Name: Acquarello Swiss Quality Hotel
Address: Piazza Cioccaro 9, Lugano, 6900
Rating: 8.2

WiFi availableFree WiFiParkingParking garageBarScreens / Barriers between staff and guests for safety

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Lugano, ch

Central Location in Old Town Lugano

The Hotel Acquarello is perfectly situated in the heart of Old Town Lugano, offering easy access to the lower terminus of the funicular and connecting you to the main railway station.

Comfortable and Modern Rooms

Renovated in 2014, our rooms are designed for your comfort and convenience, featuring air conditioning for a pleasant stay. Select rooms even boast balconies with stunning views over the charming rooftops of Lugano.

Convenient Amenities and Services

Our friendly, multi-lingual staff is dedicated to ensuring you have a memorable stay, providing insider recommendations for exploring Lugano. Enjoy a quick and delicious express breakfast in the lobby before heading out to explore Lake Lugano just a short 5-minute walk away. Immerse yourself in the vibrant surroundings with an array of shops and restaurants at your doorstep.

Book your stay at Hotel Acquarello now for an unforgettable experience in Lugano!

Accommodations

Rooms & Suites

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Guests

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Guest Reviews

What Guests Say

8.2

Excellent

2,730 reviews

Highlights

+Great location
+Friendly staff
+Varied breakfast

Could Improve

–Noise from funicular
–Small bathrooms
–Sound insulation issues

Cleanliness8.0

Reviews mentioned clean rooms, but some guests remarked on small bathrooms and noise concerns.

Service8.5

Many reviews highlighted the friendly and attentive staff.

Location9.0

Numerous comments praised the excellent location, especially for accessibility.

Room Quality7.5

Some reviews pointed to small room size and noise issues from nearby funicular.

Amenities8.0

Basic amenities were mentioned positively, though some noted issues with bathroom facilities.

Value for Money8.0

Generally considered reasonably priced for the location and services provided.

Food and Beverage8.5

Breakfast received positive feedback for variety and quality.

Overall Experience8.2

Overall positive experiences noted, with some minor drawbacks.

Sandrine

Solo Traveller · Jul 2026

Very good value hotel, close to funicular for practically minded people.

Liked:Location at the bottom of the funicular, this is very practical if you have heavy luggage’s.

Disliked:It was very hot and of if I open the window, you smell the cigarettes that people were smoking outside

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Trevor

Solo Traveller · Jul 2026

a lovely town hotel , not great value for money

Liked:it was in a lovely town by the lake

Disliked:difficult to find from the car park especially with heavy bags not easy to find

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Jose Antonio

Solo Traveller · Jul 2026

Liked:Location

Disliked:Breakfast

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Rose

Solo Traveller · Jun 2026

Great location, friendly staff, comfortable bed. Would recommend.

Liked:Great location, friendly and helpful staff, the bed was very comfortable.

Disliked:Perhaps it was naive of me to assume that there would be a cooked breakfast, as a Brit, but I was quite disappointed that it was Continental only. Cooked breakfast would really enhance the stay.

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Location

How to Find Us

Piazza Cioccaro 9

Lugano · ch

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please inform the hotel if you are traveling with children and include their age.Please note that the Hotel is located in pedestrian zone (no cars are allowed). Please note that the city tax includes the Ticino Ticket. It offers free benefits and discounts in the Canton of Ticino, including free use of train and bus services. For more details, please contact the property directly. Please note that the name on the credit card used for payment has to be the same as the guest name and the credit card has to be presented on site. Please contact the property directly if you would like to pay in advance. When traveling with pets, please note that an extra charge of CHF 10 per night applies for dogs up to 10 kilos and a supplement of CHF 30 per night for dogs over 10 kilos.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

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