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Pueblo Bonito Mazatlan - All Inclusive

Mazatlán, Mexico

Pueblo Bonito Mazatlan - All Inclusive

0

Camaron Sabalo 2121, Fracc. Sabalo Country, Mazatlán, SIN, 82110

Camaron Sabalo 2121, Fracc. Sabalo Country, Mazatlán, SIN, 82110

  1. Hotels
  2. /Hotels in Mazatlán
  3. /Pueblo Bonito Mazatlan - All Inclusive
Free WiFiFree self parkingFree valet parkingConference spaceConcierge serviceElevator

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Elevator, Supervised childcare/activities, ATM/banking, Gift shops or newsstand, Shopping on site, Conference space

Location

Mazatlán, Mexico

Luxurious Amenities

Dive into one of the 2 outdoor swimming pools or unwind in the sauna. Enjoy the convenience of complimentary Wi-Fi, concierge services, and a free area shuttle.

All-Inclusive Dining

Indulge in Italian cuisine at Angelos Gourmet Restaurant or savor a drink at one of the multiple bars. Start your day with a delicious buffet breakfast included in your rate.

Convenient Location

With conference space, a meeting room, and a roundtrip airport shuttle, this property is perfect for events. Explore nearby attractions easily with the free shuttle service.

To book your stay at Pueblo Bonito Mazatlan - All Inclusive and experience luxury in Mazatlán, visit our website now!

Loading rooms and rates...

Location

How to Find Us

Camaron Sabalo 2121, Fracc. Sabalo Country, Mazatlán, SIN, 82110

Mazatlán, Mexico

52-669-989 8900

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.6

Excellent

223 reviews

Highlights

  • +Friendly and attentive staff
  • +Great food and beverage options
  • +Beautiful location

Could Improve

  • –Inconvenient gym access
  • –Comfort of mattresses
  • –No ATM on site
Cleanliness8.3

Some reviews praised cleanliness, but a few mentioned issues with outdated facilities.

Service9.8

Staff received consistently high praise, described as kind and attentive.

Location9.3

The beach access and overall location were well-received.

Room Quality8.3

Rooms are modern and newly renovated, but there were complaints about mattress comfort.

Amenities9.3

Pool area and activities were appreciated, though gym access was noted as a concern.

Value for Money8.3

Some guests felt the cost was high relative to all-inclusive quotes, affecting perceived value.

Food and Beverage9.3

Food quality was frequently mentioned as excellent, with multiple positive references.

Overall Experience9.3

Most reviews concluded with an overall positive sentiment about the stay.

241bobbieh

Couples · Apr 2026

10

its perfect

Liked:We had an amazing time as usual. this is my absolute favorite destination and we love the staff so much. Patty the front desk manager goes above and beyond to make our stay absolutely perfect.

viviennes391

Friends Getaway · Apr 2026

10

Lovely place, amazing staff, great experience!

Liked:This was my 4th stay at Pueblo Bonito Mazatlan, I keep coming back for a reason! The resort is lovely, rooms are clean and spacious, lobby and outside areas are well maintained, food is great, and the staff are second to none! So accommodating, friendly and welcoming! Special shout outs to: Pedro, Enrique, Gonzalo, Isai, Gilberto, Guadeloupe, Geouani, Freddi, Aaron, Sofia, Oscar, Juan, Alberto, Antonio, Jesus, Alejandro, Guillermo, Melani, Aerlie, and so many others - sorry if I missed you!! We have recommended this place to many people and will definitely return again!

pacifichenderson

Friends Getaway · Apr 2026

10

Wonderful resort!

Liked:Great location! Right on the beach. Outside of busy beaches downtown

chicomon

Couples · Mar 2026

6

Not as described. Beware.

Liked:The website for Pueblo Bonito Mazatlan does not correctly describe the resort. There are not 5 restaurants. There are physically 3 restaurants. The buffet, Paloma becomes-Pescados - Asian Fusion for dinner. There is a picture of what Pescados used to look like on the website along with a menu. Both are not a true representation of what Pescados is now. The food is barely edible in our opinion. One dish I did try had a 225 peso upcharge for shrimp! The picture of Cilantro’s is not what the restaurant Cilantro’s looks like at the PB Mazatlan. The menu is also not correct. Angelo’s has been a staple in Mazatlan for a number of years and was very nice to dine in. The room had a coffee maker but no coffee. If you wanted coffee for the machine it was 30 pesos. No bottled water in the room. You had to ask for bottled water at the bar. No refrigerator in the room and you could not rent one from the resort. There are 2 pools but no swim up bars . The bar near each pool is stand alone. There is only a very small lounge in Cilantro’s. 4 small round tables. The tv in this area is the only tv other than in your room. No theme nights as no buffet for dinner. No entertainment. No turn down service. Shuttle service to PB Emerald Bay is not available between 1:30-4:30. Rules vary depending on who you are talking to. The staff are wonderful and the resort itself is very nice. Unfortunately there is only one set of elevators so if your room is at the other end of the resort you either have to walk down stairs to the ground floor and than walk across the grounds to the restaurants or walk approximately 800 steps to take the elevator. We have been to many hotels in Mazatlan and this one was very disappointing. We will not be coming back to this resort.

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