Name: Hilton Shenzhen Futian
Address: Tower B Great China Intl Finance Centre, Shennan Road, Futian District, Shenzhen, Guangdong, 518000, Shenzhen, 518000
Telephone: 86-755-21308888

Free WiFiParking (limited spaces)Pool sun loungersConference spaceFree newspapers in lobbyHealth or beauty spa nearby

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Elevator, Fitness facilities, Supervised childcare/activities, ATM/banking, Conference space, Breakfast available (surcharge)

Location

Shenzhen, CN

Luxurious Amenities: Indulge in the outdoor pool, sauna, and 24-hour fitness center, ensuring relaxation and recreation during your stay. Gourmet Dining: Experience international cuisine at MIS.U or savor 24-hour room service in the comfort of your room, along with a refreshing drink at the bar/lounge. Business and Events: Take advantage of the business center, expansive conference space, and convenient location near major city attractions. Ready to elevate your travel experience? Book your stay at Hilton Shenzhen Futian now and immerse yourself in unparalleled luxury and convenience.

Accommodations

Rooms & Suites

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Guests

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Guest Reviews

What Guests Say

7.6

Very Good

131 reviews

chorch2019

Family · Jun 2025

Wonderful and helpful service

Liked:The service at the hotel is very good. I would like to commend Money, one of the senior staff on duty at the hotel. My wife slipped on a flight of stairs on the way back to the hotel and he was very helpful and personally brought up a bag of ice to our room to help alleviate the swelling on my wife’s ankle. In addition, he gave us an analgesic spray. Would definitely recommended this hotel for the location and service.

via tripadvisor

rayontime

Business · Apr 2025

Behind the curve

Liked:Haven’t been back to Shenzhen in over a decade and the progress has been impressive. Unfortunate that a major hotel chain like the Hilton has not been able to keep pace. Facilities were fine and cleanliness was decent enough but the staff were unfortunately not up to the mark. Not well trained, scruffy - and at some points they were more interested in horseplay or having their own private conversations and ignoring guests. Somewhat disappointing

via tripadvisor

NorthStar52119143441

Family · Apr 2025

Hilton Futian hits rock bottom

Liked:I have stayed in multiple hotels in shenzhen some better than others unfortunately my experience with the Hilton was very poor the WiFi would not function and when asked the staff did not seem very keen to help, Besides these complications there were a couple security issues, the other guests were loud and rowdy and though the staff was informed they made no progress in terms of helping.

via tripadvisor

WeiyiG

Business · Apr 2025

Super convenient location and extremely friendly and helpful staff.

Liked:I stayed here for about a week, off and off, at the end of March 2025. Location is great - Adjacent to the Shenzhen Gangxia North Subway Station, which is both the largest subway station in Shenzhen and I've also heard in the world. It's an miniature underground city with restaurants, shops, entertainment (like cat cafes!), and basically anything and everything you might want. On top of excellent subway options. I was here for work and had a complicated itinerary. Including days that I needed to access a shower in the morning since I was coming straight from the airport and going to meetings. And also needed to leave my luggage at the hotel over the weekend (after I had checked out) when I traveled to another city. The hotel was able to support all of my complicated logistics flawlessly and with the highest level of service. In particular, the concierge desk was incredible. Not only in helping me with all my luggage shenanigans. But also helping me use the Chinese shopping app Taobao so I could buy things to bring back to the US, and then taking delivery of these items and delivering them straight to my room. Thank you so much to the hotel and all of the staff, especially Frank at the concierge desk! I will definitely be staying at the Hilton Futian whenever I am in Shenzhen for business.

via tripadvisor

Location

How to Find Us

Tower B Great China Intl Finance Centre, Shennan Road, Futian District, Shenzhen, Guangdong, 518000

Shenzhen · CN

86-755-21308888

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Only registered guests are allowed in the guestrooms.
No pets and no service animals are allowed at this property.
Parking height restrictions apply.
Contactless check-out is available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
A deposit may be required at the property.

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