Name: Hanalei Bay Resort
Address: 5380 Honoiki Road, Princeville, HI 96722
Rating: 8.5

Hanalei Bay Resort, Princeville | Member Rates | Dyme

ParkingSelf parking (surcharge)Swimming poolHeated poolFree pool cabanasExercise/lap pool

Check-in / Check-out

From 04:00 PM · Until 10:00 AM

Classification

3-Star Hotel

Amenities

Free beach shuttle, Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning, Swimming pool

Location

Princeville, us

Luxurious Beachfront Property

Hanalei Bay Resort boasts beach access and a large outdoor pool, perfect for soaking up the sun. The spacious guest rooms feature a private balcony to enjoy stunning views. Entertainment and Comfort

The apartment-style rooms are equipped with a seating area, cable TV, and a DVD player for your entertainment needs. Amenities Galore

Guests can take advantage of the 24-hour front desk, concierge service, outdoor hot tub, and tennis courts offered at the Resort Hanalei Bay. Don't forget to tee off at the nearby Makai Golf Club at Princeville, just 1.5 miles away. Book your stay now for a relaxing getaway at Hanalei Bay Resort!

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

8.5

Excellent

414 reviews

Highlights

+Beautiful property
+Great amenities
+Friendly staff
+Fantastic location

Could Improve

–Cleanliness issues
–High parking fees
–Service inconsistency

Cleanliness7.0

Several reviews mentioned dirty rooms and cockroaches, indicating poor cleanliness.

Service9.5

Generally positive with comments about friendly staff, though some service issues were noted.

Location9.5

Many reviews praised the beautiful location and views.

Room Quality7.5

Comments varied, with some rooms being nice but issues like cleanliness affecting the score.

Amenities9.5

Strong praise for pools, amenities, and features offered at the hotel.

Value for Money7.5

Some guests felt the pricing was high compared to the experience, especially with cleanliness issues.

Food and Beverage8.5

Mixed feelings about the on-site restaurant but overall positive regarding food options.

Overall Experience9.0

Overall stay was pleasant despite some drawbacks mentioned.

Scott

Couple · Jun 2026

Stunning views from every angle.

Liked:Absolutely beautiful place to stay.

Disliked:Nothing

via Nuitee

Laura

Couple · Jun 2026

Nice location, older property, polite staff

Liked:Location, pool, restaurant was good.

Disliked:Room smelled very musty on arrival. Had to switch rooms for a night so they could clean the air conditioning. This helped, but still all rooms we were smelled and this wasn’t the case on our condo on the south coast. I think carpet in our primary unit was old and an issue. Staff was helpful and polite but did not offer any support like drink vouchers, discount etc for the large inconvenience.

via Nuitee

jlk2004

Family · May 2026

Filthy Condo - Don’t stay here

Liked:We stayed in unit 7202. The location was okay - but the beach is a very long 10-15 min uphill/downhill walk. The condo we stayed at was filthy - extremely dirty and the service was awful. There’s no parking near the condo - you can get a golf cart to help deliver your luggage but you must pay $10 for tips every time, in addition to daily parking you are already paying. They also run out of parking spaces every night and suggested for you to use valet parking instead. There’s additional resort fees and check-in fees too.

via tripadvisor

Mrkmbb11

Family · May 2026

Gorgeous views at a large resort

Liked:We stayed in a privately owned ocean-front 3-bedroom unit which was wonderful with a mind-blowing view of Hanalei bay and the surrounding mountains. Nothing but praise for 9101,2,3! The resort itself is beautiful, but it is a little daunting to get around. Two of our party have walking disabilities, so we had to call for a golf-cart anytime we wanted to go to the lobby, restaurant, or beach. The staff were very kind and prompt in helping us this way, but we hated to have to keep asking. The beach is a small but nice one with plenty of shade from a large tree. We used the restrooms and bar nextdoor at 1Hotel, and fortunately our condo had chairs and towels for us. Our only complaint was that the coffee/gift shop was never open during our stay, and the bar/restaurant is only open during the evening and you can't take drinks to the pool area. The pizza restaurant was okay, and in a beautiful large space that I wonder why they don't use for the main restaurant. The "Happy Talk" restaurant/bar is smaller, and while the food was fine, and our server was very nice, the music was SO loud that we could not have any conversation during our meal. The biggest problem though was the very rude young man working the host station. He took several attempts to get our phone number right for the wait list, then we told him we'll be waiting in those chairs 10 feet away. An hour passed with no one else around, and when we finally asked what was going on he said that he had sent us a text but since we didn't answer he took us off the list! I pointed out that there is NO phone service in that lobby area and that we were sitting RIGHT THERE, but he just shrugged and said "oh well". Once we got food it was fine - nothing special, and there are very few choices if you need gluten-free. If you can get one of those premium view rooms, by all means stay at the HBR, but you might want to stock up on supplies so you don't have to leave and come back too often!

via tripadvisor

Location

How to Find Us

5380 Honoiki Road

Princeville · us

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 10:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please be advised that an ongoing waterproofing project at Heliconia I (Building 1500) is entering a side window replacement phase scheduled from Monday, December 1, 2025, through the end of the year. Work will take place Monday–Friday, 9:00 a.m. to 5:00 p.m. (excluding federal holidays). During this time, guests may experience construction noise in the area, including sounds from equipment, scaffolding, hammering, drilling, and sawing. We apologize for any inconvenience and appreciate your understanding as we improve the resort Guests with mobility issues are welcome to use our shuttle service for easier transportation between resort amenities. Please note that the property has no elevator access. Housekeeping is available for rentals after four nights. Resort fee will be collected at the time of booking. The resort fee includes: - pool access - internet The restaurant will be closed due to renovations. A USD 50 check in fee plus tax will be due upon arrival and will be collected at the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

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