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City Luxury with City Views in Ville Haute

Luxembourg · LU

City Luxury with City Views in Ville Haute

7.8
Very Good37 reviews
  1. Hotel Collection
  2. /Hotels in Luxembourg
  3. /City Luxury with City Views in Ville Haute
WiFi availableFree WiFiParkingFree ParkingHeatingLift / Elevator

Check-in / Check-out

From 03:00 PM · Until 10:00 AM

Classification

4-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Free Parking, Heating, Lift / Elevator

Location

Luxembourg, LU

Luxurious Sustainable Living

Sustainable Living: Embrace eco-friendly travel at City Luxury with City Views in Ville Haute ID174, promoting sustainability and a connection with nature.

Modern Amenities: Enjoy the convenience of a fully equipped kitchen, washing machine, and multiple bathrooms in the spacious 2-bedroom apartment.

Convenient Location: Located just 2 km from Luxembourg Train Station and a stone's throw away from the city centre, indulge in luxury with ease.

Book now to experience a blend of luxury and sustainability at City Luxury with City Views in Ville Haute ID174.

Loading rooms and rates...

Location

How to Find Us

Boulevard Joseph II 37

Luxembourg · LU

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 10:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Any evidence of smoking or damage to the property caused by smoking will incur a charge of EUR 500; Quiet hours are between 22:00:00 and 08:00:00.This property does not accommodate bachelor(ette) or similar parties. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

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Guest Reviews

What Guests Say

7.8

Very Good

37 reviews

Highlights

  • +Excellent location
  • +Spacious and clean apartment
  • +Helpful operational videos

Could Improve

  • –Poor cleanliness
  • –Lack of basic supplies
  • –Heating issues
  • –Unsuitable furniture
Cleanliness5.6

The cleanliness was described as poor, with several comments about the lack of basic cleaning items and cleanliness issues.

Service8.0

The host's lack of presence and response time were noted, but there were operational videos provided that improved the experience.

Location9.6

The location was frequently praised as excellent, being central and close to key areas.

Room Quality7.5

The room was spacious but had functionality issues like heating and unsuitable furniture.

Amenities7.5

The apartment had many amenities but also had some missing items that negatively impacted the experience.

Value for Money7.5

With some costs viewed as excessive, especially for extra towels, the value perception was mixed.

Food and Beverage8.4

Not specifically mentioned in the reviews, but no complaints noted.

Overall Experience8.3

Overall positive experience despite several issues, leading to consideration of returning.

Shirley

Family With Children · Oct 2025

8

Overall, we were pleased with the apartment, and would consider renting it again.

Liked:The location was excellent! It was spacious and clean. The operational videos were very helpful.
Disliked:There were no staples: laundry detergent, extra toilet paper, paper towels, kitchen towels, trash can liners, etc. Everything had to be purchased. The heating didn't work, even after the maintenance personnel supposedly fixed it. Bedroom 1 was set for 17 degrees, but it registered 23 or 24. Thankfully, with the window open, it was comfortable. The living room furniture was not suitable (too low) for an older person.

via Nuitee

Dylan

Extended Group · Jan 2025

6

Spacious apartment with technical and mgmt flaws

Liked:The apartment itself was modern, clean, and generally okay, but the experience was overshadowed by several issues with its electrical fittings, faults, and the management agency’s inability to assist remotely
Disliked:First, the entry code box for the main building didn’t work. The agency’s advice was to “blow on the device or wipe it warm”—not very helpful when arriving from freezing cold weather. Upon departure, the elevators didn’t work with the code either, and instead, the key tag was required. However, the checkout instructions required me to leave the keys upstairs, making it a frustrating challenge to get to the garage. Inside the apartment, the heating was disappointing, with room temperatures ranging between 18-21°C despite being set to maximum. This made the apartment feel cold and uncomfortable, particularly in winter. Additionally, a ventilation fan ran non-stop in one bedroom and one bathroom, creating significant noise and disrupting sleep. It couldn’t be turned off using the electric panel, and the agency was unable to assist remotely. Adding to the frustration, on both nights of my stay, the blinds suddenly went up by themselves. On the final night, they stopped functioning entirely, and it was impossible to lower them, compromising privacy and comfort. Before check-in, there was also an issue with payment. Although Booking.com stated that no prepayment was required, the agency contacted me via phone and WhatsApp two weeks prior, claiming the credit card information on Booking.com was incorrect. They sent a payment link and pressured me to pay in advance. The credit card information was fine, but I voluntarily paid via Booking.com to calm the situation. This felt unprofessional and contrary to the booking terms. Finally, the agency offered a late checkout option and allowed me to book it, but later canceled due to “staff limitations.” This was poorly handled and frustrating. While the apartment itself had potential, the low temperatures, malfunctioning blinds, nonstop ventilation noise, and unhelpful management significantly impacted the experience. I hope improvements are made to enhance the stay for future guests.

via Nuitee

Ramiro

Family With Children · Oct 2024

8

Huge apartment and great location in luxembourg

Liked:Just at 2 steps from the nearest tranv stop and an a very beautiful park. Size of rooms and apartment.
Disliked:The apartment is very big and you can find a few places where is not clean at all.

via Nuitee

Carla

Family With Children · Oct 2024

8
Liked:Nice main bedroom and integrated living room/ kitchen
Disliked:The second bedroom was a service room, and it looked like one. I would improve the painting, shower decoration, etc, otherwise it is not a "luxury stay for the people staying in the second bedroom

via Nuitee

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