Name: City Express by Marriott Chetumal
Address: Insurgentes, Km 5.025, Chetumal, 77084
Rating: 8.1

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City Express by Marriott Chetumal | Member Rates | Dyme

Offsite parking discounted rates availableParkingSelf parking (surcharge)Offsite parking discounted rates availableSwimming poolExercise/lap pool

Check-in / Check-out

From 03:00 PM · Until 01:00 PM

Classification

4-Star Hotel

Amenities

Free beach shuttle, Offsite parking discounted rates available, Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning

Location

Chetumal, mx

Convenient Location

Situated just 8 minutes away from central Chetumal and a short 3.3 km from the Chetumal International Airport, our hotel offers easy access for travelers.

Comfortable Accommodation

Choose from our cozy double or king rooms, all equipped with heating, air conditioning, and complimentary toiletries for a relaxing stay.

Dining Options

Start your day with a delicious complimentary breakfast at our on-site restaurant. If you're looking for more dining choices, Mall Las Americas is just a 5-minute walk away.

Ready to experience comfort and convenience in Chetumal? Book your stay at City Express Chetumal now!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.1

Excellent

707 reviews

Highlights

+Clean and comfortable rooms
+Friendly staff

Could Improve

–Issues with room odors
–Limited breakfast variety

Cleanliness7.7

Several reviews mentioned strong odors in the rooms, indicating cleanliness issues.

Service9.0

Most reviews praised the staff for being friendly and helpful.

Location8.7

The location was frequently highlighted as a positive aspect.

Room Quality7.2

Complaints about odor and quality of beds suggests room quality issues.

Amenities7.4

The functional A/C and basic wifi were noted, but other amenities like TV failed.

Value for Money8.7

Overall pricing was considered fair by many reviews.

Food and Beverage8.0

Breakfast received mixed reviews with suggestions for improvement.

Overall Experience8.2

Mixed experiences noted, but overall many enjoyed their stay.

Valencia

Couple · May 2026

Very pleasant

Liked:It is close to food and shopping

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Simon

Solo Traveller · Apr 2026

A clean modern and safe hotel. Quite convenient for the bus station.

Liked:This is a very clean modern hotel with excellent facilities, including a swimming pool, adjacent to a big shopping mall. Great if you need to buy stuff or get food supplies. The staff were super friendly and helpful. It's a 15 minute walk to the bus station so quite well located in that sense. I had a bus in the morning and it was a comfortable walk.

Disliked:The problem is the hotel doesn't have a restaurant - although there is a basic buffet breakfast provided. But unless you want shopping mall fast food - which I certainly didn't - it's a taxi ride to any interesting restaurants. I asked the taxi to take me to a nice place to eat. He took me to the Foras Eros Restaurant, which suited fine, but it would have been nice to wander around a pick somewhere that looked particularly appealing.

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Amin

Solo Traveller · Apr 2026

Liked:Location

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Freddie

Couple · Apr 2026

Liked:Location is good, basic breakfast for funds spent. Pleasant checkin staff.

Disliked:Mini refrigerator didn't work. No wash rag in bathroom. Coffee maker doesn't work.

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Location

How to Find Us

Insurgentes, Km 5.025

Chetumal · mx

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 01:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please bring a printed copy of your booking confirmation with you when checking in. Please note that when booking more than 10 rooms, different policies and additional supplements may apply. Please note that 2 children under 12 years old are welcome to stay in existing beds as long as the maximum occupancy per room is not exceeded. A deposit may be required at the property.

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