Mombasa · KE

Hotel Sapphire

Name: Hotel Sapphire
Address: Mwembe Tayari Road Hotel Sapphire, Mombasa, 80100
Telephone: +254 722 206496
Rating: 9.8

9.8

Exceptional1,044 reviews

WiFi availableFree WiFiParkingSwimming poolOutdoor poolPool with view

Check-in / Check-out

From 02:00 PM · Until 10:30 AM

Amenities

WiFi available, Free WiFi, Parking, Non-smoking rooms, Swimming pool, 24-hour front desk

Location

Mombasa, KE

Luxurious Accommodation

Hotel Sapphire in Mombasa offers elegantly designed rooms equipped with modern amenities such as free toiletries, flat-screen TVs, and comfortable seating areas. Some rooms even feature a private balcony for a stunning view.

Relaxing Leisure Options

Guests can unwind by taking a refreshing dip in the outdoor swimming pool or enjoy a drink at the hotel's bar. The property also boasts BBQ facilities, perfect for a delightful evening under the stars.

Convenient Services

Start your day right with a delicious continental breakfast served each morning. The 24-hour front desk is always available to assist with any inquiries or travel tips, ensuring a seamless stay experience.

Book your stay at Hotel Sapphire now and indulge in a perfect blend of comfort and convenience.

Loading rooms and rates...

Location

How to Find Us

Mwembe Tayari Road Hotel Sapphire

Mombasa · KE

+254 722 206496

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 10:30 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

A deposit may be required at the property.

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Mombasa · KE

Hotel Sapphire

9.8

Exceptional1,044 reviews

WiFi availableFree WiFiParkingSwimming poolOutdoor poolPool with view

Check-in / Check-out

From 02:00 PM · Until 10:30 AM

Amenities

WiFi available, Free WiFi, Parking, Non-smoking rooms, Swimming pool, 24-hour front desk

Location

Mombasa, KE

Luxurious Accommodation

Relaxing Leisure Options

Convenient Services

Book your stay at Hotel Sapphire now and indulge in a perfect blend of comfort and convenience.

Loading rooms and rates...

Guest Reviews

What Guests Say

9.8

Exceptional

1,044 reviews

Highlights

+Friendly staff
+Comfortable rooms

Could Improve

–Some cleanliness issues
–Limited breakfast variety

Cleanliness9.6

The hotel was clean but mentioned some areas for improvement in cleanliness.

Service10.0

Exceptional professionalism and hospitality from the staff.

Location10.0

Well-located hotel close to Mombasa center.

Room Quality10.0

Rooms were comfortable and spacious, with good amenities.

Amenities10.0

Good amenities, including a well-equipped gym and pool.

Value for Money9.1

Fair value for the services offered, but some areas are a bit pricey.

Food and Beverage9.7

Breakfast was good but could offer more variety.

Overall Experience10.0

Overall, a very positive experience with some minor issues.

Salam

Solo Traveller · Sep 2026

Liked:Location, staffs and comfort

Disliked:Too much noise at 8th floor as there buffet been served for some special group I guess

via Nuitee

DELIA

Solo Traveller · Sep 2026

Perfect staff and service

Liked:Staff very friendly! Thank you Faith for your help and for make me feel very wellcome! And Thank you also to Merci from the restaurant, she was also very nice.

via Nuitee

Nicola

Solo Traveller · Sep 2026

Nice room, avoid the restaurant

Liked:The location is handy on the island - we chose to stay here because of the location and having a pool. Pool was fine - slightly odd location being almost in the restaurant and was very cold, but it was fine. Room itself was very modern and comfortable with good toiletries/complimentary items. Felt secure. Excellent breakfast buffet which they opened slightly early for us due to an early flight - this was much appreciated.

Disliked:Found staff a little over bearing at times. We ate in the restaurant for ease and wish we hadn't- food wasn't great, 2 dishes were inedible due to being very salty. Instead of just knocking them off the bill they kept bringing more food alternatives we hadn't ordered and didn't want. It was very awkward and caused a big delay, I wouldn't eat here again.

via Nuitee

Franziska

Solo Traveller · Sep 2026

Thank you so much

Liked:The courtyard and staff

via Nuitee

Location

How to Find Us

Mwembe Tayari Road Hotel Sapphire

Mombasa · KE

+254 722 206496

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 10:30 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.