Name: Novotel Lugano Paradiso
Address: Viale San Salvatore 11, Lugano, 6900
Rating: 8.5

Novotel Lugano Paradiso | Member Rates | Dyme

WiFi availableFree WiFiParkingPrivate parkingAccessible parkingParking garage

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Lugano, ch

Convenient Location

Located just 200 meters from Lake Lugano, Novotel Lugano Paradiso offers easy access to the city center within 5 minutes by bus.

Relaxing Amenities

Guests can enjoy the heated swimming pool open from May to September, a pool bar, fitness center, and a video game area, perfect for unwinding after a day of exploring.

Modern Comfort

The air-conditioned rooms feature a range of amenities including a flat-screen cable TV, minibar, and a comfortable seating area. The on-site GourmetBar with a terrace is ideal for dining and relaxing.

Experience comfort and convenience at Novotel Lugano Paradiso. Book now for an unforgettable stay!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.5

Excellent

2,184 reviews

Highlights

+Great location
+Friendly staff
+Spacious rooms

Could Improve

–Noise issues
–Limited breakfast options
–Inadequate amenities

Cleanliness8.2

Clean and well-maintained, but some guests noted issues with noise and lack of attention in common areas.

Service9.2

Generally positive feedback regarding staff friendliness and attentiveness.

Location9.2

Excellent location close to the waterfront with convenient access to shops.

Room Quality8.2

Spacious and comfortable rooms, but some noise issues noted.

Amenities8.7

Adequate amenities, though some guests desired more services like better coffee options.

Value for Money8.2

Some guests felt the hotel did not meet expectations for a 4-star rating.

Food and Beverage7.7

Breakfast options limited and some issues with service during busy times.

Overall Experience8.7

Overall a satisfactory stay, with a few areas for improvement noted.

André

Solo Traveller · Jul 2026

Eine gute Wahl in Lugano Paradiso

Liked:Klimatisierte Zimmer, ein sehr gutes Bett und ein prima Frühstück. Man kann in den See runter baden gehen und in Paradiso gibt es eine gute Pizza neben an. Die Stadt ist auch nicht weit.

Disliked:Sie haben eine Garage, die man aber nicht vorab reservieren kann. Gelernte Höflichkeit und internationale Professionalität.. man könnte das alles etwas netter und persönlicher aufziehen.

via Nuitee

Ben

Couple · Jun 2026

Very comfortable, good value for money, welcoming staff

Liked:Nice rooms, very clean, lovely pool, very efficient and friendly staff

Disliked:Ideally it would be closer to town but that didn’t matter. It was close to the funicular

via Nuitee

Bruno

Solo Traveller · Jun 2026

Liked:friendly staff

Disliked:eating and sleeping with dogs, large groups probably paying half price

via Nuitee

Fawaz

Couple · Jun 2026

Modern rooms and good staff

Liked:Staff and good outdoor facilities

via Nuitee

Location

How to Find Us

Viale San Salvatore 11

Lugano · ch

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please inform the hotel if you are traveling with children and include their age. Please note that the city tax includes the Ticino Ticket. It offers free benefits and discounts in the Canton of Ticino, including free use of train and bus services. For more details, please contact the property directly.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. Swimming pool: Closed from Sun, Nov 1, 2026 until Wed, Mar 31, 2027 A deposit may be required at the property.

Explore More