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Sukantara Cascade Resort and Spa

Mae Rim · TH

Sukantara Cascade Resort and Spa

8.7
Excellent316 reviews
  1. Hotel Collection
  2. /Hotels in Mae Rim
  3. /Sukantara Cascade Resort and Spa
WiFi availableFree WiFiParkingFree ParkingPrivate parkingAccessible parking

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Mae Rim, TH

Tranquil Oasis Amidst Nature

Serene Accommodations: Experience comfort in air-conditioned cottages with balconies offering scenic views.

Relaxation and Recreation: Unwind at the spa, take a refreshing dip in the pool, or plan your adventures at the tour desk.

Culinary Delights: Indulge in a variety of traditional and international dishes at the on-site restaurant.

Escape to Sukantara Cascade Resort and Spa for a rejuvenating retreat amidst lush surroundings. Book now for an unforgettable experience!

Loading rooms and rates...

Location

How to Find Us

12/2 M.8, T.Maeram, Chiangmai

Mae Rim · TH

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.7

Excellent

316 reviews

Highlights

  • +Beautiful, secluded location next to waterfalls and nature
  • +Very friendly, attentive and helpful staff
  • +Peaceful, private atmosphere
  • +Good restaurant/very tasty food
  • +Nice pool and highly-regarded massage/facilities
  • +Breathtaking setting and great for relaxation

Could Improve

  • –Cleanliness issues: stained linens and occasional insects/lizard in rooms
  • –Rooms are somewhat dark and lighting is weak
  • –Traffic noise in some rooms
  • –Not good value for money / considered expensive
  • –Not elderly-friendly facilities (low toilet caused an accident)
  • –Remote location requires a private car
Cleanliness6.0

Mixed-to-negative mentions: stained pillowcases left unchanged, insect/lizard sightings due to bathroom floor openings; cleanliness issues were raised by multiple guests.

Service10.0

Consistently praised: staff described as very friendly, attentive, helpful and personal in service; staff quickly handled room change requests.

Location10.0

Highly praised: beautiful, secluded setting next to waterfalls and nature; quiet and private — frequently cited as a highlight.

Room Quality7.8

Mixed: rooms are nice and peaceful but several issues noted — dark/low lighting, some traffic noise in certain rooms, bathroom floor openings, and an elderly-unfriendly low toilet.

Amenities10.0

Very positive: enjoyable pool, praised massage and facilities; guests highlighted relaxing amenities and nature-focused offerings.

Value for Money6.3

Negative comments on price: multiple guests felt the price-quality ratio was poor and the hotel was a bit expensive for what was offered.

Food and Beverage10.0

Positive: restaurant food described as very tasty and a highlight by several guests.

Overall Experience9.5

Generally excellent overall: many guests called the stay idyllic, peaceful and breathtaking despite some issues (cleanliness, price, accessibility for elderly).

Suriyon

Solo Traveller · Sep 2026

10
Liked:Very scenic location.
Disliked:The property is quite old.

via Nuitee

YIFAN

Extended Group · Aug 2026

5

the location and style is nice, but the facilities need to be better maintained

Liked:the place is sit in the middle of the nature, the rooms blend well with the forest, it is serene and secluded
Disliked:the room is very old and not well maintained, the villa we rented had leaks, it rains outside and inside.

via Nuitee

Isidro

Couple · Aug 2026

9
Liked:Perfect getaway near the city.

via Nuitee

Cherine

Extended Group · Aug 2026

8

nice place with hospitable staff. Better if it can be more elderly friendly

Liked:Near nature and waterfall
Disliked:Cleanliness - the pillow cases were stained and unchanged from the previous occupants . Elderly friendliness - the toilet bowl is too low for elderly. May be good to have a handle next to the toilet bowl. My father fell when he went to the toilet at midnight. As a result, he asked to move out for precaution. We booked another hotel via. Booking.com but our request for a refund of the 1 remaining night at sukantara cannot be honored. The fall was unfortunate. It would be a nice gesture if the hotel could consider our waiver as the accident was beyond our control .

via Nuitee

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