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Quality Inn & Suites Germantown North

Germantown · US

Quality Inn & Suites Germantown North

6.6
Good156 reviews
  1. Hotel Collection
  2. /Hotels in Germantown
  3. /Quality Inn & Suites Germantown North
Free WiFiWheelchair accessible parkingRV, bus, truck parkingFree self parkingFree RV, bus, truck parkingWheelchair-accessible van parking

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

2-Star Hotel

Amenities

Elevator, Golfing nearby, Bicycle rentals nearby, Hiking/biking trails nearby, Free breakfast, Free newspapers in lobby

Location

Germantown, US

Indulge in Relaxation

Take a dip in our inviting indoor pool, stay connected with complimentary Wi-Fi, and enjoy discounted access to a nearby fitness facility.

Start Your Day Right

Wake up to a delicious complimentary buffet breakfast served daily and fuel up for your adventures ahead.

Convenient Amenities

Benefit from our 24-hour business center, grab a free newspaper in the lobby, and feel at ease with a 24-hour front desk and free self-parking.

Embrace comfort and convenience in one of our 80 air-conditioned rooms equipped with modern amenities. With a prime location in the shopping district of Germantown, just a short drive from popular attractions, Quality Inn & Suites Germantown North is the perfect choice for your stay. Book now for a memorable experience!

Loading rooms and rates...

Location

How to Find Us

7787 Wolf River Blvd, Germantown, Tennessee, 38138

Germantown · US

+1 901-757-7800

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

  • Pool access available from 6 AM to 10 PM.
  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • A deposit may be required at the property.

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Guest Reviews

What Guests Say

6.6

Good

156 reviews

Highlights

  • +Friendly check-in service
  • +Quiet location

Could Improve

  • –Dirty rooms
  • –Multiple maintenance issues
Cleanliness3.8

Multiple mentions of dirty rooms and areas needing cleaning.

Service9.3

Positive experiences with staff, friendly service at check-in.

Location8.3

Quiet hotel in a beautiful area, but some issues impacting the experience.

Room Quality4.8

Reports of broken beds, poor shower conditions, and uncleanliness.

Amenities6.8

Basic breakfast described as below standards; condition of amenities varies.

Value for Money7.3

Reasonable price, but significant issues may detract from perceived value.

Food and Beverage6.8

Breakfast not meeting expected standards.

Overall Experience5.8

Overall mixed experiences, with serious issues highlighted and attempts at resolution unsatisfactory.

BeenThereTennessee

Business · Jan 2026

2

WARNING-BEWARE This is the dirtiest hotel I have ever stayed at. Possibly mold on the ceilings too.

Liked:WARNING Beware this hotel is extremely dirty. Ceiling had black spots all over, possibly mold. Floors haven’t been cleaned or mopped in a long time.

via tripadvisor

B9264HMbethg

Family · Oct 2025

2

It was awful. It was our first day of vacation and it was horrible way to start.

Liked:We had to look at 5 rooms on the first floor before finding 2 that didn't smell like armpit! The bed skirts in both rooms were filthy, covered in hair and dirt, floor boards torn up and exposed wires in one room. Bathtubs were questionably clean as well. I left a complaint with the front desk. It turns out the hotel had recent water damage which explains the stink and the floors, but no excuse for the filth! No one contacted me. I called today and the jerk hung up on me and then wouldn't answer the phone when I called back. I reported this to corporate.

via tripadvisor

volunteer1980

NONE · Aug 2025

8

Great stay.

Liked:We needed a one night stay traveling through Collierville and Quality Inn fit the bill. Melanie at the front desk was so friendly and her recommendations with a local restaurant was spot on. She went out of her way to help hubby with printing out a document on their printer. Our room was clean (a bit worn) but the bed was great so we had a good night sleep. It's an older hotel so expect wear and tear but if you are looking for clean room, safe location, free breakfast & parking, this was a very good choice for us.

via tripadvisor

dougc803

Family · Dec 2024

4

Low Quality Inn

Liked:This Quality Inn needs some upgrades. First, I booked an accessible room with a recliner and one queen bed. I went to our third floor room, it had no recliner, a regular bathtub/shower with grab bars and one queen bed. I went back to the front desk and told them what room I booked. The very nice lady told me she was sorry, but the hotel did not have any rooms with a recliner or a roll-in shower. Their handicap accessible rooms had one extra grab bar in the bath tub/shower. I asked to be changed to a room with two beds, and was accommodated. The new room was on the first floor. Both rooms were clean, but the sheer curtain in the new room hang in tatters. It also had an unpleasant smell that Ozium air sanitizer could not neutralize. The carpet in both rooms has been replaced with vinyl plank tile, which is nice. All the staff is very nice and the grounds are well maintained, but the hotel needs some TLC. I noticed badly scratched paint on one of the room doors which is being used for storage, patched ceiling areas, and rust on the steel columns in the swimming pool area. On the plus side, the weather was cool, and the PTAC kept the room comfortably warm during our six night stay, and was very quiet.

via tripadvisor

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