Name: Altstadt Hotel Krone Luzern
Address: Weinmarkt 12, Lucerne, CH-6004, Lucerne, CH-6004
Telephone: 41-41-4194400
Rating: 8.6

Altstadt Hotel Krone Luzern, Lucerne | Member Rates | Dyme

Free WiFiConcierge serviceElevatorShopping on siteGolfing nearbyDownhill skiing nearby

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Elevator, Shopping on site, Golfing nearby, Downhill skiing nearby, Cross-country skiing nearby, Bicycle rentals nearby

Location

Lucerne, CH

Convenient Amenities:

Make use of complimentary wireless internet access, concierge services, and on-site shopping during your stay.

Satisfying Dining Experience:

Enjoy a delicious meal at the hotel's restaurant and start your day with a buffet breakfast available daily.

Comfortable Guestrooms:

Indulge in one of the 29 guestrooms with heated floors, complimentary wireless internet, and digital programming for entertainment.

With a prime location in Lucerne's city center, Altstadt Hotel Krone Luzern offers easy access to popular attractions like Chapel Bridge and Lucerne Town Hall. Book now for a memorable stay.

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.6

Excellent

152 reviews

Highlights

+Excellent breakfast
+Great location

Could Improve

–Cleanliness issues
–Lack of air conditioning

Cleanliness7.7

Mentioned issues with hairs and dirt in the bathroom, indicating a lack of cleanliness.

Service8.7

While some staff were described as good, there was a specific negative experience regarding rudeness.

Location10.0

Many reviews praised the prime location near shopping, restaurants, and tourist sites.

Room Quality7.2

Various issues mentioned, including small and musty rooms, and lack of air conditioning.

Amenities8.2

Lacked adequate amenities like air conditioning and only provided one wine glass for two guests.

Value for Money8.2

Some reviews questioned the value given the cleanliness and service issues, especially at higher costs.

Food and Beverage10.0

Breakfast was highlighted as excellent, showing positive sentiment in this category.

Overall Experience8.8

Overall mixed sentiments with strong location but significant issues affecting the stay experience.

angel1985

Friends Getaway · Mar 2026

Great location

Liked:Quick check in. Good size clean rooms at a good location. Room 25 was front facing so alot of noise early hours of the morning from outside.

via tripadvisor

Amanda74m

Family · Jan 2026

High Hopes, Mixed Reality

Liked:While the location is excellent—a short 15-minute walk from the Bahnoff and perfectly situated in the old town—our stay was largely disappointing, especially considering the mandatory €5 resort tax per person per day. It's unclear what this significant fee covers, as the hotel is in sore need of comprehensive renovation. The Positives: Wonderful Staff: The hotel employees were truly lovely and accommodating. Heated Floors: A welcome feature in our room. Location: Excellent access to Lucerne's center. Bedding: The two separate quilts were a practical setup for co-sleeping. The Areas Needing Improvement: Facilities: The hotel feels dated. The elevator is extremely small, accommodating maybe one or two people plus two cases, necessitating multiple slow trips up and down. The Room: Our room had a noticeable musty, old smell. We observed many cracks in the floorboards and bathroom tiles, and the use of shower curtains felt very old-fashioned. The generic soap/shampoo dispenser had an unpleasant scent. Amenities: Only paper cups were provided. The room had a coffee machine but no kettle, and only a single wine glass. Pricing: Lucerne itself is prohibitively expensive. Staying three nights was our limit, as the overall cost is astronomical. Overall: While the staff and location are great, the dated condition of the hotel does not justify the mandatory resort tax or the high room rate.

via tripadvisor

tamilovestotravel

Family · Dec 2025

Location can't be beat

Liked:This location is in the heart of Old Town in front of a beautiful square and so much shopping and restaurants. The hotel is quiet and very clean.

via tripadvisor

anniel646

Couples · Oct 2025

Decent

Liked:This hotel is a nice distance from the train station, and close to all amenities. The rooms are small, but clean and functional. We misheard the staff that checked us in and thought we were told breakfast was included...but it was not and we ended up having to pay 90 francs when we checked out...good lawd....its not worth it! Also the building next to us and across from us was under construction but they started and ended work at decent times so that wasn't an issue.

via tripadvisor

Location

How to Find Us

Weinmarkt 12, Lucerne, CH-6004

Lucerne · CH

41-41-4194400

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Only registered guests are allowed in the guestrooms.
A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.6

Excellent

152 reviews

Highlights

+Excellent breakfast
+Great location

Could Improve

–Cleanliness issues
–Lack of air conditioning

Cleanliness7.7

Mentioned issues with hairs and dirt in the bathroom, indicating a lack of cleanliness.

Service8.7

While some staff were described as good, there was a specific negative experience regarding rudeness.

Location10.0

Many reviews praised the prime location near shopping, restaurants, and tourist sites.

Room Quality7.2

Various issues mentioned, including small and musty rooms, and lack of air conditioning.

Amenities8.2

Lacked adequate amenities like air conditioning and only provided one wine glass for two guests.

Value for Money8.2

Some reviews questioned the value given the cleanliness and service issues, especially at higher costs.

Food and Beverage10.0

Breakfast was highlighted as excellent, showing positive sentiment in this category.

Overall Experience8.8

Overall mixed sentiments with strong location but significant issues affecting the stay experience.

angel1985

Friends Getaway · Mar 2026

Great location

Liked:Quick check in. Good size clean rooms at a good location. Room 25 was front facing so alot of noise early hours of the morning from outside.

via tripadvisor

Amanda74m

Family · Jan 2026

High Hopes, Mixed Reality

via tripadvisor

tamilovestotravel

Family · Dec 2025

Location can't be beat

Liked:This location is in the heart of Old Town in front of a beautiful square and so much shopping and restaurants. The hotel is quiet and very clean.

via tripadvisor

anniel646

Couples · Oct 2025

Decent

via tripadvisor