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Hotel Grand Marlon

Chetumal, Mexico

Hotel Grand Marlon

7.3
Very Good449 reviews

Avenida Juarez, 88

Avenida Juarez, 88

  1. Hotels
  2. /Hotels in Chetumal
  3. /Hotel Grand Marlon
WiFi availableFree WiFiParkingFree ParkingPrivate parkingRestaurant

Check-in / Check-out

From 03:00 PM · Until 12:30 PM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Chetumal, Mexico

Luxurious Amenities and Convenient Location

Hotel Grand Marlon, just steps away from Lázaro Cárdenas Central Park and the Mayan Culture Museum, offers a luxurious stay with a swimming pool, gym, and complimentary Wi-Fi.

Elegant Rooms with Modern Comforts

Indulge in the contemporary rooms featuring air conditioning, safety box, plush bathrobes, and slippers. Each room is equipped with a flat-screen TV and telephone for your entertainment and convenience.

Culinary Delights and Nearby Attractions

Savor international cuisine on-site or explore the regional-cuisine restaurants in Chetumal Town Centre. Conveniently located near Chetumal International Airport, Belize Dock, and the Biouniverzoo Zoo, Hotel Grand Marlon is the perfect choice for your next getaway.

Loading rooms and rates...

Location

How to Find Us

Avenida Juarez, 88

Chetumal, Mexico

+52 983 285 3279

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:30 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Please note that Av. Juarez is closed due to renovations. Av. Independencia is a good alternative. Extra child or adult is charged MXN 157.58 per person per night when using existing beds. A deposit may be required at the property.

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Guest Reviews

What Guests Say

7.3

Very Good

449 reviews

Highlights

  • +Good location
  • +Acceptable service

Could Improve

  • –Cleanliness issues
  • –Outdated rooms and amenities
Cleanliness5.4

Multiple reviews mentioned dirty rooms and cleanliness issues.

Service8.4

Service was generally described as acceptable, though there were some customer service issues.

Location9.4

Repeated positive sentiment regarding the central and convenient location.

Room Quality6.9

Rooms were mentioned as outdated with several issues reported, such as old TV and discomfort.

Amenities6.4

Amenities were lacking, with concerns about the gym, pool, and outdated facilities.

Value for Money6.4

Value perceived as low due to discrepancies between price and quality.

Food and Beverage7.4

No specific feedback on food quality, but restaurant mentioned positively.

Overall Experience7.9

Overall stay generally satisfactory, but below expectations in several areas.

Dalma

Couple · Oct 2026

6
Liked:Good location.
Disliked:Super basic facilites. What you’d expect at this price point. Asked for help at the reception to print 3 documents as they had printers and offered to pay, they refused to help.

Ronae

Family With Children · Sep 2026

5

It was my first time staying here. My stay was ok/fair. Definitely not my money's worth though.

Liked:I liked the location and the convenience of the location. Staff was friendly and helpful.
Disliked:The facilities were completely run down, old and moldy. The pool could have used a deep clean, water was literally milky. The walls were paper thin to be honest.

Amyl

Solo Traveller · Jul 2026

10

Its always amazing

Liked:The pool
Disliked:The restaurant opening schedule on weekends

Robert

Solo Traveller · Jul 2026

9

Good value for money

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