Mombasa · KE

Hotel English Point Marina & Spa

Name: Hotel English Point Marina & Spa
Address: Silos Road, Mombasa, 80100
Rating: 7.8

7.8

Very Good976 reviews

WiFi availableFree WiFiParkingFree ParkingPrivate parkingRestaurant

Check-in / Check-out

From 02:00 PM · Until 10:00 AM

Classification

4-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Mombasa, KE

Stunning Views and Luxurious Amenities

Hotel EnglishPoint offers breathtaking views of Mombasa Old Town and the Old Port, making it a picturesque retreat. The infinity pool and sun terrace provide the perfect spots to unwind and soak in the beauty of the surroundings.

Elegant Rooms and Top-notch Facilities

Each air-conditioned room is elegantly furnished and comes with modern amenities such as a flat-screen TV, hot water, and complimentary tea and coffee making facilities. Some rooms even boast a luxurious Jacuzzi and stunning creek views. The hotel also features a spa, fitness center, and various dining options including an Indian Restaurant and a Pizzeria.

Convenient Location and Exceptional Service

Situated in Nyali Beach District, Hotel EnglishPoint is just 700 meters from Fort Jesus Museum. With free Wi-Fi throughout the property and free private parking on site, guests can enjoy a seamless and comfortable stay. Don't miss the chance to experience luxury at its finest - book your stay at Hotel EnglishPoint now.

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Location

How to Find Us

Silos Road

Mombasa · KE

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 10:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

A deposit may be required at the property.

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Mombasa · KE

Hotel English Point Marina & Spa

7.8

Very Good976 reviews

WiFi availableFree WiFiParkingFree ParkingPrivate parkingRestaurant

Check-in / Check-out

From 02:00 PM · Until 10:00 AM

Classification

4-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Mombasa, KE

Stunning Views and Luxurious Amenities

Elegant Rooms and Top-notch Facilities

Convenient Location and Exceptional Service

Loading rooms and rates...

Guest Reviews

What Guests Say

7.8

Very Good

976 reviews

Highlights

+Excellent location with access to many restaurants
+Spacious, comfortable rooms with good views
+Consistently praised breakfast and kitchen staff
+Strong gym, spa and yoga offerings
+Nice pool and quiet surroundings (when maintained)
+Friendly staff in several instances

Could Improve

–Repeated hot water issues in several rooms
–Customer service problems: slow/no response and long check-in times
–Perceived overpriced / poor value for money
–Maintenance and cleanliness issues (bathrooms, towels, broken tiles)
–Elevator/room odors and occasional appliance failures (fridge, AC)
–Slow room service and order delays

Cleanliness6.5

Mixed cleanliness: several guests reported poorly maintained bathrooms, bedding and towels issues, and washroom leakage, though some rooms were noted as clean and spacious.

Service6.8

Mixed service: staff described as polite and helpful in some reviews, but multiple reports of poor customer support, slow room service and long check-in times.

Location9.0

Very positive: frequently praised for an ideal location, easy access to restaurants and good views.

Room Quality8.0

Generally good room quality and spaciousness, but recurring issues noted with hot water, occasional faulty appliances (fridge, AC) and some noisy parking-view rooms.

Amenities8.6

Strong fitness and spa offerings (gym/yoga/spa praised) and a nice pool area, though there are past maintenance concerns (pool tiles) and occasional elevator/stench reports.

Value for Money6.8

Perceived as overpriced by several guests; some felt the price did not match the level of service and maintenance.

Food and Beverage8.6

Breakfast and kitchen staff frequently praised (excellent/ample breakfast), though some guests found restaurant pricing high and occasional variability in food quality.

Overall Experience8.1

Generally positive stays with comfortable rooms and good location, tempered by service lapses and maintenance issues that prevented consistently excellent experiences.

Amos

Couple · Sep 2026

It was a horrible experience for me and i would surely not advise someone who checks in alone because they target single

Liked:Clean

Disliked:They gave away the room i paid for to someone else and i didn’t get the view that i paid for and they didn’t do anything to help with the situation or even give me a refund. Also their staff target men who check-in alone. They brought a prostitute to my room at midnight and claimed that i had ordered for one yet i had had no contact with her or the property about getting one. I challenged them to show me evidence of me calling or texting them asking for a prostitute but they had no answer. I later found out that it’s a well arranged plan by the staff at English pointe Marina to scam people. Surprisingly no one from from the hotel management has contacted me since then to apologize for the incident which happened twice during the two nights i spent there

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David

Couple · Aug 2026

No value for money.

Liked:The view from the swimming pool and the gym

Disliked:Old towels and the beach is shitty. We had the same foods for breakfast (with minimal choices)for three days. We wanted a room with a view so we just booked on booking.com and texted the hotel to inquire if we would get one with a pool or sea view but they replied after one week and they couldn't allow us to change rooms. We were so disappointed, the rooms are not worthy the price.

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Ritah Kirabo

Family With Children · Aug 2026

It was my second time to stay with you and i would return and still stay at the penthouse.

Liked:I loved that the hotel upgraded us to the Penthouse. The room was spacious and amazing. It could accommodate us all comfortably. I loved the fact that room service is free, it was a pleasant surprise. The view was to die for.

Disliked:We wanted to use the Jaccuzzi and no one knew how to operate it.

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Zamin Kanji

Solo Traveller · Jul 2026

Liked:Location. Didn't use the the gym and pool this time due to a short stay. But 6 months ago the pool needed maintenance, it was had a lot of broken tiles and exposed sharp concrete.

Disliked:The safe was not working well and was not mounted to the wall.

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Location

How to Find Us

Silos Road

Mombasa · KE

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 10:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.