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Casa Dann Carlton Hotel & SPA

Bogotá · co

Casa Dann Carlton Hotel & SPA

8.9
Excellent3,730 reviews
CASA DANN CARLTON HOTEL & SPA
  1. Hotel Collection
  2. /Hotels in Bogotá
  3. /Casa Dann Carlton Hotel & SPA
WiFi availableFree WiFiParkingFree ParkingPrivate parkingAccessible parking

Check-in / Check-out

From 03:00 PM · Until 01:00 PM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Bogotá, co

Luxurious Amenities

Set in an impressive building, Casa Dann Carlton Hotel & SPA offers a luxurious experience with an indoor pool, Spa facilities, a fitness centre, and a restaurant. Relax in the sauna, hot tub, or pamper yourself in the massage room.

Elegant Rooms

Boasting classy décor, the rooms at Carlton Hotel & SPA Casa Dann are designed for comfort and style. Enjoy spacious seating areas, work desks, kitchenettes, and minibars. Free Wi-Fi and Cable TV are included for your entertainment.

Gastronomic Delights

Indulge in a buffet breakfast served daily and savor a variety of international dishes at the restaurant. Unwind with drinks on the terrace or visit the coffee shop for a cozy atmosphere.

Book now to experience the epitome of luxury at Casa Dann Carlton Hotel & SPA.

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Location

How to Find Us

Calle 93B N° 19-44

Bogotá · co

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 01:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

As per Colombia´s tax law, only tourists who have a Permit of Entry and Permanence, tourist permit category PT before PIP-3, or PIP-5, or PIP-6, or PIP-10 are exempt from paying 19% IVA; or visa type V (Visitor) before Visa TP-11 or TP-12 or visa type M (Migrant) before TP -7 or visa type R (Resident). At the time of check-in at the hotel, the corresponding stamp or visa must be shown. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance. Please note special conditions apply for more than 3 reservations. Payment before arrival via bank transfer is required. The property or call Center will contact you after you book to provide instructions. Monday to Saturday: Treatment room services: 7:00 a.m. to 10:00 p.m. Gym: 6:00 a.m. to 9:30 p.m. Sauna and steam room: 7:00 a.m. to 9:30 p.m. Pool: 8:00 a.m. to 9:30 p.m. Sundays and holidays: All services: 9:00 a.m. to 6:00 p.m.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Accommodations

Rooms & Suites

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Guest Reviews

What Guests Say

8.9

Excellent

3,730 reviews

Highlights

  • +Comfortable beds
  • +Good location

Could Improve

  • –Service inconsistencies
  • –Need for room renovations
Cleanliness8.4

Some reviews mention the rooms being clean, while others note they are old and need modernization.

Service9.4

Generally positive feedback on staff attentiveness, with some mentions of inconsistency.

Location9.4

Positive sentiment regarding the hotel's safe and calm location, considered excellent.

Room Quality8.4

Rooms are noted as comfortable but outdated and in need of renovation.

Amenities8.9

Amenities like spa facilities and breakfast received praise, though some amenities were critiques.

Value for Money9.3

Many reviews consider the hotel a good value for the price relative to its offerings.

Food and Beverage8.4

Mixed reviews with good breakfast but some service issues and menu variety mentioned.

Overall Experience8.9

Overall satisfaction noted but with some areas highlighted for improvement.

Stephanie

Solo Traveller · Jul 2026

10

Excellent hotel, however the beds were way to soft.

Liked:Staff was very polite, everything super clean and the pool and jacuzzi super relaxing.
Disliked:The beds were way to soft

via Nuitee

maria paulina

Couple · Jul 2026

10

It was a great stay

Liked:Nice. Staff was really nice
Disliked:The carpet in the room

via Nuitee

Mario

Couple · Jul 2026

10

Great

Liked:All
Disliked:Nothing

via Nuitee

Mauricio

Solo Traveller · Jul 2026

10

Outstanding!

Liked:The service is incredible. Breakfast is really good with lots of options. Bartender prepared a decent drink. Curbside transport service is convenient, reliable, safe, and reasonable.The staff is well spoken, knowledgeable and friendly.. I can't find a reason to shop around on my next visit to Bogota.

via Nuitee

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