Name: Hilton Cartagena
Address: Avenida Almirante Brion, Carrera 1, El Laguito, Cartagena de Indias, 130015
Telephone: +57 605 6948000
Rating: 8.6

Hilton Cartagena, Cartagena de Indias | Member Rates | Dyme

WiFi availablePaid WiFiParkingFree ParkingAccessible parkingRestaurant

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Cartagena de Indias, co

Tropical Elegance Indoors and Outdoors

Experience the perfect blend of luxury and comfort within our indoor facilities and outdoor venues. From beautifully decorated rooms to stunning beach views, immerse yourself in tropical elegance.

Pool Complex and Beach Access

Relax and unwind at our pool complex, complete with refreshing pools and lounge areas. Take advantage of direct beach access for a truly unforgettable beachside experience.

On-Site Convention Center

Host your events seamlessly in our state-of-the-art convention center. With versatile event spaces and top-notch amenities, we ensure your meetings and celebrations are a success.

Let the Hilton Cartagena be your gateway to a magical beachside retreat. Book now for an unforgettable experience!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.6

Excellent

2,146 reviews

Highlights

+Great location
+Friendly staff
+Comfortable rooms

Could Improve

–Poor food quality
–Cleanliness issues

Cleanliness8.0

Some reviews mention dirt and mildew, indicating a need for improvement in cleanliness.

Service9.4

Positive experiences highlighted excellent service from some staff, particularly front desk personnel.

Location9.5

Location is frequently praised, considered a significant advantage of the hotel.

Room Quality8.9

Rooms are described as comfortable and clean with excellent infrastructure.

Amenities9.0

Positive feedback on amenities such as pools and general areas.

Value for Money8.4

Some reviewers felt the pricing was not justified based on the food quality and services.

Food and Beverage6.5

Many comments indicate dissatisfaction with food quality and service, impacting overall experience.

Overall Experience9.1

General sentiment indicates a good experience overall, but some areas need improvement.

Katelyn

Extended Group · Aug 2026

It left me expecting something much better

Liked:It has the price of a 6 star hotel but the amenities, restaurant options and rooms would leave you a little bit dissatisfied. The main pool was under maintenance without notice or anything and we didn’t get any discounts or something to compensate for not being able to enjoy all the amenities promised

Disliked:Very outdated and overpriced.

via Nuitee

Ela

Solo Traveller · Aug 2026

very good for value

Liked:Fresh fruit at breakfast Clean and spacious room Good communication via WhatsApp Prompt and efficient service

Disliked:Pool and surrounding areas could be cleaner and better maintained. Some amenities, such as slippers and a bathrobe, were initially missing but were provided promptly upon request

via Nuitee

Jack

Couple · Aug 2026

Very comfortable stay which nice rooms. Some staff were not always as attentive as you would expect at a Hilton but this

Liked:Very nice facilities, a comfortable spacious room with air conditioning that actually works well. The rooms were cleaned at a good time, not too early, not too late.

Disliked:The pool bar staff did not come around with menus or to offer drinks or food and spend a lot of their time chatting. Meaning if you wanted food or drink you had to go to them and get their attention. There was also a strong smell of sewage in certain areas near the pool. Also the beach area is not private which means you end up being quite aggressively hassled by vendors. It also felt a bit unsafe to leave our possessions whilst we went into the sea.

via Nuitee

marisol

Family With Children · Jul 2026

Excellent

Liked:The service

Disliked:Need some painting

via Nuitee

Location

How to Find Us

Avenida Almirante Brion, Carrera 1, El Laguito

Cartagena de Indias · co

+57 605 6948000

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

19% VAT applies. Tourists with Visa PIP3, PIP5, PIP6, PIP10, TP7, TP11, TP12 are exempted. This amount will be charged at the hotel and is not reflected in the rate. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.6

Excellent

2,146 reviews

Highlights

+Great location
+Friendly staff
+Comfortable rooms

Could Improve

–Poor food quality
–Cleanliness issues

Cleanliness8.0

Some reviews mention dirt and mildew, indicating a need for improvement in cleanliness.

Service9.4

Positive experiences highlighted excellent service from some staff, particularly front desk personnel.

Location9.5

Location is frequently praised, considered a significant advantage of the hotel.

Room Quality8.9

Rooms are described as comfortable and clean with excellent infrastructure.

Amenities9.0

Positive feedback on amenities such as pools and general areas.

Value for Money8.4

Some reviewers felt the pricing was not justified based on the food quality and services.

Food and Beverage6.5

Many comments indicate dissatisfaction with food quality and service, impacting overall experience.

Overall Experience9.1

General sentiment indicates a good experience overall, but some areas need improvement.

Katelyn

Extended Group · Aug 2026

It left me expecting something much better

Disliked:Very outdated and overpriced.

via Nuitee

Ela

Solo Traveller · Aug 2026

very good for value

Liked:Fresh fruit at breakfast Clean and spacious room Good communication via WhatsApp Prompt and efficient service

Disliked:Pool and surrounding areas could be cleaner and better maintained. Some amenities, such as slippers and a bathrobe, were initially missing but were provided promptly upon request

via Nuitee

Jack

Couple · Aug 2026

Very comfortable stay which nice rooms. Some staff were not always as attentive as you would expect at a Hilton but this

Liked:Very nice facilities, a comfortable spacious room with air conditioning that actually works well. The rooms were cleaned at a good time, not too early, not too late.

via Nuitee

marisol

Family With Children · Jul 2026

Excellent

Liked:The service

Disliked:Need some painting

via Nuitee