Name: JAZ Neo Saraya Palms
Address: Madinat Makadi, Hurghada, 99999
Rating: 8.5

JAZ Neo Saraya Palms, Hurghada | Member Rates | Dyme

WiFi availableFree WiFiParkingFree ParkingPrivate parkingRestaurant

Check-in / Check-out

From 02:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Hurghada, eg

Luxurious Suites and Studios with Stunning Views

Modern Amenities and Relaxing Spa

Gourmet Dining and Central Pool Bar

Experience the ultimate blend of luxury and relaxation at Jaz Makadi Saraya Palms. Indulge in the modern décor of our air-conditioned suites and studios, each featuring a furnished balcony with breathtaking views of the pool and golf course. Unwind at the Makadi Spa or take a dip in the outdoor pool.

Satisfy your culinary cravings at the gourmet restaurants in Madinat Makadi, and enjoy refreshing drinks at the central pool bar. Stay connected with free limited WiFi or opt for high-speed access. With car rental and tour excursion services, your stay will be as convenient as it is luxurious.

Only a 30-minute drive from Hurghada Airport, our hotel offers easy access to Souk Makadi for a delightful shopping experience. Book now and elevate your vacation with us.

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.5

Excellent

642 reviews

Highlights

+Friendly and helpful staff (named staff praised)
+Spacious, comfortable rooms and apartments
+Large free aqua park / waterpark
+Well-maintained pools and gardens
+Clean facilities
+Excellent value for money / strong rapport qualité-prix
+Beach with coral reefs and good nearby snorkeling
+Free dining options across hotel and beach

Could Improve

–Food variety/selection could be improved
–Some older facilities in need of renovation
–Pool area described as a bit small by some
–A/C issues reported in at least one room
–Hotel a bit set back from the beach / transfer distances and costs

Cleanliness8.6

Multiple reviews praise the hotel, pool and public areas as very clean and housekeeping is commended.

Service9.0

Consistently highlighted as the standout feature — friendly/helpful staff (mentions of Mostafa, Ahmet and animation team) across reception, restaurant and housekeeping.

Location8.0

Quiet and restful location with nice views (near golf course); slightly set back from the beach (10 min walk) and ~40 min from Hurghada for transfers.

Room Quality8.4

Rooms described as very spacious and comfortable, though some guests mention older facilities that could use renovation.

Amenities8.9

Strong amenities noted — large aqua park (free with hotel), multiple pools, well-kept gardens and beach snack bar.

Value for Money8.9

Many guests report an exceptional quality-price ratio and consider the hotel a very good value.

Food and Beverage7.6

Food is generally described as good and varied by several guests, but multiple comments ask for improved variety/selection.

Overall Experience8.6

Overall very positive stays and repeat visits, driven by service, facilities and value despite a few noted issues.

Mohamed

Couple · Aug 2026

Fun relax and joy

Liked:The staff and the animation team was exceptional

via Nuitee

Ahmed

Couple · Aug 2026

Great

Liked:Everything

Disliked:Nothing

via Nuitee

George

Solo Traveller · Aug 2026

Liked:Overall, I had a very enjoyable stay. The hotel was very clean, and the room was spacious, comfortable, and well equipped. I could easily see it being suitable for a longer stay of two weeks or even a month. The staff were excellent — very friendly, helpful, and always trying their best to make the guests happy and comfortable. The reception experience was also very smooth, and I received my room quickly without any issues. The beach was beautiful, and the snacks throughout the day were a nice addition. Having access to the Aqua Park during the stay also added a lot to the experience and made the vacation much more enjoyable. A special thanks to Mr. Hamada for all his help and efforts throughout our stay. His support was greatly appreciated.

Disliked:The main thing that could be improved is the variety of food. The food itself tasted good and was enjoyable, but the selection was quite limited and could become repetitive. For the price I personally paid, I was satisfied with the overall value and experience. However, considering the hotel's regular/full price, I think guests may expect a wider variety of food. Improving this would make the experience feel much more complete and better match the regular price of the stay.

via Nuitee

Miller

Family With Children · Aug 2026

Liked:Stuff and the room

via Nuitee

Location

How to Find Us

Madinat Makadi

Hurghada · eg

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guest can enjoy free access to Makadi Waterpark until 31st October 2026. Please note that the hotel might contact guests directly with a credit card pre-authorization letter on the day of booking. Please present the credit card used to make this reservation upon check-in at the hotel. If you are booking on someone else’s behalf, please contact the hotel directly to arrange for third party billing. Kindly note that birth certificates need to be presented upon check-in for children accompanying guests. Please note that swimming in the pool and in the sea is only permitted in adequate Bathing suit. Swimming in loose/cotton clothing is also not permitted. When booking more than 5 rooms, additional supplements may apply. Bookings will be nonrefundable and full amount of the stay will be charged anytime. For Refundable bookings, the guest will receive Payment Gate-Way link via email to process the 01 night payment. For Non-Refundable bookings, guests will receive Payment Gate-Way link via email to process full payment. Free Beach Shuttle Bus to sharing Beach with Jaz Saraya Resort Hotel. Long-Stay Policy: For bookings of 5 nights or more, the full amount for the entire length of stay will be charged at check-in. No refunds or credits will be issued in the event of an early departure.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.5

Excellent

642 reviews

Highlights

+Friendly and helpful staff (named staff praised)
+Spacious, comfortable rooms and apartments
+Large free aqua park / waterpark
+Well-maintained pools and gardens
+Clean facilities
+Excellent value for money / strong rapport qualité-prix
+Beach with coral reefs and good nearby snorkeling
+Free dining options across hotel and beach

Could Improve

–Food variety/selection could be improved
–Some older facilities in need of renovation
–Pool area described as a bit small by some
–A/C issues reported in at least one room
–Hotel a bit set back from the beach / transfer distances and costs

Cleanliness8.6

Multiple reviews praise the hotel, pool and public areas as very clean and housekeeping is commended.

Service9.0

Consistently highlighted as the standout feature — friendly/helpful staff (mentions of Mostafa, Ahmet and animation team) across reception, restaurant and housekeeping.

Location8.0

Quiet and restful location with nice views (near golf course); slightly set back from the beach (10 min walk) and ~40 min from Hurghada for transfers.

Room Quality8.4

Rooms described as very spacious and comfortable, though some guests mention older facilities that could use renovation.

Amenities8.9

Strong amenities noted — large aqua park (free with hotel), multiple pools, well-kept gardens and beach snack bar.

Value for Money8.9

Many guests report an exceptional quality-price ratio and consider the hotel a very good value.

Food and Beverage7.6

Food is generally described as good and varied by several guests, but multiple comments ask for improved variety/selection.

Overall Experience8.6

Overall very positive stays and repeat visits, driven by service, facilities and value despite a few noted issues.

Mohamed

Couple · Aug 2026

Fun relax and joy

Liked:The staff and the animation team was exceptional

via Nuitee

Ahmed

Couple · Aug 2026

Great

Liked:Everything

Disliked:Nothing

via Nuitee

George

Solo Traveller · Aug 2026

via Nuitee

Miller

Family With Children · Aug 2026

Liked:Stuff and the room

via Nuitee