Name: Hotel Principe
Address: Prolongacion Heroes 326, Chetumal, 77010
Rating: 6.9

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Hotel Principe, Chetumal | Member Rates | Dyme

Offsite parking discounted rates availableParkingSelf parking (surcharge)Offsite parking discounted rates availableSecured parkingRestaurant

Check-in / Check-out

From 02:00 PM · Until 12:30 PM

Classification

3-Star Hotel

Amenities

Offsite parking discounted rates available, Parking, Non-smoking rooms, Air conditioning, Swimming pool, Restaurant

Location

Chetumal, mx

Outdoor Pool for Relaxation

Hotel Principe offers guests the perfect escape with its inviting outdoor pool, ideal for a refreshing dip or lounging under the sun.

Comfortable Rooms with Essential Amenities

Each air-conditioned room at Hotel Principe is equipped with cable TV, a work desk, and a telephone, providing guests with a comfortable stay.

Convenient Location for Exploring

Located in central Chetumal, Hotel Principe is within close proximity to the Mayan Culture Museum, making it a convenient choice for travelers interested in exploring the local attractions.

Experience the perfect blend of comfort and convenience at Hotel Principe. Book your stay now for an unforgettable getaway.

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

6.9

Good

174 reviews

Highlights

+Friendly reception staff
+Good location
+Satisfactory food options

Could Improve

–Dirty environment
–Outdated rooms
–Unsatisfactory amenities

Cleanliness3.6

Horrible cleanliness reported with dirty sheets and bathrooms.

Service8.2

Only some staff were friendly; reception staff were noted positively.

Location9.2

Several reviews implied a good location, better than other aspects.

Room Quality5.7

Rooms noted as outdated and lacking basic amenities.

Amenities5.7

Amenities such as pool and AC reported as unsatisfactory.

Value for Money7.7

Value considered reasonable for the price, but not without issues.

Food and Beverage8.7

Breakfast options were well-received.

Overall Experience6.7

General dissatisfaction due to cleanliness and maintenance issues.

Theodora

Couple · Oct 2025

Hotel Peincipe is not sanitary and needs major renovation.

Liked:Only the reception staff and 1 maintenance personnel was friendly. The cleaners was not friendly and nasty.

Disliked:The tiles in the bathroom needs to be scrubbed the sheets and blanket on the bed was not changed I could see soil on them and they smelled old. The wooden door was cracking open. The slide door could slide well due to dirt build up. The television was not working in room 27. The glass are not cleaned. It was overall horrible and unclean. O and the pool water was so dirty like it has not been cleaned for sometime. I would never recommend them. The room don’t even have a blow dryer or iron. No bodyway or shampoo was in the dispenser in the shower. HORRIBLE.

via Nuitee

Bernard

Family With Children · Aug 2025

Liked:great loaction, great price, would definetly stay again.

Disliked:the room are some what out dated and the bedding are out dated

via Nuitee

Couple · Aug 2025

Disliked:Floor mats in the bathroom and more towels

via Nuitee

Bernard

Family With Children · Jul 2025

For the price it is worth the stay

Liked:Pancakes, waffles with egg and bacon, A warm cup of coffee or tea

Disliked:The shower did not have hot water. The AC unit shuts off at night a few times The rooms need to be cleaned properly, has a dusty smell.

via Nuitee

Location

How to Find Us

Prolongacion Heroes 326

Chetumal · mx

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 12:30 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Visa, MasterCard and American Express are accepted for payments on site.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

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Guest Reviews

What Guests Say

6.9

Good

174 reviews

Highlights

+Friendly reception staff
+Good location
+Satisfactory food options

Could Improve

–Dirty environment
–Outdated rooms
–Unsatisfactory amenities

Cleanliness3.6

Horrible cleanliness reported with dirty sheets and bathrooms.

Service8.2

Only some staff were friendly; reception staff were noted positively.

Location9.2

Several reviews implied a good location, better than other aspects.

Room Quality5.7

Rooms noted as outdated and lacking basic amenities.

Amenities5.7

Amenities such as pool and AC reported as unsatisfactory.

Value for Money7.7

Value considered reasonable for the price, but not without issues.

Food and Beverage8.7

Breakfast options were well-received.

Overall Experience6.7

General dissatisfaction due to cleanliness and maintenance issues.

Theodora

Couple · Oct 2025

Hotel Peincipe is not sanitary and needs major renovation.

Liked:Only the reception staff and 1 maintenance personnel was friendly. The cleaners was not friendly and nasty.

via Nuitee

Bernard

Family With Children · Aug 2025

Liked:great loaction, great price, would definetly stay again.

Disliked:the room are some what out dated and the bedding are out dated

via Nuitee

Couple · Aug 2025

Disliked:Floor mats in the bathroom and more towels

via Nuitee

Bernard

Family With Children · Jul 2025

For the price it is worth the stay

Liked:Pancakes, waffles with egg and bacon, A warm cup of coffee or tea

Disliked:The shower did not have hot water. The AC unit shuts off at night a few times The rooms need to be cleaned properly, has a dusty smell.

via Nuitee