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Putrajaya Marriott Hotel

Putrajaya · my

Putrajaya Marriott Hotel

8.6
Excellent1,972 reviews
PUTRAJAYA MARRIOTT HOTEL
  1. Hotel Collection
  2. /Hotels in Putrajaya
  3. /Putrajaya Marriott Hotel
WiFi availableParkingFree ParkingValet parkingPrivate parkingAccessible parking

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Putrajaya, my

Putrajaya Marriott Hotel offers spacious rooms with stunning hill views, a free shuttle to IOI City Mall, and easy access to transportation hubs, making it the ideal choice for both leisure and business travelers. Elegantly Decorated Rooms ensure a comfortable stay, while amenities like a fitness centre and proximity to shopping and golfing make for a relaxing trip. Indulge in international cuisine at Zest Restaurant or try Japanese and Chinese options at Midori and Summer Palace. Elevate your stay at Putrajaya Marriott Hotel.

Loading rooms and rates...

Location

How to Find Us

IOI Resort City, Sepang Utara

Putrajaya · my

+60 3-8949 8888

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. A free schedule shuttle service to and from IOI City Mall.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Accommodations

Rooms & Suites

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Guest Reviews

What Guests Say

8.6

Excellent

1,972 reviews

Highlights

  • +Family-friendly
  • +Spacious rooms
  • +Good food variety
  • +Welcoming staff

Could Improve

  • –Spa facilities not functioning
  • –Issues with waiting for services
  • –Some cleanliness complaints
Cleanliness8.3

Some reviews mention issues with odors in pillows and linens; overall cleanliness appears satisfactory.

Service8.9

Staff is described as welcoming and hard-working; some delays in service during busy periods.

Location8.7

Strategic location noted, no negative sentiment detected.

Room Quality8.8

Rooms were noted as spacious and in good condition, with some positive mentions in upgrades.

Amenities8.6

The pool and kids' facilities are a highlight; however, some amenities (like the spa) are reported broken.

Value for Money8.3

Generally seen as a good value but some complaints on specific items affecting the perceived value.

Food and Beverage8.5

Breakfast variety praised, though some dishes were criticized for being too salty or oily.

Overall Experience8.7

Overall stay was memorable with great facilities, some minor service delays noted.

Azraaie Aziz

Solo Traveller · Aug 2026

9
Liked:All the staff are very kind, and the location is strategic.
Disliked:Traffic jam especially on weekend

via Nuitee

Wan ahmad

Couple · Aug 2026

6

Room is big. But not up to dates convenience.

Liked:The room is spacious and nice veranda
Disliked:The TV has limited channels, old school channels, no Netflix options or phone screen castings. Bidet type of toilet bowl isnt convenient.

via Nuitee

HILOCO

Solo Traveller · Aug 2026

10

The location is great. The bed and pillow were comfy. We would like to stay there again.

Liked:We were welcomed warmly by the doorman. They are professional.
Disliked:The checkin counter staff was just doing her job. She was not friendly.

via Nuitee

Sandra

Solo Traveller · Aug 2026

10

Exceptional Customer Service, Beyond Expectations

Liked:I recently booked a stay at Putrajaya Marriott Hotel for my Father, who was travelling alone and needed some extra assistance, due to an unexpected medical episode in transit. From the moment he arrived at the hotel, the staff provided exceptional customer service. Nothing was ever too much trouble, and the kindness, patience and professionalism demonstrated throughout my Father’s stay exceeded all expectations. The team checked in on my Father regularly at our request and kindly facilitated us with video calls, so that our family could stay in touch with him, as he had lost his phone. I would like to extend a special thank you to Flo, the Loyalty/Duty Manager, whose dedication and leadership ensured my Father received outstanding service. Flo's attention to detail, care and commitment was exceptional, giving us peace of mind during his stay. I would recommend Putrajaya Marriott Hotel without any hesitation. I look forward to visiting the hotel to thank the staff in person, and to enjoy the wonderful hotel facilities and surrounding area.

via Nuitee

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