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City Express by Marriott Chetumal

Chetumal, Mexico

City Express by Marriott Chetumal

8.1
Excellent757 reviews

Insurgentes, Km 5.025

Insurgentes, Km 5.025

  1. Hotels
  2. /Hotels in Chetumal
  3. /City Express by Marriott Chetumal
WiFi availableFree WiFiParkingFree ParkingPrivate parkingSwimming pool

Check-in / Check-out

From 03:00 PM · Until 01:00 PM

Classification

3-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Chetumal, Mexico

Convenient Location

Situated just 8 minutes away from central Chetumal and a short 3.3 km from the Chetumal International Airport, our hotel offers easy access for travelers.

Comfortable Accommodation

Choose from our cozy double or king rooms, all equipped with heating, air conditioning, and complimentary toiletries for a relaxing stay.

Dining Options

Start your day with a delicious complimentary breakfast at our on-site restaurant. If you're looking for more dining choices, Mall Las Americas is just a 5-minute walk away.

Ready to experience comfort and convenience in Chetumal? Book your stay at City Express Chetumal now!

Loading rooms and rates...

Location

How to Find Us

Insurgentes, Km 5.025

Chetumal, Mexico

+52 983 835 1980

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 01:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Please bring a printed copy of your booking confirmation with you when checking in. Please note that when booking more than 10 rooms, different policies and additional supplements may apply. Please note that 2 children under 12 years old are welcome to stay in existing beds as long as the maximum occupancy per room is not exceeded. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.1

Excellent

757 reviews

Highlights

  • +Clean and comfortable rooms
  • +Friendly staff

Could Improve

  • –Issues with room odors
  • –Limited breakfast variety
Cleanliness7.7

Several reviews mentioned strong odors in the rooms, indicating cleanliness issues.

Service9.0

Most reviews praised the staff for being friendly and helpful.

Location8.7

The location was frequently highlighted as a positive aspect.

Room Quality7.2

Complaints about odor and quality of beds suggests room quality issues.

Amenities7.4

The functional A/C and basic wifi were noted, but other amenities like TV failed.

Value for Money8.7

Overall pricing was considered fair by many reviews.

Food and Beverage8.0

Breakfast received mixed reviews with suggestions for improvement.

Overall Experience8.2

Mixed experiences noted, but overall many enjoyed their stay.

Gabriela

Solo Traveller · Oct 2026

8

It is a very good place to spend the night.

Liked:I didn't need the requested parking after all because I left my car at the airport.

Yvonne

Couple · Oct 2026

8

good for central Chetumal, right next to the biggest mall

Liked:I was impressed that after my last review the manager emailed me and said he would be making changes to the breakfast menu.
Disliked:Apart from the breakfast this is a great hotel.

Haiching

Couple · Oct 2026

6

Rooms poorly design.

Liked:It was close to the commercial center.
Disliked:The room design and the little tiny double bed kind of small, specially when they said a baby crib can be requested but none was there. The noise isolation was poorly between rooms, you can literally hear the next door chatting.

Sandra

Family With Children · Oct 2026

8

My family and I had a great time, most things was right within walking distance

Liked:The breakfast and location was good
Disliked:A refrigerator in the room and more assortment for breakfast

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