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Hotel Cheribourg, an Ascend Collection Hotel

Magog-Orford · CA

Hotel Cheribourg, an Ascend Collection Hotel

7.7
Very Good2,266 reviews
  1. Hotel Collection
  2. /Hotels in Magog-Orford
  3. /Hotel Cheribourg, an Ascend Collection Hotel
WiFi availableFree WiFiParkingFree ParkingRestaurantSwimming pool

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Magog-Orford, CA

Luxurious Amenities

Indulge in the indoor and outdoor pools, jacuzzi, sauna, and a variety of sports courts. Children can have a blast in the indoor playroom with inflatable games and more.

Gourmet Dining

Savor regional cuisine at the on-site Sommets Restaurant. Don't miss the chance to explore the culinary delights during your stay.

Prime Location

Conveniently situated just a mile from Mont-Orford National Park, with easy access to skiing, golfing, and lake cruises. Experience the best of the outdoors right at your doorstep.

Book your stay at HÎtel Chéribourg now to enjoy all these fantastic amenities and more!

Loading rooms and rates...

Location

How to Find Us

2603 Chemin du Parc

Magog-Orford · CA

+1 819-843-3308

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Please note the property only accepts small dogs in designated pet-friendly rooms. Guests must sign a pet waiver and pay an additional fee of CAD 30. A deposit may be required at the property.

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Guest Reviews

What Guests Say

7.7

Very Good

2,266 reviews

Highlights

  • +Friendly staff
  • +Great family activities

Could Improve

  • –Cleanliness issues
  • –Breakfast quality
Cleanliness7.0

Mixed reviews regarding room cleanliness. One review indicated some rooms were not very clean.

Service8.4

General sentiment indicates friendly and courteous staff, but there was one mention of a lack of tact.

Location8.4

Positive sentiment about the location near nature and attractions.

Room Quality7.5

Rooms are spacious and well-designed, with some suggestions for improvement.

Amenities8.0

Facilities like pools and play areas are appreciated, although some areas could use refreshing.

Value for Money8.0

Good value for families in terms of amenities and activities.

Food and Beverage6.5

Some complaints regarding the quality of breakfast and food service.

Overall Experience8.0

Overall stay was enjoyable with noted areas for improvement.

Monika

Couple · Oct 2026

7
Liked:Nice location
Disliked:Bathroom door didn't lock, small was little strange, fridge clean but stinky. There's lots lights in sauna in the evening time? At least we couldn't find light switch

via Nuitee

SARL

Couple · Oct 2026

9

Un agréable moment

Liked:Excellent
Disliked:Correct

via Nuitee

Jerome

Couple · Sep 2026

2
Disliked:Value for money - $334.00 a night for a rundown facility I would expect to pay no more than $200.00 for it

via Nuitee

Diehl Dorsainvil

Couple · Sep 2026

1

An Extremely Disappointing Experience

Liked:It was in a great area
Disliked:⭐ An Extremely Disappointing Experience Unfortunately, our stay was a terrible experience. From the moment we entered the room, there was a strong musty, mold-like smell. We went to the front desk to ask for help, but we were simply told that there was nothing they could do. The only thing they could have offered us was an air freshener — and they had run out of those as well. Beyond the smell, the cleanliness of the room was seriously lacking. Both the bedroom and bathroom were extremely dusty, to the point where we tried to avoid touching the surfaces as much as possible. But the worst part, by far, was the bathroom. Every time we took a shower, an extremely strong sewage smell filled the room. The bathroom fan did not work, and even opening the window made absolutely no difference. The smell was honestly disgusting and made showering incredibly unpleasant. What made the situation even more disappointing was the complete lack of a proper solution after we reported the issue. When a guest reports a mold-like smell in the room and an intense sewage odor coming from the bathroom, you would expect the problem to at least be taken seriously and some effort made to resolve it. The only positive thing I can say is that the exterior of the hotel is cute and gives a nice first impression. Unfortunately, our room looked and felt nothing like what was advertised in the photos on the hotel’s website. Without exaggeration, this was the worst hotel room we have ever stayed in. The overall experience was extremely disappointing, and based on our stay, we would not recommend this hotel.

via Nuitee

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