Name: Holiday Inn Express Hotel & Suites - Dubuque West by IHG
Address: 2080 Holliday Drive, Dubuque, IA 52002
Telephone: +15635564600
Rating: 8

WiFi availableFree WiFiParkingFree ParkingAccessible parkingSwimming pool

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

2-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Dubuque, us

Convenient Location and Modern Amenities

Located less than 6 miles from Dubuque city center, Holiday Inn Express Hotel & Suites Dubuque West offers comfortable rooms with 32-inch flat-screen TVs and free Wi-Fi. Each room is equipped with a small refrigerator, coffee-making facilities, and a work desk.

Relaxation and Recreation

Guests can unwind in the indoor pool and hot tub or maintain their workout routine in the fitness center. After a restful night's sleep, start your day with a complimentary breakfast.

Nearby Attractions

Explore the nearby attractions such as Sundown Mountain Ski Resort, Diamond Jo Casino, and Dubuque Arboretum & Botanical Gardens, all within a short drive from the hotel.

Experience comfort and convenience at Holiday Inn Express Hotel & Suites Dubuque West. Book now for an unforgettable stay!

Accommodations

Rooms & Suites

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Guests

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Guest Reviews

What Guests Say

8.0

Excellent

314 reviews

Highlights

+Friendly staff
+Good breakfast
+Great location

Could Improve

–Poor cleanliness
–Service inconsistencies
–Amenities lacking

Cleanliness6.9

Multiple mentions of uncleanliness, including hair on the bed sheets and mold in the tub made it clear that the cleanliness was subpar.

Service8.9

Friendly staff were noted, but inconsistencies in service and staff attitude were also mentioned.

Location9.9

Great location mentioned in multiple reviews.

Room Quality7.8

Issues such as slanting floors, broken hot tub, and outdated facilities were noted.

Amenities6.9

Breakfast issues and lack of basic amenities like towels in the pool area were highlighted.

Value for Money7.8

Paid more than expected for the condition and services received.

Food and Beverage7.9

Breakfast offerings were below expectations despite some positive notes on quality.

Overall Experience7.9

A mix of satisfaction and disappointment based on cleanliness and service.

Frank

Couple · Jul 2026

Recommended.

Liked:Clean, convenient and comfortable.

Disliked:N/A

via Nuitee

bertaron

Family · Jul 2026

You can stay here for a night but extended I would choose elsewhere

Liked:I am going to start out with the positive. The shower pressure was the best I think I ever had. The cookies in the afternoon by they main desk were a nice surprise. Your staff was polite and they work hard but they aren't set up for success. Stayed here 2 days brought our swim suits and the pool had a stench that I couldn't place. It wasn't too much chlorine but something wasn't right. The hotel seems run down. Carpet in hallway near room 320's was coming up and bubbling. Found an unknown spot on my mattress pad. They key for the rooms is old, you actually put the card in the slot not wave it like most hotels. Twice we had to have our keys rekeyed. Breakfast was ok, location is good. I saw many marks in the elevator and tiles in bathroom seem broken. The hotel needs a makeover. I will give you an example when we came in the sanitizer on 3rd floor was empty, told somebody it was empty. When we left 2 days later still empty. Also how can a hotel not have HD on their tvs...

via tripadvisor

N4685WEN

Couples · Jun 2026

Family Vacation

Liked:We stayed here for 2 nights after going to the Field Of Dreams baseball site the week of June 22, 2026. The king sized bed room was more that sufficient for the two of us. As this is an "Express" there is no restaurant onsite but there are more that enough local restaurants within 2 miles. The morning breakfast was very good as well with the usual eggs, sausage links, pancakes, biscuits & gravy, fruit, cereals, etc. Our noise level was possibly less than others as we were on the 4th floor but we really didn't hear anything loud or out of the ordinary. As our room window over looked the main parking lot, we could see a lot of vehicles pulling in around dinner time and leaving early the next morning. We found everything was clean and orderly and did not have the issues that previous posted have mentioned (ie odd smells in the hallways, dirty carpets, dirty rooms, door cards not working). The staff we interacted with was pleasant as well.

via tripadvisor

Time2fly6

Family · Jun 2026

Don't Stay Here!

Liked:Stayed here for two nights and would not stay again. The biggest issue was cleanliness. The bathroom was so dirty that I didn't even want to take a shower. The overall hotel felt run down and poorly maintained. The key card system was also a complete joke. The room key would work once and then stop working, requiring a trip back to the front desk to have it reset over and over again throughout our stay. Most of the staff were pleasant and friendly. The location is okay, but if you're coming for a baseball tournament, do yourself a favor and find something closer to the fields. Between the distance, the cleanliness issues, and the constant key card problems, this hotel was more frustrating than convenient.

via tripadvisor

Location

How to Find Us

2080 Holliday Drive

Dubuque · us

+15635564600

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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