Name: Hampton by Hilton Istanbul Kayasehir
Address: Kayabaşı Mah. Şehit Mustafa Bozoklu Cad. No:5/1 - Basaksehir, Istanbul, 34306
Rating: 8.4

WiFi availableFree WiFiParkingFree ParkingPrivate parkingAccessible parking

Check-in / Check-out

From 02:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Istanbul, tr

Convenient Location Inside a Popular Mall

Hampton by Hilton Istanbul Kayasehir is nestled within the Kayasehir Shopping Mall, offering guests easy access to shopping and entertainment.

Modern Rooms with Essential Amenities

Each room boasts a modern decor and is equipped with a TV, air conditioning, electric kettle, and a mini refrigerator. Guests can enjoy the convenience of free WiFi and complimentary toiletries in the private bathrooms.

Dining Options and Nearby Attractions

Guests can indulge in a variety of dishes at the hotel's restaurant and find a selection of beverages at the bar. With Basaksehir Stadium and Ataturk Olympic Stadium a short distance away, and Mall of Istanbul within reach, there's no shortage of activities for guests to explore.

Experience comfort and convenience at Hampton by Hilton Istanbul Kayasehir. Book your stay now!

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

8.4

Excellent

927 reviews

Highlights

+Helpful staff
+Good location
+Clean rooms

Could Improve

–Inconsistent cleanliness
–Poor breakfast quality
–High price for amenities

Cleanliness8.0

Mixed feedback with mention of issues in bathrooms and overall cleanliness.

Service9.5

Staff mentioned as helpful and friendly, with some concerns about check-in.

Location9.1

Convenient location with easy access to shops and parking.

Room Quality9.0

Rooms were clean and spacious, with positive remarks about comfort.

Amenities7.5

Breakfast standard was below expectations; amenities lacking in some areas.

Value for Money8.5

Some reviewers mentioned that pricing was high for the service and amenities provided.

Food and Beverage7.0

Breakfast quality received negative feedback, with limited options and issues reported.

Overall Experience8.5

Generally enjoyable stay but with notable areas for improvement.

lousou20

Solo Traveller · Jul 2026

Liked:I booked two rooms for three nights for my family at this Hilton hotel, expecting the quality associated with such a well-known international brand. Unfortunately, this was one of the most disappointing hotel experiences I have ever had. The air conditioning in my room did not work at all. On the first night, I reported the issue and was told to spend the night in the room and that a technician would come the next day. This is unacceptable for a hotel charging over USD 80 per room per night. The following day, I was informed that the problem had been fixed, but the room remained unbearably hot—more like a sauna. When I complained again, I was surprisingly told that no fault had been found and that the cooling level was set according to hotel management's policy. This explanation is simply unacceptable for a Hilton property. The problems did not end there. The parking garage had an extremely strong sewage smell, so bad that my daughter vomited on our first day because of it. The room was also poorly maintained: there was black mold or heavy black staining around the bathtub corners, and the bathroom door would neither close nor lock properly, leaving a gap that seriously compromised our privacy. This experience fell far below the standards any guest would reasonably expect from Hilton and raises serious concerns regarding maintenance, hygiene, guest safety, and privacy. I sincerely hope Booking.com investigates this property, as experiences like this do not reflect the level of service that customers trust your platform to provide.

Disliked:I booked two rooms for three nights for my family at this Hilton hotel, expecting the quality associated with such a well-known international brand. Unfortunately, this was one of the most disappointing hotel experiences I have ever had. The air conditioning in my room did not work at all. On the first night, I reported the issue and was told to spend the night in the room and that a technician would come the next day. This is unacceptable for a hotel charging over USD 80 per room per night. The following day, I was informed that the problem had been fixed, but the room remained unbearably hot—more like a sauna. When I complained again, I was surprisingly told that no fault had been found and that the cooling level was set according to hotel management's policy. This explanation is simply unacceptable for a Hilton property. The problems did not end there. The parking garage had an extremely strong sewage smell, so bad that my daughter vomited on our first day because of it. The room was also poorly maintained: there was black mold or heavy black staining around the bathtub corners, and the bathroom door would neither close nor lock properly, leaving a gap that seriously compromised our privacy. This experience fell far below the standards any guest would reasonably expect from Hilton and raises serious concerns regarding maintenance, hygiene, guest safety, and privacy. I sincerely hope Booking.com investigates this property, as experiences like this do not reflect the level of service that customers trust your platform to provide.

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Mustapha

Family With Children · Jul 2026

Liked:Good

Disliked:Good

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Zhubanyshev

Solo Traveller · Jul 2026

Liked:Location, just near big market

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Ivan

Solo Traveller · Jul 2026

Liked:The staff

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Location

How to Find Us

Kayabaşı Mah. Şehit Mustafa Bozoklu Cad. No:5/1 - Basaksehir

Istanbul · tr

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

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