Name: Courtyard by Marriott Charlotte Ballantyne
Address: 15635 Don Lochman Ln., Charlotte, NC 28277
Rating: 9

Courtyard by Marriott Charlotte Ballantyne | Member Rates | Dyme

WiFi availableFree WiFiParkingFree ParkingPrivate parkingAccessible parking

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Charlotte, us

Luxurious Renovation

Our newly renovated Courtyard by Marriott Charlotte Ballantyne offers a blend of classic style and modern comfort, providing a tranquil retreat from the hustle and bustle.

Convenient Amenities

Enjoy complimentary high-speed WiFi, Smart TVs, and access to our on-site restaurant, The Bistro, serving delicious meals and Starbucks coffee. Stay active in our fitness center or catch up on work in the business center.

Ideal Location

Located near downtown Charlotte and Ballantyne Corporate Park, our hotel is perfectly situated for both business and leisure travelers. Explore nearby attractions like Carolina Place Mall and the Billy Graham Library.

Book your stay at Courtyard by Marriott Charlotte Ballantyne for a rejuvenating experience that goes beyond just accommodation.

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

9.0

Exceptional

438 reviews

Highlights

+Friendly staff
+Clean and safe area

Could Improve

–Food quality issues
–Cleaning complaints

Cleanliness8.2

Several mentions of unclean rooms and maintenance issues.

Service10.0

Overall positive sentiment regarding staff interactions and service quality.

Location9.7

Conveniently located near activities and restaurants.

Room Quality9.2

Rooms are described as spacious, though some had issues.

Amenities8.7

Features like the bar and pool received mixed reviews.

Value for Money9.2

Mostly viewed as worthwhile, despite some complaints.

Food and Beverage7.2

Negative experiences reported regarding food quality.

Overall Experience9.7

General satisfaction expressed, with a strong likelihood of return.

David

Couple · Jul 2026

It was decent it could’ve been better with the correct room and a better attitude from the bistro.

Liked:I liked the property it was nice you can tell it’s a little dated but still nice. It was clean and the room was comfortable. I also like how helpful the staff were and the fire pit is a great addition to the property as well.

Disliked:I didn’t like how we booked a king room with a balcony that was a substantial difference in price and upon arrival to our room there was no balcony. When we went to the desk to make them aware of the issue they told us they over booked and didn’t have anymore rooms available and only wanted to take about $20 off of our bill when there was like a $80 difference. That issue later got handled by another staff member who fixed the price difference. I also didn’t like how our room came with passes for two for 2 complementary items from the breakfast menu and when we got downstairs to ask about it the next morning a older lady with salt and pepper hair had a passive aggressive type of attitude with us. As soon as we asked about the breakfast the first thing she said with an appearance based prejudice tone was “ITS NOT FREE” as if we couldn’t afford it either way. The whole time she served us she kept the same passive aggressive attitude. So with the complimentary items we had the choice of one food item and one beverage so we both picked French toast and apple juice. We chose to eat in the room to not have any more encounters with the bistro staff and when we took our first bites of French toast it tasted like a sponge with syrup and powdered sugar on top smh it was so disgusting that we decided to go out for breakfast. Other than those issues it was a decent stay.

via Nuitee

Angela

Solo Traveller · Jul 2026

Liked:The staff was amazing

Disliked:The cleanliness

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Mary

Extended Group · Jul 2026

Great location away from Uptown. Stay here you won’t be disappointed!!

Liked:The moment we stepped in the building it was a fantastic experience! Front desk, staff/team , rooms super comfy beds, beautiful design. Menu and food were great too! Warren was just the sweetest ! I had a little trouble with the tv and he responded quickly and had it fixed in no time at all! I highly recommend this property!

Disliked:Maybe a complimentary coffee/tea bar in case you miss the breakfast hour. Not a big deal .

via Nuitee

McClellen

Extended Group · May 2026

I loved my stay!!

Liked:Gorgeous hotel with indoor pool, friendly staff, path around the lake, corn hole and fire pit outside!

Disliked:There was nothing that I did not like!

via Nuitee

Location

How to Find Us

15635 Don Lochman Ln.

Charlotte · us

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

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