatlán, Mexico

+52 669 913 2222

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Please note that for reservations including 6 rooms or more, special conditions may apply, the hotel will contact you directly. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.7

Excellent

1,867 reviews

Highlights

  • +Friendly staff
  • +Great location
  • +Nice pool area
  • +Comfortable rooms

Could Improve

  • –Parking inconveniences
  • –Issues with cleanliness
  • –Poor food quality
Cleanliness8.3

Noted issues with water on floors and presence of pests in some rooms.

Service9.2

Guests appreciated friendly and helpful staff, though there were complaints regarding check-in assistance.

Location9.3

Excellent views and access to the beach, though parking was inconvenient.

Room Quality8.7

Room amenities were generally comfortable, with some complaints about air conditioning.

Amenities8.8

The pool area and view received positive feedback, but some desired more all-inclusive options.

Value for Money8.7

Overall considered reasonable for the offerings, despite some issues.

Food and Beverage7.8

The quality of food at the restaurant was poor, with limited service hours.

Overall Experience8.9

Positive experiences overall despite some noted concerns.

Scott

Family With Children · Oct 2026

8

Good value

Liked:Dry nice and clean and great location with full service restaurant there and bar.
Disliked:Beds are very stiff and hard

Martinez

Extended Group · Sep 2026

10

happy, pleased and will recommend this hotel to anyone that is traveling with family or friends.

Liked:The swimming pool was amazing, the staff very friendly and helpful. The food from the restaurant was delicious. My spouse and myself are very pleased with this hotel. Thank you
Disliked:Everything was great

Glenda

Couple · Sep 2026

10
Liked:The pool was great and the view of the ocean
Disliked:All good loved it

Edson

Solo Traveller · Sep 2026

10

Excellent Stay!

Liked:Beautiful hotel, clean, safe. Nice for a family vacation

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