Name: Cielo Maya Beach Tulum
Address: Tankah III, Mza 3 Lt. 36, Tulum, 77760
Rating: 8.8

Offsite parking discounted rates availableParkingSelf parking (surcharge)Offsite parking discounted rates availableRestaurantSwimming pool

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Health or beauty spa nearby, Offsite parking discounted rates available, Parking, Non-smoking rooms, Air conditioning, Swimming pool

Location

Tulum, mx

Stunning Sea Views and Relaxing Gardens

At Cielo Maya Beach Tulum, indulge in the breathtaking views of the sea from our outdoor pool and terrace. Relax amidst the lush garden surroundings and savor a delicious meal at our restaurant or unwind with a drink at the bar.

Luxurious Rooms and Modern Amenities

Each air-conditioned room at our hotel is elegantly furnished with a flat-screen TV, coffee machine, and a private bathroom featuring plush bathrobes and slippers. Stay connected with complimentary WiFi available throughout the property for your convenience.

Private Beach Paradise and Exciting Activities

Explore our private beach area perfect for snorkeling and kayaking, or opt for a thrilling adventure with car hire services accessible on-site. With a 24-hour front desk to assist you, make the most of your stay at Cielo Maya Beach Tulum.

Book your seaside escape now at Cielo Maya Beach Tulum for an unforgettable experience!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.8

Excellent

431 reviews

Highlights

+Great views
+Helpful staff
+Spacious rooms

Could Improve

–Odors in bathroom
–Basic breakfast
–Bumpy access road

Cleanliness8.1

Issues with unpleasant odors and maintenance were noted.

Service9.6

Staff was described as fantastic and helpful.

Location8.6

Nice location but the bumpy road access was a concern.

Room Quality9.1

Spacious rooms and beautiful views were highlighted.

Amenities9.1

Good amenities like pools and kayak availability.

Value for Money8.6

Had some concerns about the breakfast and service value.

Food and Beverage8.1

Breakfast was described as very basic and lackluster.

Overall Experience9.6

Despite some flaws, the overall stay was enjoyable.

Randy

Couple · Mar 2026

Really nice, good food, good service. Really enjoyed my time here.

Liked:The place was really cool, very nice facilities. Right on the beach with a nice dock to swim from.

Disliked:I liked pretty much everything, it was all very nice.

via Nuitee

Rowen

Family With Children · Mar 2026

Love Cielo Maya! A very satisfied returning guest

Liked:So quiet and peaceful, very helpful staff, incredible snorkeling, beautiful property right on Tankah Bay. Very safe for a solo female traveler. Great wifi speed, restaurants and cenote in close walking distance.

via Nuitee

Sadie

Couple · Feb 2026

I will definitely stay again but hope to find a better price . My booking was last min so I paid 860 for 4 nights a litt

Liked:Quiet more intimate setting away from tourists traps. A few small restaurants with in walking distance and other activities. Ocean front was amazing and wonderful staff extensive friendly. Free Breakfast was good with different eggs Mexican style, pancakes or fruit with coffee. Small bar on site for cocktails.

Disliked:Fridge didn’t work but they do provide ice Jacuzzi tub jets wouldn’t come clean I tried to flush out a few times wouldn’t recommend using it I did notify cleaning not sure that they understood Water takes a few minutes to get hot at first thought no hot water but it actually eventually gets hot which is a lot better then a lot of places in Mexico. Not a deal breaker at all

via Nuitee

Penny

Couple · Feb 2026

Liked:Great location, very clean, wonderful food and staff. We felt very welcomed and safe. Great water for snorkelling, kayaks and SUP are provided . The nearby Cenote is wonderful for swimming in.

Disliked:The noise from other guests was a bit loud at times but all was quiet over the night. The beach is very rocky so not great if you want to paddle at the shore but there is a dock with stairs Into the water.

via Nuitee

Location

How to Find Us

Tankah III, Mza 3 Lt. 36

Tulum · mx

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. In the event of an early departure, the property will charge you the full amount for your stay. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.8

Excellent

431 reviews

Highlights

+Great views
+Helpful staff
+Spacious rooms

Could Improve

–Odors in bathroom
–Basic breakfast
–Bumpy access road

Cleanliness8.1

Issues with unpleasant odors and maintenance were noted.

Service9.6

Staff was described as fantastic and helpful.

Location8.6

Nice location but the bumpy road access was a concern.

Room Quality9.1

Spacious rooms and beautiful views were highlighted.

Amenities9.1

Good amenities like pools and kayak availability.

Value for Money8.6

Had some concerns about the breakfast and service value.

Food and Beverage8.1

Breakfast was described as very basic and lackluster.

Overall Experience9.6

Despite some flaws, the overall stay was enjoyable.

Randy

Couple · Mar 2026

Really nice, good food, good service. Really enjoyed my time here.

Liked:The place was really cool, very nice facilities. Right on the beach with a nice dock to swim from.

Disliked:I liked pretty much everything, it was all very nice.

via Nuitee

Rowen

Family With Children · Mar 2026

Love Cielo Maya! A very satisfied returning guest

via Nuitee

Sadie

Couple · Feb 2026

I will definitely stay again but hope to find a better price . My booking was last min so I paid 860 for 4 nights a litt

via Nuitee

Penny

Couple · Feb 2026

Liked:Great location, very clean, wonderful food and staff. We felt very welcomed and safe. Great water for snorkelling, kayaks and SUP are provided . The nearby Cenote is wonderful for swimming in.

via Nuitee