Kingsgate Hotel Durrat

Multiple guests complained about poor cleanliness (soiled linens, general room cleanliness, issues with sheets); a few individual housekeeping staff were praised but overall cleanliness is reported as subpar.

Consistently praised staff and named employees (e.g., MD Rokib, MD Shariful Islam, Mohammad R., Yazeed, Shakir, Saif, Munna, Abdulaziz) for helpfulness, proactivity and housekeeping — service is a strong point.

Very close to Masjid al-Nabawi (reports of ~5–15 minute walk, close to gates) — location repeatedly highlighted as a primary positive.

Frequent comments that rooms are congested/small, extra beds crammed into rooms and occasional AC problems; some positive mentions of room attendants but room size/comfort is a weakness.

Parking is available and appreciated but sometimes limited; bar/restaurant options are limited (e.g., few choices beyond Indonesian food); some maintenance/renovation needs reported.

Several guests noted an excellent or acceptable price relative to location; some felt breakfast not included detracted from perceived value.

Multiple complaints about poor, repetitive breakfast and limited restaurant choices; food offering considered weak for international guests.

Overall stay is positive due to exceptional location and attentive staff, but diminished by cramped rooms, cleanliness issues and limited F&B options.