Name: Hotel Des Balances
Address: Weinmarkt, Lucerne, LU, 6004, Lucerne, 6004
Telephone: +41 41 418 28 28
Rating: 9.4

Free WiFiSelf parking (surcharge)Conference spaceConcierge service24-hour business centerElevator

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Elevator, Conference space, Hiking/biking trails nearby, Breakfast available (surcharge), Safe-deposit box at front desk, Multilingual staff

Location

Lucerne, CH

Luxurious Dining Experience

Enjoy French cuisine at Restaurant Balances, a restaurant where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Modern Amenities

Hotel Des Balances offers a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event? The hotel has 1970 square feet of space consisting of conference space and meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and self-parking is available onsite.

Central Location

With a stay at Hotel Des Balances, you'll be centrally located in Lucerne, within a 5-minute walk of Chapel Bridge and Lucerne Town Hall. Book now to enjoy the elegant rooms with beautiful views!

Accommodations

Rooms & Suites

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Guests

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Guest Reviews

What Guests Say

9.4

Exceptional

130 reviews

Highlights

+Great hotel
+Excellent service
+Wonderful location
+Comfortable rooms
+Delicious food

Could Improve

–Small rooms
–Inconsistent bathroom facilities
–Lousy shower pressure

Cleanliness9.3

Clean and well-maintained, but there were issues mentioned.

Service9.7

Staff are friendly and attentive, providing excellent service.

Location10.0

Perfect location in the old city with beautiful views.

Room Quality8.8

Rooms were comfortable but some were reported to be small.

Amenities9.2

Standard amenities for a hotel of this tier.

Value for Money8.8

Mixed perceptions on value, with some complaints noted.

Food and Beverage9.7

Excellent restaurant with gourmet meals and great views.

Overall Experience9.8

Overall a delightful stay, highly recommended by guests.

Location

How to Find Us

Weinmarkt, Lucerne, LU, 6004

Lucerne · CH

+41 41 418 28 28

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
A deposit may be required at the property.

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