Name: Sonesta ES Suites Charlotte Arrowood
Address: 7925 Forest Pine Drive, Charlotte, NC 28273
Telephone: +17045276767
Rating: 8.4

Sonesta ES Suites Charlotte Arrowood | Member Rates | Dyme

ParkingSelf parking (surcharge)Secured parkingAccess to nearby outdoor poolPool sun loungersExercise/lap pool

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning, Family rooms, Pets allowed

Location

Charlotte, us

Centrally Located in the Arrowood Business District

Sonesta ES Suites Charlotte is the perfect hub for business travelers, conveniently situated near major corporations and just a short distance from the Charlotte Convention Center.

Fully Equipped Suites with Modern Amenities

Each suite at our hotel boasts a fully equipped kitchen, separate work area, cozy living room, HDTV with expanded cable, and complimentary WiFi. Enjoy the comforts of home while on the road.

Convenient On-Site Facilities and Services

Take advantage of our on-site Shoppe convenience store, lobby smoothie and coffee bar, laundry facilities, 24-hour exercise facility, outdoor pool, sports court, and gas grills. Everything you need for a comfortable stay is right at your fingertips.

Experience the perfect blend of convenience and comfort at Sonesta ES Suites Charlotte. Book your stay with us today!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.4

Excellent

1,187 reviews

Highlights

+Good breakfast
+Friendly staff

Could Improve

–Cleanliness issues
–Unsafe area

Cleanliness6.6

Several reviews indicated issues with cleanliness, including dirty towels, bugs, and an overall lack of proper maintenance.

Service9.1

While some staff were friendly, there were also mentions of rudeness from certain staff members, impacting the service experience.

Location7.1

Reviews expressed concern about the area's safety, with mentions of drug dealing and loitering.

Room Quality8.6

Rooms varied in quality; some had issues like bugs or mismatched descriptions regarding the amenities.

Amenities9.1

Positive mentions of breakfast and spacious kitchens, but limited laundry facilities led to some dissatisfaction.

Value for Money9.6

Considering price and amenities offered, some guests felt it was reasonable, but issues impacted overall perception.

Food and Beverage10.0

Breakfast received consistent praise, highlighting it as a standout feature.

Overall Experience7.1

Overall sentiments were mixed, with both positive experiences and serious concerns reported.

Jill

Family With Children · Mar 2026

would have been more comfortable in my car at a rest stop!!

Liked:nothing!

Disliked:It was dirty, dated from the 80's, it smelled like weed throughout the entire place. They put us in a room that the heating was so loud like you were on a plane the breakfast was a joke. We left and had breakfast elsewhere. Never again!! horrid

via Nuitee

Patricia

Couple · Feb 2026

If was uncomfortable

Liked:It are falling apart

Disliked:How the rooms was spacious

via Nuitee

corlistic

Couple · Jan 2026

Liked:It’s was good

Disliked:Breakfast staff had a very nasty attitude and was rude

via Nuitee

Lawrence

Solo Traveller · Jan 2026

Mother and daughter

Liked:I loved it overall I wasn't expecting it to be a regular hotel but when I got into my room a saw how big the fridge and microwave was and it had a stove, the bed was so comfortable it was like a nice small studio apartment, breakfast was also good. I would recommend this hotel which I did. I will be staying here if im ever in Charlotte.

Disliked:That it wasn't close to anything really the halls have a little bit of chip paint here and there but it didn't matter once I went into my room

via Nuitee

Location

How to Find Us

7925 Forest Pine Drive

Charlotte · us

+17045276767

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note guests must be 21 years of age or older to rent a room. This property does not offer daily housekeeping, only housekeeping every 7 days or upon request. When traveling with dogs, please note that an extra charge of $75 fee per stay for stays up to 7 nights; stays for 7+ nights will be charged $150. A maximum of 2 dogs per room is allowed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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Guest Reviews

What Guests Say

8.4

Excellent

1,187 reviews

Highlights

+Good breakfast
+Friendly staff

Could Improve

–Cleanliness issues
–Unsafe area

Cleanliness6.6

Several reviews indicated issues with cleanliness, including dirty towels, bugs, and an overall lack of proper maintenance.

Service9.1

While some staff were friendly, there were also mentions of rudeness from certain staff members, impacting the service experience.

Location7.1

Reviews expressed concern about the area's safety, with mentions of drug dealing and loitering.

Room Quality8.6

Rooms varied in quality; some had issues like bugs or mismatched descriptions regarding the amenities.

Amenities9.1

Positive mentions of breakfast and spacious kitchens, but limited laundry facilities led to some dissatisfaction.

Value for Money9.6

Considering price and amenities offered, some guests felt it was reasonable, but issues impacted overall perception.

Food and Beverage10.0

Breakfast received consistent praise, highlighting it as a standout feature.

Overall Experience7.1

Overall sentiments were mixed, with both positive experiences and serious concerns reported.

Jill

Family With Children · Mar 2026

would have been more comfortable in my car at a rest stop!!

Liked:nothing!

via Nuitee

Patricia

Couple · Feb 2026

If was uncomfortable

Liked:It are falling apart

Disliked:How the rooms was spacious

via Nuitee

corlistic

Couple · Jan 2026

Liked:It’s was good

Disliked:Breakfast staff had a very nasty attitude and was rude

via Nuitee

Lawrence

Solo Traveller · Jan 2026

Mother and daughter

Disliked:That it wasn't close to anything really the halls have a little bit of chip paint here and there but it didn't matter once I went into my room

via Nuitee