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Fair House Villas & Spa, Koh Samui

Mae Nam · TH

Fair House Villas & Spa, Koh Samui

8.8
Excellent1,480 reviews
  1. Hotel Collection
  2. /Hotels in Mae Nam
  3. /Fair House Villas & Spa, Koh Samui
WiFi availableFree WiFiParkingFree ParkingRestaurantSwimming pool

Check-in / Check-out

From 02:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Mae Nam, TH

Luxurious Accommodation

Indulge in spacious rooms with classic wooden furnishings and stunning floor-to-ceiling windows offering natural light and ocean views. Each room comes equipped with a cable TV and minibar for your comfort.

Relaxation and Wellness

Unwind at the Pandanus Spa with rejuvenating massage therapies or enjoy a workout with panoramic ocean views at the on-site fitness centre. Perfect for a tranquil and refreshing escape.

Culinary Delights

Savor the best of Thai and European cuisine at the resort's restaurant, and don't miss the special barbecue dinner featuring fresh seafood every night. A treat for your taste buds awaits at Fair House Villas & Spa.

Experience tropical paradise at Fair House Villas & Spa, Koh Samui. Book now for an unforgettable stay!

Loading rooms and rates...

Location

How to Find Us

39 Moo 1, Tambon Maenam, Koh Samui (Surathani)

Mae Nam · TH

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Please note that the name of the credit card holder must be the same as the guest's name and credit card must be presented to the property upon check-in. Please note that the property does not accept bookings made with debit cards or bookings made on the behalf of someone else. Please note that different policies and additional supplements may apply for guests booking 8 rooms or more. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.8

Excellent

1,480 reviews

Highlights

  • +Very friendly and helpful staff (excellent buggy service)
  • +Spacious villas and excellent ocean/view suites
  • +Beachfront location, pool area and relaxing, green setting
  • +Happy hour and memorable on-site features (Buddha statue)
  • +Peaceful, good for a relaxing holiday

Could Improve

  • –Serious cleanliness issues reported (stained sheets, mould, sewage smell, dirty bathrooms)
  • –Breakfast limited in choices and artificial juices
  • –Beach water quality and rocky seabed in places
  • –Some rooms dated; AC not cold enough and noise between connected villas
  • –Remote location requiring transport; open-air restaurant can be uncomfortably hot
Cleanliness5.5

Multiple reviews cite serious cleanliness problems (stained sheets, mould, sewage smell, dirty bath) that caused at least one guest to check out early and escalate for a refund; cleanliness is a clear negative.

Service10.0

Service and staff friendliness are repeatedly praised (helpful, attentive staff, excellent buggy service, specific staff mentioned for care), though there was an isolated complaint about handling of a refund; overall service sentiment is strongly positive.

Location9.5

Prime beachfront and peaceful/relaxing setting praised, but some note remoteness (steep hills, need for motorbike/transport) and that the beach water/sea bed can be poor (dark water, stones).

Room Quality9.0

Many guests praise spacious villas and excellent ocean-view suites, but there are reports of dated rooms, AC not cooling well, noise between connected villas and isolated instances of stained linens and mould.

Amenities10.0

Amenities like pool area, buggy service, happy hour and scenic green grounds are highlighted positively; community engagement (training near restaurant) and memorable features (Buddha statue) add value.

Value for Money8.6

Mixed sentiment: some guests feel service, cleanliness and facilities justify the stay, while at least one guest felt the price did not match the level of service/cleanliness; overall slightly above target.

Food and Beverage8.4

Food receives mixed notes: some report very good breakfast and food, others mention limited breakfast choices, overly artificial juices, and open-air dining that can be uncomfortably hot.

Overall Experience9.4

Overall impressions are largely positive (friendly staff, lovely beachfront, relaxing atmosphere, great views), but serious cleanliness lapses and some operational issues tempered some guests' experiences.

Luke

Couple · May 2026

1

We left for another hotel due to the cleanliness

Liked:We were in the property for all of a few hours.
Disliked:We stayed at this hotel for four nights in Koh Samui. It is advertised as a 5-star property, which, in our view, it certainly is not. The price of the rooms far outweighs the level of service and cleanliness provided. We arrived late (around midnight) and were taken to our room by buggy, which is necessary given how steep the walk is. Upon arrival, issues became apparent almost immediately. My partner used the shower, which had a strong raw sewage smell. While we understand this can occasionally happen in warmer climates, running the water did not resolve it, in fact the smell worsened. At the same time, I turned down the bed to find stained sheets, a dead mosquito, and hair present. We contacted reception, who said they would come to inspect. While waiting, we noticed further problems: mould on the ceiling above the bed, damp patches on the walls, used wax pots, and a dirty bath. Reception informed us that nothing could be done immediately that night but they could change us to a spare room tonight and then we look again in the morning. At that point, we had completely lost confidence in the hotel and decided to leave. Reception pushed us to return the next day. The following day, the hotel offered us an upgraded villa. While we appreciate the gesture, we had already checked out and did not feel comfortable returning. More importantly, we do not believe a higher category room should be maintained to a better standard than a standard room. We therefore requested a refund. The hotel agreed to this in writing. However, it has now been over a month, and despite multiple follow-ups, including requests via Booking.com, we have received no response. We have since had to escalate the matter through our credit card provider.

via Nuitee

Mr Mark N

Couple · May 2026

8

Had a brilliant week and the staff were super friendly

Liked:Quiet location on the beach - accommodation was up very steep hills but buggy service was excellent
Disliked:Restaurant and bar was open air and was very hot and humid. Ceiling fans would be a good idea

via Nuitee

Victoria

Extended Group · Apr 2026

7

Great friendly staff

Liked:Very friendly
Disliked:No aircon rooms to eat breakfast or dinner

via Nuitee

Serdar

Solo Traveller · Apr 2026

5

Insomnia from 90s

Liked:The hotel was providing some training or courses to the young guys near the restaurant which is a good example of serving the local community. The Buddha statue is unforgettable.
Disliked:Outdated hotel from 90s. The photos are misleading. The hotel beach has dark water and many stones or rocks on the sea bed that are hurting your feet. I came to this hotel from another hotel on Chaweng beach and felt a big disappointment.

via Nuitee

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