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Kingsgate Hotel Durrat

Al Madinah · SA

Kingsgate Hotel Durrat

7
Very Good6,527 reviews
  1. Hotel Collection
  2. /Hotels in Al Madinah
  3. /Kingsgate Hotel Durrat
WiFi availableFree WiFiRestaurantLaundryBusiness centerNon-smoking rooms

Check-in / Check-out

From 04:00 PM · Until 12:00 PM

Classification

1-Star Hotel

Amenities

WiFi available, Free WiFi, Non-smoking rooms, Air conditioning, 24-hour front desk, Restaurant

Location

Al Madinah, SA

Luxurious Accommodation

Experience a stay like no other at Durrat Al Eiman Hotel - فندق درة الايمان, just a stone's throw away from the Prophet's Mosque. The vibrant rooms with wooden decor offer modern amenities such as a flat-screen TV, safety deposit box, and mini bar for your comfort.

Convenient Services

Indulge in the convenience of on-site dining and take advantage of laundry, dry cleaning, and room service facilities during your stay. With free parking available and a 24-hour front desk, your needs are catered to promptly.

Ideal Location

Situated a short distance from Prince Mohammed Bin Abdul Aziz International Airport, our hotel ensures easy access for travelers. Book your stay now and immerse yourself in comfort and luxury at Durrat Al Eiman Hotel - فندق درة الايمان.

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Location

How to Find Us

Al Madinah Al Munawwarah 42311 - 2451, Unit No 7079, 7077 Abu Dujanah Al Ansari- Badaah Dist

Al Madinah · SA

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Please note non refundable policy will apply on bookings over 5 rooms and will be charged full amount of the booking any time after the booking is made. Guests coming from the UK will be required to submit a copy of the credit card bearing the same guest name and passport copy to the property at the time of booking. During Ramadan all bookings including breakfast will have full Suhur buffet instead. There will be no other breakfast served after sunrise, but non-fasting guests are welcome to explore the room services menu. Parking is subject to availability upon arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

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Guest Reviews

What Guests Say

7.0

Very Good

6,527 reviews

Highlights

  • +Extremely close to Masjid al-Nabawi (5–15 min walk)
  • +Many staff singled out as helpful and proactive (multiple named employees)
  • +Affordable pricing noted by several guests
  • +Parking available and staff accommodated vehicle parking

Could Improve

  • –Rooms are congested/small; extra beds often crammed into rooms
  • –Cleanliness issues reported (sheets, general room hygiene)
  • –Breakfast poor and repetitive; limited restaurant menu choices
  • –Parking can be limited at times; some maintenance/AC problems
Cleanliness5.0

Multiple guests complained about poor cleanliness (soiled linens, general room cleanliness, issues with sheets); a few individual housekeeping staff were praised but overall cleanliness is reported as subpar.

Service9.3

Consistently praised staff and named employees (e.g., MD Rokib, MD Shariful Islam, Mohammad R., Yazeed, Shakir, Saif, Munna, Abdulaziz) for helpfulness, proactivity and housekeeping — service is a strong point.

Location9.7

Very close to Masjid al-Nabawi (reports of ~5–15 minute walk, close to gates) — location repeatedly highlighted as a primary positive.

Room Quality5.5

Frequent comments that rooms are congested/small, extra beds crammed into rooms and occasional AC problems; some positive mentions of room attendants but room size/comfort is a weakness.

Amenities6.0

Parking is available and appreciated but sometimes limited; bar/restaurant options are limited (e.g., few choices beyond Indonesian food); some maintenance/renovation needs reported.

Value for Money7.5

Several guests noted an excellent or acceptable price relative to location; some felt breakfast not included detracted from perceived value.

Food and Beverage4.5

Multiple complaints about poor, repetitive breakfast and limited restaurant choices; food offering considered weak for international guests.

Overall Experience8.5

Overall stay is positive due to exceptional location and attentive staff, but diminished by cramped rooms, cleanliness issues and limited F&B options.

Mömin ögli kanali

Solo Traveller · Oct 2026

7
Liked:All good and also thanks house keeping staffs Rezaul selim and Muddasir
Disliked:Wifi speed very slowly

via Nuitee

Mujtaba

Family With Children · Oct 2026

9

Nice experience

Liked:Overall experience was good. Junaid and Shakeel were assigned to my floor and they were really helpful during my stay for cleaning and facilities

via Nuitee

Giuma

Solo Traveller · Oct 2026

1

My money was taken by the management; I booked the room twice—once through Booking and Agoda

Liked:Nothing
Disliked:I have received an email form the hotel saying that your booking was cancelled and your need to book it again. My money was taken by the management; I booked the room twice—once through Booking and once through Agoda.

via Nuitee

Mubarak

Family With Children · Oct 2026

6

Value for money

Liked:The room service staff were exceptional especially MD Joniaidul and MD Shakil

via Nuitee

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